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Articles
Vol. 51, No. 9, September 2011

Vending Features
'Gratitude Tour' Takes Vending On The Road In September
Emily Jed
Gratitude Tour Truck The National Automatic Merchandising Association's seven-city tour will be part of the vending industry's broader growth strategy, which began in early August with the "Vend. Love. Win.” Facebook contest...

Apriva Processes Record $1.76B Wireless Transactions
Tim Sanford
Average daily transaction volume for the recent second quarter was $20 million, representing a 15% increase over first-quarter results...

Arizona Health Group Kicks Off Healthy Vending Challenge
Emily Jed
Arizona in ACTION asks vending patrons to take "before" and "after" photos of vending machines as part of a contest...

Boston Beverage Vending Rules Begin Oct. 1
Emily Jed
The new rules dictating what beverages can be sold or served on Boston city property will apply vending machines and other sources...

California Healthy Vending Machine Bill Stalls In Committee
Emily Jed
Bill that would have required half the products in venders on California state property to comply with mandated nutritional standards is dead for the year...

Chicago Parks Roll Out 'Healthy' Snack Vending Machines
Emily Jed
Chicago Park District is installing vending machines stocked exclusively with snacks that meet new guidelines limiting calories, sodium, fat and sugar...

Cigarette Makers Sue FDA Over 2012 Label Requirement
Marcus Webb
Five American tobacco companies filed a lawsuit against the Food and Drug Administration on Aug. 16. Suit claims FDA labeling requirements on cigarette packs violate free speech rights...

Cisco Introduces M2M Router With Vender Networking Application
Tim Sanford
A new integrated services router for M2M deployment can be installed in vending machines to allow them to "find" and "talk to" the nearest warehouse or delivery vehicle...

Coca-Cola Japan Sets LEDs As New Lighting Standard
Emily Jed
The beverage company and its bottling partners have committed to exclusively purchasing beverage vending machines with LED lighting beginning in 2012...

Commodity Spikes Hit Coke Consolidated Q2 Income
Emily Jed
Higher costs for fuel, resin for bottles and sweetener contribute to the bottler's second-quarter decline...

Connecticut Vending Association Plans Oct. 6 Golf Outing
Emily Jed
The Nutmeg State's vending industry will hold a golf outing on Thursday, Oct. 6, at the Blue Fox Run Golf Course in Avon...

Credit Card Data Breached On Vending And Amusement Machines At TN, WI Resorts
Emily Jed
Vacationland Vendors Inc., a full-line vending and amusement company based Wisconsin Dells, said hackers broke into its card-processing systems...

Disney, Colleges Get Best Buy Kiosks As Deployment Ramps Up
Emily Jed
Disneyland and college campuses are among the sites that will make space for Best Buy Express consumer electronics kiosks...

Florida Senator Reintroduces Bottled Water Tax
Emily Jed
Florida State Sen. Evelyn Lynn, a Republican, has filed a bill to tax bottled water after the defeat in May of an identical proposal she filed last year...

Fresh Healthy Vending Cites Record Growth, Begins Operating In San Diego
Emily Jed
Vending company reports record performance in July and August as market for healthy snacks and beverages continues to widen, and entrepreneurs seek to cash in on the momentum...

Heartland Launches Mobile Payment Solution
Emily Jed
Heartland Payment Systems, the nation's fifth-largest payments processor, is jumping on the mobile payments bandwagon with a smartphone application called Mobuyle...

ITC Brings uOttawa Campuswide Payment Card With Bilingual Functionality
Emily Jed
University of Ottawa students will have the convenience of paying for all transactions on campus -- including vending purchases -- with an all-in-one card rolling out this fall...

Japan's Sanden Corp. Buys Toshiba Cup Vending Business, Unveils EnergyRanger
Tim Sanford
Japan's Sanden Corp. acquires cup-type vending machine business from Toshiba Electric Appliances. The company also unveils a vending machine that can continue to deliver product when its electrical supply is interrupted, as during a natural disaster...

