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Market Changes Drive New Sales Approach In Vending's Candy Category
Issue: Vol. 55, No. 7, July 2015
What's changed dramatically over the past decade is the way vending operators are merchandising confections amid rising wholesale costs that are eroding profit margins. Also impacting the candy category are changing client demands and consumer preferences demonstrated by today's healthy-snacking movement...
Author: Emily Jed

Demand For Pure Water Drives Growth For San Diego's Allstar
Issue: Vol. 55, No. 1, January 2015
Imaginative coffee service operators in areas with poor-quality drinking water pioneered workplace pure-water services more than three decades ago. But the swift ascent of water as a beverage of choice has produced a growing desire to pay for pure water in its own right. One operator who is benefiting from this is San Diego's Roy Silver... by Emily Jed
Author: Emily Jed

Office Refreshment Boom: NAMA's Coffee, Tea & Water Confab Attracts 750 Registrants And 100 Exhibitors
Issue: Vol. 54, No. 12, December 2014
Everything's bigger in Texas, and this year's Coffee, Tea and Water show was no exception. The 2014 educational conference and trade show, presented by the National Automatic Merchandising Association, attracted 750 industry professionals focused on building their total refreshment service businesses in what has become the industry's fastest-growing segment...
Author: Emily Jed

Champion Vending Pleases New Generation Of Customers With Screens And Mobile Payments
Issue: Vol. 54, No. 9, September 2014
Champion Vending's "high-tech, high-touch" approach to serving today's sophisticated collegiate clientele continues to secure some of New York City's most coveted college and university accounts...
Author: Emily Jed

Retail Mindset And Connected Clientele Advance Social And Smarter Micromarkets
Issue: Vol. 54, No. 8, August 2014
An accelerating stream of transaction data is giving micromarket suppliers a wealth of information that's helped them refine merchandising, operational and marketing tactics to help operators maximize profitability. A principal objective is leveraging new technologies that connect operators and their stores to today's mobile consumers. Avanti's Jim Brinton and 365 Retail's Joseph Hessling share their experiences as two of the largest suppliers of micromarkets...
Author: Emily Jed

Perceptions Become Reality: Shifts In Cold-Drink Preferences Keep Operators On Their Toes
Issue: Vol. 54, No. 6, June 2014
Carbonated soft drinks have become a lightning rod for consumer health concerns and the resulting regulatory initiatives. This sentiment is contributing to a continued shift in preference toward the wellness and functional beverage categories. This trend is increasingly pronounced in vending as operators go head to head with c-stores, harnessing the merchandising power of glassfront cold beverage machines and micromarkets, striving to deliver the optimal balance of products to quench their patrons' evolving and wide-ranging thirsts...
Author: Emily Jed

OneShow 2014 Report: Innovation Draws Crowds To Largest-Ever Exhibit
Issue: Vol. 54, No. 5, May 2014
Vending's steady advance into the retailing mainstream was in the forefront at the National Automatic Merchandising Association's OneShow, where interactive machines, innovative payment technologies, micromarkets and myriad products geared toward today's health-minded consumers shined...
Author: Emily Jed

U.S. Military's Healthy Vending Programs Advance On All Fronts
Issue: Vol. 54, No. 4, April 2014
The U.S. armed services have been stepping up their efforts to improve the health and fitness of their personnel, and vending is in the forefront of the tools being employed in this attempt. Two years ago, fueled by first lady Michelle Obama's anti-obesity push, the U.S. Department of Defense's Military Health System launched a campaign requiring all branches of the armed forces to encourage service-members to make more informed nutritional choices by making better options available to them everywhere they eat...
Author: Emily Jed

Errors In Pay Calculation For Vending And OCS Route Drivers Are Risky, Labor Expert Cautions
Issue: Vol. 54, No. 3, March 2014
Some operators may be unnecessarily paying their route drivers overtime. Others who think they're paying by the books could be out of compliance with labor laws, inadvertently exposing themselves to legal and financial risks. Heather Bailey, an expert on labor and employment law issues, puts operators into the big picture...
Author: Emily Jed

