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Articles
Vol. 54, No. 5, May 2014

Vending Features
'ZaZZZ' Marijuana Vending Machine Breaks Ground In Colorado
Emily Jed
Colorado’s first medical marijuana vending machine will soon be up and running at the Herbal Elements dispensary in Eagle Vail...

Cantaloupe Systems and Isis Team Up for 'Buy-Three-Get-One-Free' On Cashless-Enabled Vending Machines
Nick Montano
By integrating the Isis SmartTap protocol on cashless-enabled machines, Cantaloupe Systems said it can leverage the Isis Mobile Wallet to offer its customers loyalty and rewards programs...

Coca-Cola Plans To Operate 100% Solar-Powered Vending Machine
Emily Jed
The world’s first Coca-Cola cold beverage vending machine to run exclusively on solar energy made its debut at the National Automatic Merchandising Association's recent OneShow in Chicago...

Crane And USConnect Team Up To Benefit From Integrated Vending Technology
Tim Sanford
Crane Merchandising Systems said it has formed a partnership with USConnect, a nationwide network of independent full-line vending operations that has adopted a management doctrine based on wireless wide-area communications in order to improve profitability...

Crane Co. 1Q Profit Dips, MEI Acquisition Drives 89% Sales Growth In Payment And Merchandising Segment
Emily Jed
Crane Co., one of the world's largest vending machine and payment systems manufacturers, reported a 17.4% decline in profit for the first quarter and a 14.2% lift in sales...

Crane Introduces Enhanced Merchant Media Touch Vending Machines
Tim Sanford
Crane Merchandising Systems has released next-generation snack and food machine, the Merchant Media with 7" touchscreen. According to the manufacturer, the new Merchant Media is equipped with new retail tools designed to revitalize vending by attracting and engaging consumers...

Crane Merchandising Systems Adds MEI Validator Option For Media Vending Machines
Tim Sanford
The addition of this popular validator gives Crane customers another option for customizing their Media machines to meet their specific needs, while maintaining the integrated look...

Crane Merchandising Systems Announces Availability of MEI Integrated Bill Validators on Media Machines
Crane Merchandising Systems Press Release
--press release

Crane Merchandising Systems Announces Commercial Release of Merchant Media Touch with New Features
Crane Merchandising Systems Press Release
--press release

Crane Merchandising Systems Introduces Fit Pick-Branded Merchant Media Machine
Nick Montano
New from Crane Merchandising Systems is a Fit Pick-branded Merchant Media machine, which has been approved by the National Automatic Merchandising Association...

Crane Payment Innovations and Crane Merchandising Systems Announce Vision For Vending Management
CPI Press Release
--press release

Dedicated Nationwide Machine-To-Machine Network Has Vending Application
Emily Jed
2M Spectrum Networks LLC says it is planning to build and operate what it's calling the first licensed, all-IP, wireless machine-to-machine network in the United States...

Diamond Anniversary Atlantic Coast Exposition Registration Opens, MLB's Tommy John To Keynote On Oct. 4
Emily Jed
The long-running vending, OCS and foodservice trade show and conference will once again be held from Oct. 2 to 4 (Thursday-Saturday) at the Embassy Suites at Kingston Plantation in Myrtle Beach, SC...

ECRS And Breakroom Provisions Facilitate Fully Integrated Cashless Payment And Rewards Across Multiple Device Platforms
ECR Press Release
--press release

Evergreen Vending Sees Significant Sales Lift With Cashless Touch Devices: VendScreen Reports
Emily Jed


FCC Approves First Machine-To-Machine Cell Signal Booster
Emily Jed


Fresh Healthy Vending Launches Website Incorporating New School Rules
Emily Jed
The San Diego-based healthy vending biz-op has launched a new website aimed at getting schools on board with USDA's new Smart Snacks In Schools standards taking effect July 1...

Fresh Healthy Vending Signs On For AirVend POS Screens
Emily Jed


Indiana Vending Council Plans Spring Meet, Operator Appreciation Day: May 15
Nick Montano


iTalk To ProvideM2M Solution For Transbyte Medical Marijuana Machines
Emily Jed
iTalk, a provider of mobile broadband services, has signed a distribution agreement to deliver its CloudTalk connectivity solution to Transbyte’s medical marijuana machines...