Just Squeezed Program Adds Apriva Vend Cashless Payment System
Tim Sanford
Apriva reports that its cashless payment system has been chosen for integration into the Just Squeezed fresh orange juice venders operated by Orange Life...

Kitchen Fresh Foods Adopts NAMA Fit Pick Guidelines
Emily Jed
The Green Bay, WI, fresh food supplier reports that it has adopted the National Automatic Vending Association's healthy vending program...

Kraft Chief Explains Reasons For Company's Split
Emily Jed
Kraft CEO Irene Rosenfeld explains reasons behind the food giant's planned split-up of its grocery and snack businesses, saying the two units can grow faster separately...

Miami-Dade High Schools Kick Off Star Food Vending Program
Emily Jed
Students will have the choice of bypassing long lunch lines for the speed and convenience of vending machines beginning this fall...

NAMA Reschedules Big Apple Stop On Gratitude Tour For Friday, Sept. 16.
Nick Montano
A bad weather forecast for New York City has prompted the National Automatic Merchandising Association to postpone its Gratitude Tour exhibit one day at South Street Seaport...

NY Gov Signs Reverse Vending Machine Law; Vending Is Exempt
Emily Jed
Gov. Andrew Cuomo has authorized a bill requiring mandatory acceptance of empty beverage containers through reverse vending machines...

OpenVDI: Cantaloupe Raises Bar On Lower Wireless Pricing
Emily Jed
New Cantaloupe wireless allows operators to transmit real-time DEX data into vending management software. The manufacturer says OpenVDI is the most cost effective solution of its kind...

Operator Perspectives: No Vendor Is Too Small To DEX, Smith Vending’s Nester Asserts
Emily Jed
The operator from Clarinda, IA, invested DEX automated data capture three years ago, and says his experience demonstrates that small vendors can reap sizable rewards by taking the leap...

Pennsylvania's CRH Catering Wins Virginia Highway Vending Contract
Emily Jed
A full-line vending company from Connellsville, PA, has been awarded the vending contract at Virginia highway rest areas. Deal is reportedly worth $2 million for the state...

PepsiCo Concludes Wimm-Bill Dann Buy
by Staff Reporter
PepsiCo Inc. said it completed the acquisition of Wimm-Bill-Dann Foods OJSC, Russia's leading branded food and beverage company…

PepsiCo Shuffles Senior Leadership In Effort To Get Back Lost Sales
Emily Jed
Key executive shifts at the PepsiCo, including Albert Carey as new head of the U.S. beverages unit, is part of a bid to revive Pepsi sales, which lag behind Coke in North America...

Private-Equity Firm Acquires Next Generation Vending
Emily Jed
Next Generation Vending and Food Service Inc., a leading regional vending company serving the Northeast, has been acquired by private-equity investment firm H.I.G. Capital LLC...

Sara Lee's N. American CEO Resigns Ahead Of Split; Bennink Becomes Coffee Chief
Emily Jed
C.J. Fraleigh, chief executive of Sara Lee's North American business, has resigned just months before he would have led half the company following its planned split...

USAT Adds Standalone Wireless Telemetry Option To JumpStart
Emily Jed
USA Technologies makes its program more flexible by allowing customers to acquire USAT products for cashless payments, telemetry, or both...

USAT Analysis Suggests Cashless Vending Consumers Spend More Per Transaction
Emily Jed
Consumers spend one-third more on average when making a cashless purchase, according to a July sales analysis of 10,000 vending machines from USA Technologies...

VendTek Shows Off New Headquarters And Latest Vending Machines At Grand Opening
Emily Jed
VendTek Wholesale Equipment's grand opening attracts more than 100 vending industry members who toured its new state-of-the-art 15,000-sq.ft. sales and service center in Wixom, MI...

Vistar Acquires Vend Service
Emily Jed
The national vend product distribution company has acquired Vend Service Inc., a distributor with locations in Rome, GA, and Ocala, FL...

