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Vol. 52, No. 9, September 2012

Vending Features
USAT Introduces ePort Mobile Tablet And Smartphone Payment System
Tim Sanford
The solution is designed to give retailers the ability to accept credit cards on the go, in the field, through USA Technologies' secure ePort Connect service platform...

Apriva Launches Web-Based Customer Support Portal
Emily Jed
Apriva Customer Education (ACE) enables customers to find information regarding payment terminals, network security, software and other topics that affect the performance its wireless payment services...

AVT Unveils VendStore24 Custom-Designed, Self-Service Retail Stores
Emily Jed
Vending machine billed as "automated self-serve store" is said to deliver a custom-designed solution to sell products in nontraditional locations...

Campbell Seeks Acquisitions To Expand Snack Business
Emily Jed
Campbell Soup Co. has its sights set on acquiring companies that would ramp up its global baking and snacking business...

CL Swanson's Jeff Parks Becomes Southern Refreshment Services President
Emily Jed
Southern Refreshment Services Inc., a Canteen franchise in Georgia, names Jeff Parks president. Parks was previously an executive at Madison, WI-based CL Swanson Corp....

Coke Consolidated Names Henry Flint Prexy-COO, William Elmore Vice-Chairman
Emily Jed
The nation's largest independent Coca-Cola bottler has appointed new top executives...

Crew Is PepsiCo Americas Beverages' New President
Emily Jed
Debra Crew will oversee PepsiCo's Gatorade and Tropicana business in North America, its Latin America Beverages business, and the company's North America warehouse sales organization and Beverage Growth Ventures Group...

CRH Catering Wins Vending Contract At Virginia Rest Stops; Geico Sponsors Safe Phone Zones
Emily Jed
Pennsylvania's CRH Catering Co. will develop and manage a new program to generate additional revenues that will help offset operating costs Virginia rest areas and welcome centers...

Diet Coke Gets Fall Makeover
Emily Jed
The soft drink giant reintroduces a bold, cropped Diet Coke logo for its aluminum can, along with a new ad campaign...

Frito-Lay Offers Resources, Recipes To Simplify Gluten-Free Snacking
Tim Sanford
Web resources and outreach further gluten-free initiates at PepsiCo's Frito-Lay North America unit. "Gluten-Free Girl" Shauna James Ahern disseminates tips for gluten-free living...

Gallup: Nearly Half Of Americans Drink Soda Every Day; More Have At Least One Cup Of Coffee
Tim Sanford
Forty-eight percent of all Americans report consuming at least one glass of soda a day, according to Gallup's annual Consumption Habits Poll. Sixty-four percent say they drink at least one cup of coffee a day...

Global Payments Inc. To Acquire Accelerated Payment Technologies
Emily Jed
Global is worldwide provider of electronic transaction processing solutions. APT provides solutions for small- to mid-size merchants producing a collective $8 billion in annual card volume...

Greyhound Deploys First Robotic Convenience Store In Oklahoma City Bus Terminal
Emily Jed
Shop 24 Global's first robotic convenience store for Greyhound and the state of Oklahoma is set to open in early September. Located in the Oklahoma City Greyhound terminal...

High-Tech Vendors Exchange Touchscreen Vending Machine Makes Splash At NYC Fashion Week
by Staff Reporter
VE Connect runs Maybelline marketing content and dispenses samples of the cosmetic giant's latest products to fashion industry insiders who interact with the touchscreen display...

HUMAN Healthy Vending Spots $2M To Reward Locations For Switching To Its Machines
by Staff Reporter
The California-based healthy vending business franchisor said it has committed $2 million in grant funding to locations that sign on for its machines...

Isis Unveils Mobile Payment System This Month
Emily Jed
Isis is the joint mobile-payment venture backed by AT&T Inc., Verizon Wireless and T-Mobile USA Inc. Trial begins in Texas and Utah...

Kraft Debuts Stride Mintacular Gum
Emily Jed
Kraft expands Stride gum lineup with Mintacular. New gum, with a unique minty flavor profile, is the second collaboration between Stride and pro snowboarder and skateboarder Shaun White...

Kraft Foods To Sell Majority Of Back To Nature Line
Emily Jed
Kraft Foods Inc. said it has agreed to sell a majority stake in the all-natural food line to private-equity firm Brynwood Partners...