NAMA Recognizes Vending Industry's 2014 Shining Stars
Emily Jed
Marc Whitener of Refreshment Solutions is Industry Person of the Year. Joining Whitener are Dan Marchetti, who is Vending Operator of the Year; David Henchel, Coffee Service Operator of the Year; and Randy Smith and Bryan Real, who are Allied Members of the Year...

NAMA Supervisor Development Program Returns: June 5-6 In Las Vegas
Emily Jed


Naturals2Go Machines Delivers 'Quick Pick' Access Through Facial Recognition
Emily Jed
Naturals2Go patrons can now enjoy a customized shopping experience by tapping a machine’s interactive touchscreen display to initiate facial-recognition mode...

New Three-Year Exclusive Agreement with The Pepi Companies Substantially Expands Existing Relationship with USA Technologies
USAT Press Release
--press release

New York's Servomation Deploys VendScreen Devices, Improving Customer Experiences At Machines
Nick Montano
VendScreen Inc., the high-tech startup that pioneered vending touchscreens, said that Servomation Refreshments has reported the successful deployment of its touchscreen devices...

Operators Discuss Coin Content With Congress Members
Emily Jed
The industry impact of proposed changes to the composition of coins was the key focus of the National Automatic Merchandising Association’s Capitol Hill Advocacy Day on April 29...

Proposed FDA Rules Would Restrict E-Cigarette Sales In Vending Machines
Emily Jed
The Food and Drug Administration released proposed rules on April 25 that call for strict regulation of electronic cigarettes and other tobacco products, including restricting sales through vending machines...

U.S. Mint Seeks Public Comment On Coin Changes, NAMA Urges Swift Industry Action
Emily Jed
The U.S. Mint said it is accepting public comments on its mandate by Congress to research alternative metallic content of coins to lower production costs and the National Automatic Merchandising Association is urging industry members to lend their voice...

V-Engineering 2014: Technology Experts Examine Fast-Evolving Patron Interaction
Tim Sanford
 v-commerce, vending, Dr. Michael L. Kasavana "Television sets no longer have dials on them," said Dr. Michael L. Kasavana, Michigan State University (E. Lansing, MI). "And vending machines no longer require you to establish credit before making a selection." Kasavana moderated a panel session on "Enhancing Technology Performance" at the 2014 NAMA OneShow. Panelists included Glenn Butler, CTO Services; Jim English, Sprout Retail; Brian Godwin, Crane Merchandising Systems; Justin Grant, Cantaloupe Systems; Mike Lawlor, USA Technologies; Gene Ostendorf, InOne Technology; and Ron Spinella, Apriva...

Vending Industry's Jeff Snyder, Jon Ford Run For Indiana Senate; Elections May 6
Emily Jed
Longtime vending industry professionals and advocates Jeff Snyder of Snyder Food Service and Jon Ford of All State Manufacturing are making runs for separate seats in the Illinois State Senate...

VendScreen Pilot Yields 85% Sales Lift, Nine-Month ROI
Emily Jed
VendScreen Inc. is sharing some data collected during a nine-month pilot conducted with an international snack foods manufacturer and a Northeast vending operation. One result showed machine vends equipped with VendScreen technology increased an average of 85%, and sales of the manufacturer-branded products doubled, according to officials...

Vengo Raises $2M To Expand Mini Vending Machine And Digital Media Ad Platform; Partners With CC Vending
Emily Jed
The New York City tech startup has an installed base of 60 machines throughout the Big Apple that sell or dispense samples of products ranging from chips and candies to OTC medicines and headphones. The machines serve as a digital advertising network for such brands as Uber and Mondelez...

Micromarkets
Avanti Markets Readies Micromarket Theft-Control Device
Emily Jed
Avanti said it plans to release the antitheft device by the end of the second quarter...

Vending Video


FanWise Social Reward Technology Accepts Tweets, Facebook Posts For Payment
Emily Jed
The plug-and-play FanWise unit can be installed in any machine. It connects via the multi-drop bus (MDB) chain, and interfaces using the MDB 3.0 standard....