In Pod We Trust: Global Beverage Analyst Charts Single-Cup Coffee Surge
Issue: Vol. 54, No. 2, February 2014
Global beverage strategist Ross Colbert of Rabobank International keeps his finger on the pulse of the swiftly evolving single-cup brew-by-pack coffee market. He shares his insights and projections with operators. In 2012, for instance, he forecast that there would be "no clear winner" in single serve. He also predicted that the market segment would reach $8 billion by 2017, mushrooming to two and a half times its 2012 size...
Author: Emily Jed

K&R Vending Grows By Fusing Traditional Service With Contemporary Tools
Issue: Vol. 54, No. 1, January 2014
K&R Vending doubled its size overnight when it acquired longtime competitor B.W. Stetson. The owners of the three-generation New Jersey operation agreed to keep the deal hush-hush until it was consummated on a Friday, making for a busy weekend spent moving trucks, products and people to ensure its newly acquired routes were running smoothly on Monday morning. The two companies, located at opposite ends of this southern New Jersey community, had gone head to head for years before B.W. Stetson approached K&R Vending in 2007 with an offer to sell its six routes to its long-time rival...
Author: Emily Jed

International Coffee And Tea Experts Share Their Global Perspectives At NAMA Confab
Issue: Vol. 53, No. 12, December 2013
International figures shared their global coffee and tea perspectives at the National Automatic Merchandising Association's recent Coffee, Tea & Water conference in Nashville. In his keynote speech, Juan Esteban Orduz, president of the Colombian Coffee Federation, described the role the federation has played in raising the standard of living for coffee growers and their families. Also presenting were Stephen Twining, a 10th generation member of England's most famous tea family, and Luz Marina Trujillo, the third-generation owner of the Santa Elena coffee estate in Costa Rica...
Author: Emily Jed

Doing It Right: Full-Line Vending Is A Growth Business, According To Prestige Services' Scott Earl
Issue: Vol. 53, No. 11, November 2013
Anyone who meets Scott Earl would take him for a seasoned vending operator with decades of industry experience under his belt. But the waste management mogul turned vending operator burst onto the vending scene only two years ago, purchasing upstate New York's Prestige Services and gobbling up more than three dozen more operations across four states since then...
Author: Emily Jed

Questions & Answers: NAMA Chairman and CT&W Co-Chair
Issue: Vol. 53, No. 10, October 2013
Doing double-duty as NAMA chairman and co-chairman of this year's CT&W show is Pete Tullio of World Wide Vending and Gourmet Coffee Service (Van Nuys, CA). VT caught up with Tullio amid his busy travel schedule for his thoughts on what sets this year's CT&W show apart and his outlook for the industry...
Author: Nick Montano

A Rock And A Hard Place: Blind Vendors And Government Officials Debate Menu Mandates
Issue: Vol. 53, No. 9, September 2013
The fast-growing thicket of regulations mandating "healthy" vending in federal, state and local facilities was the focus of a panel discussion at the National Association of Blind Merchants conference in Indianapolis. The "healthy vending" panel, moderated by Vending Times senior editor Emily Jed, brought together nutrition experts from government agencies and other health advocates, along with blind vending operators. All are members of the Randolph-Sheppard Healthy Vending Work Group, recently established by National Association of Blind Merchants executive director Kevan Worley....
Author: Emily Jed

Vending Industry Expert Predicts 35,000 Micromarket Locations Within Decade
Issue: Vol. 53, No. 8, August 2013
The number of micromarket locations in the United States rose 170% between 2011 and 2012, according to a study conducted by veteran vending market researcher Brad Bachtelle of Bachtelle & Associates (Tustin, CA). "What have we done? We've created a new channel," Bachtelle said. "It's driving more sales, pleasing customers and exciting our industry"...
Author: Tim Sanford