London Vending Company Says Careful Planning Ensured Smooth Service During Summer Olympics
Emily Jed
With many of its customers based either in central London, near Olympic sites or on restricted traffic transport routes, Simply Drinks worked for months to put a plan in place to ensure that its machines functioned effectively...

Maras Exits Automatic Merchandiser, Refermat Is Editor
Emily Jed
Elliot Maras has left his position as editor of Automatic Merchandiser after covering the vending industry for more than 20 years, the publication reported...

MEI Ships Advance 5000; New Easitrax Telemeter Enhances Functionality
Tim Sanford
New MEI technology is designed to bolster vending profitability, beginning with cashless functionality. The Advance 5000 can communicate over Verizon's CDMA, as well as AT&T's 2G and 3G networks...

Midwest Drought Sends Popcorn Prices Sky High
by Staff Reporter
Drought conditions in the Midwest are sending commodity grain and soybean prices soaring. This year's weather does not bode well for the snack-food sector...

Northwest Automatic Vendors Honor NAMA's Larson With Herbord Award
Emily Jed
The Northwest Automatic Vendors Association bestowed its William L. "Bill" Herbord Award on Sandra Larson, NAMA's senior director and counsel of government affairs...

NPD Study Finds Snacking On The Upswing
Emily Jed
The most recent "Snacking in America 2012" report found that although Americans still carve out main meal times, the number of items consumed at each main-meal has declined over time, and consumers snack in-between meals often...

NY Post Reports Coinstar Discussing Sale With Private Equity Group
According to the paper, "Coinstar, best known for its self-service movie rental kiosks, is holding talks about a potential sale while it also navigates a vending-machine expansion ranging from coffee to photo printing..."

NYC Health Board Approves Bloomberg's Big-Size Sugary Drink Ban
Emily Jed
The New York City Board of Health voted 8-0 to approve Mayor Michael Bloomberg's ban on large sugary drinks on Sept. 13...

Redbox Founder Gregg Kaplan Exits Coinstar; Anne Saunders Named Prexy
Emily Jed
Kaplan founded Redbox in 2002 by installing a few kiosks in McDonald's restaurants. Coinstar acquired it in 2009, and today operates more than 38,000 DVD-rental machines...

Snyder's-Lance Pacts To Acquire Snack Factory For $340M In Cash
Tim Sanford
Snack Factory produces Pretzel Crisps, flat crackers shaped like pretzels. The brand has built a portfolio of innovative flavor profiles that have attracted a widening base of influential consumers...

Sprout Healthy Vending's New Venture Targets Small Sites With Preloaded Cartridge System
Emily Jed
Grow Vending is a turnkey program that delivers a mix of "healthy" and traditional vending products to smaller sites via a field-replaceable product-magazine loading system...

Study: Schools Slash Soda Consumption, But Sugary Sports Drinks Remain Readily Available
Emily Jed
Only half as many U.S. adolescents as in 2006 can still buy high-calorie sodas in school vending machines and stores, but they still have easy access to other sugary beverages, according to a study...

Tennessee Trade Details Vending's Wellness Efforts For Obesity Taskforce, Gains Support
Emily Jed
Leaders from the Tennessee Automatic Merchandising Association participated in the Tennessee Obesity Task Force annual policy-setting meeting in Nashville...

USAT Expands SDK With QuickConnect Programmers' Web Service
Emily Jed
USA Technologies' Web service reportedly makes it easier for developers and OEMs serving the unattended retail and mobile payments markets to interface with ePort products...

Vending Biz-Op Scammer Gets 2 Years, Must Pay $500,000 In Restitution
Emily Jed
Randy O'Gorman of Frisco, TX, pleaded guilty in May to two counts of wire fraud for his role in the vending scam...

Wachtor Electronics Opens So. Calif. Vending Distribution, Repair Center
Emily Jed
Automated Merchandising Systems' Tom Hutchison and Richard Smith visit new office to show support and offer some sales and technical assistance...

Water Veterans Create 5-Gal Bottle Vending System; Nestlé Waters Will Pilot Aqua Express 25 Machine
Nick Montano
Aqua Express 25 bulk-water machine was designed by Mike Verrochi, owner of Blue Hills Spring Water, and Ed Rose III and his father Ed Rose Jr. of Rocky Mountain Spring Water, New England's largest water vending company...