NAMA Unveils New Fit Pick Healthy Vending Program
Nick Montano
The National Automatic Merchandising Association has revamped its popular Fit Pick healthy vending program, unveiling new features and product guidelines today at the OneShow in Chicago. The new Fit Pick addresses changing consumer preferences and evolving government nutrition standards, NAMA said....

Music and Games Features
AAMA Recognizes BMI As Supplier Of The Year
by Staff Reporter
The American Amusement Machine Association honored BMI Merchandise as its Supplier of the Year in an awards ceremony at the 2014 Amusement Expo in Las Vegas...

Adult Skill Gamerooms Emerge In Ohio, Which Mulls New Amusement Regulations
by Staff Reporter
They're the same types of games found in arcades and location-based entertainment centers. Adult gamerooms specializing in skill equipment like skee-ball and basketball games, awarding noncash prizes, are opening up in parts of Ohio...

AMI Entertainment Ships Brand-New Continental Jukebox Ready For Music Videos
Tim Sanford
AMI’s Continental juke­box mounts to a wall and permits operators to install a variety of flat-panel HDTV tele­vision receivers capable of showing the new music video selections available from a central music library...

AMOA-New York Presents Jukebox Artist Award To Judy Collins; Songstress Praises Operators' Skill
Nick Montano
The Amusement and Music Owners Association of New York bestowed its 2014 Jukebox Artist of Year Award on singer-songwriter Judy Collins. A ceremony and gala dinner honoring Collins packed the second floor of Uncle Jack's Steakhouse in midtown Manhattan with coin-op industry members...

Atari Games' Coin-Op Artifacts Acquired By Museum
Hank Schlesinger
The International Center for the History of Electronic Games has acquired an extraordinary part of early videogame history. The collection originating from Atari Games' coin-operated division includes the source code of such iconic games as Asteroids, Missile Command and Centipede, among other historical assets...

Barron Games Introduces Martian Redemption Series For Kids
Hank Schlesinger
The Martian Mania Children's Redemption Series includes basketball, air hockey and a "wammie wack'em" unit, all designed for children...

Barron Games Releases QuadAir Hockey Upgrades
Hank Schlesinger
Among the upgraded features is a new goal system that automatically turns off whenever a blockage is encountered by a rising gate...

Court Grants TouchTunes Multimillion-Dollar Award For Attorneys' Fees In Arachnid Patent Lawsuit
Nick Montano
TouchTunes Interactive Networks, the largest out-of-home entertainment network in North America, has been awarded attorneys' fees of several million dollars in connection with its patent infringement lawsuit with Arachnid Inc....

Frederick 'Fritz' Rolle, Amusement Industry Leader From Jersey Shore, Dies
Hank Schlesinger
A life-long resident of the Jersey Shore, Fritz Rolle was involved with numerous seaside businesses in several of New Jersey's most popular resort towns, most recently with Jenkinson's South in Point Pleasant Beach. He died on April 3 at 65...

Golden Tee Celebrates 25th Anniversary; Charity Virtual Golf Tournament To Raise Over $100,000 For 'UnderDogs'
VG4U Press Release
--press release

Hero or Villain? Girl Climbs Into Skill Crane To Play Robin Hood
by Staff Reporter
Social media, gossip websites and mommy blogs are abuzz about the antics of a young Florida girl who climbed inside a large skill crane and began handing out plush to other kids in an arcade...

IAAPA Terms 2014 Family Entertainment Center Conference A 'Success'
Nick Montano
Some 170 amusement operators, who specialize in family entertainment centers, took part in the International Association of Amusement Parks and Attractions' FEC conference late March in Las Vegas...

ICE Ships Ice Ball FX, An Update To The Classic Alley Game
Hank Schlesinger
Innovative Concepts in Entertainment is now shipping Ice Ball FX, a comprehensive update to the manufacturer's popular Ice Ball alley game, introduced almost a decade ago...

Is Cashless Coin-Op The Future Of Street Locations?
Hank Schlesinger
Ready or not, it looks like the U.S. is moving toward a "cashless society" in which the vast majority of all consumer payments is conducted via credit or debit cards. A recent study by MasterCard Advisors entitled "Cashless Journey" attributes more than 80% of consumer purchases in the U.S. to credit or debit card transactions...