Customer Engagement: New Vending Machine Designs Unite Function And Interactivity
Issue: Vol. 53, No. 6, June 2013
Technology applied to upgrading the customer experience was very evident at the National Automatic Merchandising Association's 2013 OneShow. The microelectronics revolution that has transformed the inner workings of vending equipment over the past three decades now is making its way to the user interface and the point-of-sale display. Vending Times reviews some examples of the latest machine technology...
Author: Tim Sanford

Dispensing The Sizzle: Custom-Built Vending Machines Become Marketing Stars
Issue: Vol. 53, No. 5, May 2013
Marketers of big national brands are turning to automatic retailing as an eye-catching, engaging new vehicle to sell their sizzle. Innovative Vending Solutions of Dayton, OH, has positioned itself as a go-to resource for high-impact machines that draw consumers, give away samples and even take the buzz around their brands "viral" through social media...
Author: Emily Jed

Crane Media's 'All-In-One' Design Eases High-Tech Vending Migration
Issue: Vol. 53, No. 5, May 2013
Crane Merchandising Systems took the wraps off its high-tech Media series last spring, charting a new course in machine design with a fully integrated solution that centers the shopping experience around the consumer. With several thousand units in the field, the vending machine manufacturer says it's continuing to build upon the "future-proof" platform with new features and enhancements that rolled out this spring...
Author: Emily Jed

Better For All: Vending Industry Steps Up To Address Public Dietary Concerns
Issue: Vol. 53, No. 3, March 2013
As belief in the health and wellness dimension of dietary choices becomes more widespread, many operators are taking their healthy vending programs to the next level by expanding the better-for-you range of products in their machines, and finding ways to make sure that their customers have the information they need to choose the items that conform to their preferences. High-profile public health initiatives like Michelle Obama's "Let's Move" campaign are increasing public awareness of nutrition and fitness. And the resulting laws and regulations, springing up at every level to modify the way America eats, have made "healthy vending" a merchandising and marketing approach that has become essential for every operation...
Author: Emily Jed

Evolving Workplace: Office Coffee Service Pros Update Strategies For New Needs Of Clients
Issue: Vol. 53, No. 2, February 2013
Today's economy has forced many employers to revisit their coffee service budgets. Many -- to the industry's dismay -- are even resorting to buying their own supplies. These and other challenges are forcing even seasoned workplace refreshment providers to take a new look at their marketing and delivery approaches. Two leading OCS pros, Jim Mosely of Georgia's Southern Refreshment Service and Tom Steuber of California's Associated Services, tell VT what they're doing to please today's clients...
Author: Emily Jed

Vending Operators Share Experiences And Offer Tips On Success In Emerging Micromarkets Sector
Issue: Vol. 53, No. 1, January 2013
Vending operators who are taking a wait-and-see approach to micromarkets were encouraged to jump on the bandwagon by those who have made the move, and who now are affirming the role these self-checkout stores can play in pleasing locations and boosting sales...
Author: By Tim Sanford and Emily Jed

Interactivity Strengthens Engagement: Intel Sees Bright Future For PC-Controlled Vending
Issue: Vol. 52, No. 12, December 2012
The computer chip pioneer wants to equip vending machines with controller boards based on powerful microprocessors designed for personal computers, able to run applications that can do much more than determine the value of money inserted and detect product selections...
Author: by Emily Jed and Tim Sanford

Give Them What They Want: Operators Leverage Frozen Vending To Hone Competitive Edge
Issue: Vol. 52, No. 11, November 2012
Differentiating a vending company is no easy feat in today's high-tech, fast-changing market. In their quest for that "wow" factor, many operators overlook a not-so-new category that locations still clamor for -- frozen food vending...
Author: Emily Jed

Holiday House: Focus On Operator Needs Drives Steady Growth Over Three Decades
Issue: Vol. 52, No. 10, October 2012
A key to building a successful business is identifying unmet -- and sometimes unrecognized -- needs, and then finding efficient ways to meet them. This approach is working well for the companies organized by Bernard (Butch) Winkler and his wife Lynn around their flagship enterprise, Holiday House Distributing...
Author: Tim Sanford

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