Music and Games Features
NYC Will Host 5th Annual Big Buck World Championship, Nov. 9-10; Regional Qualifiers Begin This Week
Tim Sanford
Players qualifying for the World Championship will notice upgraded features on the Big Buck HD model, which Play Mechanix says is the first 1080p high-definition arcade game...

100+ Sweeps Terminals Seized in Greenville, SC
by Staff Reporter
Authorities said they were working to determine what charges might be appropriately filed against which suspects...

A Few Weeks Behind, Illinois VLTs Miss Planned Launch Date
by Staff Reporter
"We are a little bit behind, but not by much," says an Illinois Gaming Board official...

AMOA-National Dart Association Elects 3 Board Members For 2013
Tim Sanford
Joining the board are Dusty Hall, league coordinator for Ohio's Lorain Music & Vending; Mary Lavine, owner of Wisconsin's Bullseye Games; and Stefan Reichert, president of Germany's DSAB-e.v....

AMOA-New York Sues 2 Operators For Violating Its Location Contract Copyright
Nick Montano
Separate lawsuits filed in the New York State Supreme Court seek monetary and punitive damages from American Vending and Manhattan Amusement...

Animated Chart Shows Dramatic 10-Year Transformation Of U.S. Music Sales
A simple yet dramatic chart that illustrates the rapid transition of U.S. music sales from physical media to digital media...

Dave & Buster's Lifts 2012 Q2 On New Menu And Games; Amusement Revenue Soars 18%
Dave & Buster's chief executive Steve King said patrons responded well to new food, drinks and arcade games. Across all stores, food and beverage revenue rose 11.8%...

Fall Means New Golden Tee Live Courses; Incredible Technologies' 2013 Update Ships Sept. 28
Nick Montano
New Golden Tee software begins shipping on Friday, Sept. 28. Incredible Technologies' update consists of a USB stick for software and 1GB additional RAM for older hardware sets. IT says five new 18-hole playfields are "gorgeous and approachable"...

First-Ever Ruling: Federal Judge Finds Poker Is Not Gambling
by Staff Reporter
Judge Jack Weinstein ruled that poker is not gambling when skillful players engage in it. The decision could speed online poker legalization...

FL Lawmakers Move Toward Ban On Sweepstakes Videogames
by Staff Reporter
A bill to ban Internet sweepstakes videogames has been resurrected with its passage by a 10-5 vote in a Florida House subcommittee...

GTI Asia China Expo 2012 Moves From September To December
by Staff Reporter
Pressure from the 18th National Congress of the Communist Party of China forces cancellation of fall dates...

Hest Technologies Executives Are Arrested; Felony Charges Pending Against Sweepstakes Videogame Maker
Marcus Webb
State investigators raided Hest Technologies Inc. and the homes of several of its senior executives in Haltom City, TX, on Aug. 17. Four top company officials were arrested...

Hest Technologies Plans Vigorous Defense As It Continues Operating, President Says
Marcus Webb
Chris Canard: Hest has assembled a strong legal defense team and the firm's employees are "working diligently" to continue business uninterrupted...

Huffington Post Compares Ryan's Medicare Reform Ideas To Arcade Redemption
Marcus Webb
...like those found at Chuck E. Cheese's or Dave & Buster's, according to a recent blog published by the news site...

IAAPA Plans Wide-Reaching Educational Program For Its November Expo In Orlando
Marcus Webb
A targeted learning track will address family entertainment centers. Daylong institutes will offer development programs on select functions of attractions management and FEC operations...

Illinois Ups Redemption Game Prize Limit To $25, Amends Criminal Code
Marcus Webb
Illinois operators win huge legal victory after governor signs bill increasing permissible prize values for redemption games from price of play to $25. Law also amends state's definition of "redemption"...

Maryland Approves Pull-Tab Machines For Vet Clubs
by Staff Reporter
It is unclear whether amusement operators will be permitted to participate in the pull-tab market, which becomes legal on Oct. 1...

Pacific Pinball Museum Seeks New Home, Launches $1.5M Fundraising Campaign
Marcus Webb
If the museum succeeds in raising the targeted $1.5 million by the end of September, its administrators hope to relocate in 2013...