Katie Wilkinson Dies At 57; Managed The Jukebox License Office Since 2006
Nick Montano
jukebox, Katie Wilkinson Kathryn Rose "Katie" Wilkinson, who had managed the Jukebox License Office since 2006, died on April 25 at her home in Madison, TN. She was 57...

Mass. Town Overturns Decades-Old Coin-Op Videogame Ban
Hank Schlesinger
Rejoice! The small suburban community of Marshfield, MA, has lifted its 32-year ban on coin-operated videogames...

MEI Introduces Bill Validator For TouchTunes Virtuo Jukeboxes
Emily Jed
The AE26Q2 combines MEI's AE2600 validator, which accepts $1 to $20 notes, with a thinner bezel entry. Its custom form and down stacker configuration make it an easy fit into Virtuo jukeboxes...

Missing Child Found Inside Skill Crane Machine
Hank Schlesinger
Yet another small child has been found inside a skill crane. This time the incident occurred in Lincoln, NE, where local news media say a 24-year-old woman called police to report the disappearance of her three-year-old son...

Ohio Video-Gamer Plays 85 Hours On Single Quarter
Nick Montano
Video-gamer John Salter of Oakland, OH, likes to smash high-score records. The arcade champion played Armor Attack for three days, setting two world records. He began playing the video on April 9, and concluded his run through Armor Attack on April 12...

Pandora Sued By Labels Over License Fees For Older Recordings
Nick Montano
Three major record labels and an independent allege that Pandora is playing older songs without licenses. Sony, Universal, Warner Music and ABKCO have filed a lawsuit in New York State Supreme Court in Manhattan accusing Pandora of violating the state’s common-law copyright protections by using recordings of older songs without permission...

Redemption Plus Becomes Exclusive Supplier Of DC Domo Plush To Amusement Industry
Nick Montano


Smart Industries Introduces Arcade Boxing Games With Revealing Interactive Screens
Hank Schlesinger
Smart Industries is taking coin-op boxing to a higher level of amusement with two novel concepts, Boxer Baby and Ultima Assaulter. Each features a 27" high-definition monitor that delivers interactive elements to the classic boxing game...

Stern Pinball Delivers Unique Fan Experience With Upgraded Website and Online Store
Stern Pinball Press Release
--press release

Tom Keil, Amusement Industry Veteran, Dies At 63
Nick Montano
Thomas Laird "Tom" Keil, who dedicated his adult life to the amusement industry, died on April 18 following a battle with cancer. He was 63. Most recently, Keil was a sales manager for Sega Amusements...



Legendary Atari Videogame Found Buried In New Mexico
Hank Schlesinger
Frequently called the worst offering in videogame history, a massive stash of cartridges of Atari's E.T. the Extra-Terrestrial have been found in a landfill in Alamogordo, NM, by a documentary film crew...



Pinball Legend Python Anghelo Dies At 61
by Staff Reporter
Graphic artist and noted pinball designer Python Vladimir Anghelo died on April 9 after a three battle with cancer. He was 61...

Bulk Vending
64th Annual Bulk Vending Show And Convention Wins Kudos For New Format
Hank Schlesinger
The National Bulk Vendors Association's 64th annual convention and trade show are being hailed as unqualified successes by NBVA officials. It was fourth bulk vending show to collocate with the Amusement Expo...

Roger Folz, A Bulk Vending Legend, Is Dead At 86
Roger Folz, bulk vending Roger Folz died on April 29. A bulk vending legend, Folz eschewed a career on Wall Street to found Folz Vending Co. in 1949 with is brother Harold. Starting with $600 and one vending machine, Folz would eventually create the first national bulk vending company...

Thinking 'Down Market' May Raise Bottom Line For Bulk Vending Operators
Hank Schlesinger
Has the time come for bulk vending operators to take another look at so-called "down-market" locations? According to retail analysts, dollar stores and other discounters are expanding at a record rate, outpacing and outselling such long-established chains as J.C. Penney and Sears. And this may be good news for bulk operators...

VTAIL Acquires Big Bear, Sets New Course For Glow Machine Vending Concepts
Hank Schlesinger
VTAIL, a new automated retailing concern, has acquired Big Bear Import Brokers, better known as Glow Machine. Entrepreneur Adrian Sedlin is leading the new bulk vending venture...