PrimeTime And Xtreme Partner To Build FEC In Khabarovsk, Russia
Tim Sanford
The two companies are constructing a 60,000-sq.ft. facility in the second-largest city of the Russian Far East, 30 kilometers from the Chinese border...

Prize Vending: Hot Diamond Cranes With High-End Prizes Appeal To New Locations
Hank Schlesinger
A few inches can make a big difference, and that's evident with Smart Industries' Hot Diamond crane. While the machine's slim 28'' x 28" footprint is perfectly sized for tight spaces, it can also handle the same high-value prizes used in "non-crane" merchandisers...

Prize Vending: Sega Credits User-Friendly Design For Key Master’s Ongoing Success
Hank Schlesinger
Sega Amusements believed it had something special when it unveiled its new prize-dispensing game in fall 2010, but the market wanted proof. Now, Key Master is possibly today's top-earning amusement vending machine...

Revealed: How The U.S. Secret Service Nabbed The Dave & Buster's Hackers
by Staff Reporter
The inside story on how the U.S. Secret Service busted the international hacker ring that targeted Dave & Buster's has been published by Ars Technica...

Saturday, Aug. 25: Star Worlds Arcade Party, Trading Cards Celebrate Pinball Legend Steve Kordek
by Staff Reporter
The event kicks off today at 4 p.m. in Dekalb, IL, and runs until the arcade closes. Twin Galaxies will unveil its Superstars of 2012 videogame trading cards honoring Kordek, along with other coin-op legends...

South Carolina: More Raids And Conflicting Rulings On Sweeps Games
by Staff Reporter
The "video sweepstakes war" in the Palmetto State continues apace with two fresh but conflicting rulings on the legality of the devices, and continued raids...

Stern Announces Rewards Program for Pinball Players
Marcus Webb
Stern Pinball Inc., in cooperation with the International Flipper Pinball Association, says it's offering the first player rewards program in pinball history...

Stern Discounts Pinball Upgrade Kits
Marcus Webb
Stern Pinball Inc. is now offering two upgrade kits to enhance its existing flipper games. The Shaker Motor and Half-Moon kits...

Sweeps Games See Mixed Ruling In Florida Test Case
by Staff Reporter
U.S. District Court in Tampa, FL, says that operators will get their day in court to challenge a Florida county's ordinance that bans electronic sweepstakes games...

Sweepstakes Vendors Face Bans, Busts And Lawsuits In 20 States: Wall Street Journal
by Staff Reporter
The paper said researchers have calculated that sweepstakes videogames could be grossing $13 billion in North Carolina alone...

Texas Police Clamp Down On Massive Eight-Liner Ring
by Staff Reporter
Police in Pearland, TX, a Houston suburb, said six members of a crime ring were indicted on Aug. 24...

Undefeated Player Holds Title At World Pinball Championships
Marcus Webb
The Professional and Amateur Pinball Association staged its 15th annual World Pinball Championships. Keith Elwin defends his title and wins $10,000...

Video Poker Scandal: South Carolina City Councilman Caught On Tape
by Staff Reporter
In a scandal that may harm prospects to legalize sweepstakes videogames, news media in Columbia, SC, are having a field day with a series of explicit audio recordings that expose...

VLTs Appear in Bars In New York; State Lottery Owns And Operates
by Staff Reporter
The Amusement and Music Owners Association of New York is keeping a close eye on the proliferation of so-called Internet sweepstakes cafés...

Bulk Vending
'Breaking Bad' Candy: Bad Idea?
by Staff Reporter
It isn’t the kind of tie-in that most candymakers would dare undertake, but a local confectionery store in Albuquerque, NM, is selling "meth" inspired by AMC's critically acclaimed "Breaking Bad" TV series...

Ad Exec Pairs Bulk Vending And Foursquare: Check In And Get Gumball
Hank Schlesinger
Social media and little classic vending machines might seem an unlikely pairing to most. But not for the creative mind of Tyler DeAngelo, who envisions a practical merger of old and new. It's Check 'N Chew...

Allstar Wins Cut The Rope License For Flat And Bulk Vending
Nick Montano
On the heels of its award-winning and top-selling Angry Birds series, Allstar Vending has been granted a multiyear license to sell Cut the Rope products in the flat and bulk vending channels...

Editorial: Vending
Losing Customers Without Knowing It
Tim Sanford
Advances in display and payment technology, aided by faster and cheaper wireless networks, seem to be fostering another wave of interest in vending as a highly visible and engaging retail medium. This interest has been intensifying recently, not only for the sale of single-serve refreshment items but also of nontraditional products... by Tim Sanford

Editorial: Music and Games
Gumball Bandits Are No Laughing Matter In High-Risk Sites
Hank Schlesinger
Newspapers have increasingly reported thefts of bulk venders. Almost invariably, the thieves are described as "gumball bandits." Of course, it is not the gumballs they're after, but what's in the cashbox. Let's revisit some tips on how to protect your bulk vending assets... by Hank Schlesinger

The Long And Winding Road
Marcus Webb
The Illinois video lottery market is expected, at long last, to "go live" around the end of September or early in October. This expectation is based on the twin assumptions that a planned two-week test of VLTs in five locations around the state will go well, and that no major glitches will be discovered with the lottery terminals themselves or with the central computer system... by Marcus Webb

Bulk Vending and Crane Products
A&A Global's New Prize Kits Expand Options For Popular Amusement Venders
Nick Montano

Spotlight, October 2012: What's new for Bulk Vending, Cranes, Amusement Merchandisers and Redemption Counters

Spotlight, September 2012: What's new for Bulk Vending, Cranes, Amusement Merchandisers and Redemption Counters

Vending Supply Expands Popular Temporary Tattoo And Sticker Lines In Fall Release
Source: Vending Supply | Aug. 30, 2012

Coffee Service News
Esio Launches Barista Brothers Coffees and Teas, Vita-24 Fitness Water For Hot & Cold Beverage System
Emily Jed
New drinks will be offered alongside national beverage brands, including Kraft's Country Time and Crystal Light and Campbell's V8 Splash...

Green Mountain Ships Keurig's Commercial Vue With RFID-Embedded Portion Packs
Emily Jed
The commercial Vue's programmable touchscreen allows users to specify their preferences by adjusting water pressure, and brew timing, airflow and temperature...

J.M. Smucker's Q1 Profit Dips 1%, Sales Rise 15%
Emily Jed
The coffee company's first-quarter net sales jumped 15% but earnings dipped 1% as price increases on some brands did not fully offset higher commodity costs...

NAMA Appoints DS Waters' Shea And Burnaman To Chair Coffee, Tea & Water Confab
Tim Sanford
Industry veterans Tara Burnaman and Ken Shea, both of DS Waters, have been named co-chairs of this year's Coffee, Tea and Water conference in New Orleans...

NAMA Plans National Coffee Service Month Promotion In September
Tim Sanford
The National Automatic Merchandising Association has declared September "National Coffee Service Month," and has prepared a variety of promotional materials that operators can use to celebrate the occasion with their clients...

NAMA's Coffee, Tea And Water Curriculum Features Kasavana On Technology, Puppo On Leads
Tim Sanford
The two timely and topical business sessions to be presented by Amanda Puppo and Dr. Michael Kasavana have been confirmed, according to NAMA director of coffee and water service Roger Stewart...

NCA And StudyLogic Offer Discount On Research As Membership Benefit
Tim Sanford
StudyLogic is an information provider specializing in tracking and providing total U.S. and local data to companies in the food and beverage industry...

SCAA's Ric Rhinehart Will Keynote NAMA Coffee, Tea & Water Confab
Tim Sanford
The Specialty Coffee Association of America's executive director will offer his insights on "Key Trends in Specialty Coffee" at the November conference in New Orleans...

Snap N’Go Distribution Debuts Reusable Handle For Lidded Hot Cups
Tim Sanford
Versatile handle clips onto the lid and lip of a paper hot cup to eliminate the need for an insulating sleeve. Snap N’Go can be reused as many as 40 times...

Starbucks Teams With European Vending Giant Selecta To Pilot OCS Program
Emily Jed
New office coffee service concept will offer Selecta's clients branded "self-service equipment" in three sizes...

Wilbur Curtis Launches Cafe Oat3 Bulk-Load Oatmeal Portion Server
Tim Sanford
The new machine is designed to makes self-serve oatmeal on demand fast and easy. It optimizes the blending...