Editorial: Vending
Editorial
We Need To Talk, And Listen
Tim Sanford
We recently received an inquiry from an operator who asked whether the new touchscreen customer interfaces for vending machines can be equipped to recognize spoken questions and commands... Tim Sanford

Editorial: Music and Games
Can Operators Cash In On Heavy Summer Traffic?
Hank Schlesinger
This summer will be significant for bulk vending operators across the country. While the business pages report an improving economy, a large percentage of operators has yet to feel a positive impact... Hank Schlesinger

Bulk Vending and Crane Products
May 2014's Spotlight on Product for Bulk Vending, Cranes and Redemption


Coffee Service News
Kraft Introduces GFI S'mores Marshmallow-Flavor Cappuccino Mix
Tim Sanford


Mars Unveils Flavia Barista Espresso Brewer Featuring Segafredo Zanetti Brand
Emily Jed
Flavia Barista brewer Mars Drinks has taken the wraps off its Flavia Barista brewer, designed to authentically craft espresso and a wide range of coffeehouse-style hot beverages in the workplace at the touch of a button. The premium brewer features the required high pressure of up to 15-BARs to offer full-bodied, Italian espressos...

Maxwell House Refreshes Iconic Coffee Brand
Emily Jed
The brand refresh includes new packaging graphics, a new logo and several new product varieties, all supported by the new campaign...

Mother Parkers Buys Multimillion-Dollar Stake In Marley Coffee
Emily Jed
Mother Parkers Tea & Coffee Inc. has entered into an agreement to invest up to $8.25 million in Marley Coffee...

Mother Parkers Clear, Recyclable EcoCup Premiers With Loose-Leaf Teas
Emily Jed


New York's Corporate Coffee Acquires Classic Coffee
Emily Jed
Corporate Coffee Systems LLC, one of metropolitan New York's largest OCS providers, has acquired Classic Coffee Systems Ltd. (Valley Stream, NY). Terms were not disclosed...

White Castle Enters Single-Cup Coffee Arena
Emily Jed


Cover Stories


OneShow 2014 Report: Innovation Draws Crowds To Largest-Ever Exhibit
Emily Jed
Vending's steady advance into the retailing mainstream was in the forefront at the National Automatic Merchandising Association's OneShow, where interactive machines, innovative payment technologies, micromarkets and myriad products geared toward today's health-minded consumers shined...

Guest Columns
A Logical Process Assists With Making Best Purchase Decision
by Stephanie Begley
Now that the OneShow is over, operators have a huge opportunity to facilitate change in the vending industry... by Stephanie Begley

Annual Invigoration: Old Friends And New Ideas Come Together
by Kevin Daw
This year's NAMA show and convention was once again a wonderful, multifaceted smorgasbord of office refreshment solutions and trends.... by Kevin Daw

Build Same-Site Sales With Free Trial Promotions
by Len Rashkin
This is the final segment of a three-part series on promoting allied products, and your services, to expand profitability. Besides promoting and selling additional allied products, it is also important to call your customers' attention to the variety of equipment you offer... by Len Rashkin

Meetings/Events
House Majority Leader Cantor And Sen. Donnelly To Speak At National Restaurant Association Public Affairs Conference: April 29-30
NRA Press Release


Kentucky And Ohio Associations Plan Joint Confab: June 20-22 In Covington, KY
Emily Jed


Names in the News
IAAPA Welcomes Three Executives To Its Virginia Headquarters
Nick Montano


Ideal Software Hires Mire, Promotes Brown
Hank Schlesinger


Jay Bender Joins VEII As Midwest Regional Sales Manager
Emily Jed


Upfront with the Publisher
Prepare To Engage
Alicia Lavay
We all have been hearing a lot about the potential of new networked technology for increasing customer engagement with our industry. The opportunity is that today's smartphones know where their users are... Alicia Lavay

Vending Machine Products
Dasani Sparkling, Vitaminwater Zero And Minute Maid Water Enhancers Expand Coca-Cola Lineup
Emily Jed


Herr's Debuts Hot Crunchy Cheese Sticks
Emily Jed


Mars Rolls Out Twix Bites
Emily Jed


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