Cover Stories

Leveraging Technology: Networked Machines Sell More, Cost Less In Tough Marketplace
Emily Jed
Continued high unemployment and corporate downsizing are giving more vending operators reasons to implement business models made possible by converging telecommunications and information technology. Imperial Vending's Lance Whorton and Diversified Vending's Pat Nuzzolillo Jr. share their experiences using Cantaloupe's Seed, and how remote monitoring of line-item sales and cashless payments dramatically improved their routes...

Foodservice News
Aramark Revamps K-12 Menus To Meet New USDA Guidelines
Emily Jed
Aramark's new Healthy for Life recipes meet the USDA's revised nutrition standards for school lunch and breakfast programs this fall...

Aramark Smartphone App Puts Nutrition Information At College Students' Fingertips
Emily Jed
CampusDish mobile application helps college students make informed meal selections by using their smartphones...

Guest Columns
Campus Cards Are Big Opportunity For Cashless Vending And Cloud-Based Services
By James Lawrence
Ask anyone familiar with the cashless payments business whether there is a particular sector that offers near limitless potential in terms of revenue and innovation, and the answer is invariably campus environments. There are lots of reasons for this optimism... by James Lawrence

Getting Started: Applying Technology Drives Turnaround At Rawls Distributing
by Robin Rawls
Despite my long history in vending, I found myself a few years ago wondering if I were going to make it after all. With all my experience, I had neglected a crucial game-changer. I had ignored the latest technology to improve my company's efficiency, productivity and competitiveness... by Robin Rawls

How Much Choice Is Enough? Too Many Alternatives Can Paralyze Decision-Making Abilities
by Kevin Daw
Psychologist Barry Schwartz has observed that considering the unprecedented amount of choice North Americans are presented with today, logic suggests that we should be much happier than we are. But there is strong evidence to the contrary... by Kevin Daw

Practical Psychology: Purchase Motivation Is Key Payment Preference Determinant
by Chuck Reed
Even when consumers are comfortable using new payment technologies, studies show that they will sometimes prefer paying with cash, and that their purchase behavior is highly personal and variable... by Chuck Reed

Sales Benefit When Client Puts Face To Voice On Phone
by Len Rashkin
I believe that most OCS firms strive to give quality service to their clients; but once in a while you have to think outside the box and be different... by Len Rashkin

Klopp Offers Kisan Newton 2-Pocket Banknote Counter And Discriminator
Tim Sanford

Locking Systems Wins U.S. Patent For Versatile Flex Padlock Design
Tim Sanford

Connecticut Vending Association Plans Oct. 4 Golf Fundraiser
Emily Jed

Promotion In Motion Welch's Fruit Snacks Are Center Of Attention At Vistar Confab
Tim Sanford

Registration Opens For 2013 National Restaurant Association Restaurant, Hotel-Motel Show
Source: National Restaurant Association | Released Sept. 4, 2012

Names in the News
Former ABC News Exec Jon Banner Joins PepsiCo As Global Strategy SVP
Emily Jed

G&J Brokerage Grows Sales Team
Emily Jed

Javo Beverage Taps Sara Lee Veteran Simms As Director Of Marketing
Tim Sanford

Larry Graham Plans Retirement As National Confectioners Association President
Emily Jed

Ruiz Foods Taps Rachel Cullen President And CEO
Emily Jed

Stern Pinball Welcomes Veteran Game Designer Greg Freres To Staff
Tim Sanford

Steve Reynolds Joins Aramark As VP, General Counsel
Emily Jed

Veteran Operator Steve Bryant Joins Microtronic As National Sales Manager
Emily Jed

Small Business News
Childhood Coin-Op Crime Costs Banker His Job
by Staff Reporter
TAGS: Wells Fargo Home Mortgage, Laundromat, Richard Eggers, slug, coin-op laundry, Carlisle Iowa, operating a coin-changing machine by false means, vending machine, coin-op news, coin machine

Upfront with the Publisher
Is It Time To Re-Think Commissions?
Alicia Lavay
With today's new service methods and the changing perception of vending among location owners and consumers alike, might some of the old rules regarding commissions be apt to change, too? by Alicia Lavay

Vending Machine Products
Classic Foods Debuts School-Friendly Snacks
Emily Jed

Clif Crunch Bars Make Vending And OCS Debut
Emily Jed

Hershey Extends Jolly Rancher, Twizzlers Lines
Emily Jed

Popcorn, Indiana Launches Novel Prepopped Microwaveable Snack
Tim Sanford

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