Vistar New England Returns To Foxwoods For Sept. 16 Trade Show
Emily Jed
Vistar New England's 2011 fall trade show will put the spotlight on goods and services offered by some 80 manufacturers, brokers and distributors...

Wal-Mart Nixes Pennsylvania Wine Vending Deal
Emily Jed
Retail giant cites "mechanical concerns" as the reason for its plan to pull out of a deal to install 23 state-controlled wine vending machines...

Micromarkets
Avanti Debuts 'Smart-N-Go' Branded Micromarkets
Emily Jed
The new brand is now available on the company's self-checkout kiosks, point-of-sale signage and marketing materials...

Music and Games Features
AAMA Elects John Margold Chairman
Nick Montano
The American Amusement Machine Association installed John Margold as chairman during its annual membership and board meetings this week in Lincolnshire, IL. He succeeds David Cohen...

Accurate's Spadafora Wins Patent For Bonus Credit Award Module
Tim Sanford
Michael Spadafora of Accurate Amusements and Vending Co. won a patent for a bonus credit system he developed for machines actuated by inserting money...

Alabama Mayor Defends E-Bingo In Face Of Police Raid
Marcus Webb
Midfield, AL, Mayor Gary Richardson defends legality of the electronic bingo games. He says they meet the state Supreme Court's definition of bingo...

AMI Adds 4 Smart Skins To Expand Rowe NGX Jukebox Decor Options
Tim Sanford
AMI Entertainment Network has introduced four more Smart Skin options for its NGX digital downloading jukebox. Smart Skins are modular frames that...

Antique Novelty Could Be Worth $10M
Marcus Webb
The Gypsy (Mills Novelty Co., 1906) is owned by the Montana State and resides in a public museum there. David Copperfield reportedly makes $2 million bid for the coin-op fortuneteller...

Australia's AMD Opens Pinball Office To Showcase Stern Equipment
Nick Montano
Amusement Machine Distributors opens specialized office at its New South Wales headquarters to meet demand for "worldwide resurgence" in flipper games...

Best Buy Begins Selling Pinball Machines
Nick Montano
Stern Pinball said that its flipper games are now available through Best Buy Co.'s website, a leading retailer of consumer electronics...

Bill Kunkel, Legendary Videogame Reporter, Dies At 61
Marcus Webb
Bill Kunkel, aka "The Game Doctor," cofounder and executive editor of Electronic Games Magazine, died on Sept. 4. The videogame journalist was 61...

Cleveland Coin Inventory Sold At Public Auction
Marcus Webb
Following the purchase of Cleveland Coin Machine Exchange this summer, the new owners staged a public auction of more than 350 machines...

Coast To Coast Names China Star Games Distributor Of Friction Viddie
Nick Montano
New Jersey's Coast to Coast Entertainment has awarded exclusive distribution rights to its Friction videogame shooter in Asia, South America, Russia and Poland...

Coin Tech Names OneSource Amusements Master Distributor For U.S.
Nick Montano
Coin Tech's debit card game system is finding wider acceptance by FECs around the world. The Argentinian company says Texas-based OneSource possesses the needed creativity to grow the market...

Dan David, A Pioneer In Automatic Photo Machines, Dies
Nick Montano
Dan David The businessman and philanthropist, who made his fortune in the photobooth business, died on Sept. 5. Dan David, a longtime Photo-Me board member, was 82...

Dave & Buster's Q2 Sales Rise 1.9%
Marcus Webb
The restaurant and amusement chain said comparable store sales rose 1.9% for its second quarter ended July 31. Amusement revenues were up 2.2%. Food and beverage dipped 1%.

EAG Expo's 2012 Stand Bookings Are Swift; BALPPA Endorses Show
by Staff Reporter
Exhibit space registration for the 3rd European Amusement and Gaming International Expo in late January is progressing at a swift pace, according to the show's planners...

Fantasy Entertainment Becomes Innovative FOTO
Nick Montano
Foto Fantasy Inc., a photobooth operator dba Fantasy Entertainment, announced that its board of directors approved a name change to Innovative FOTO, effective Sept. 6...

Florida Operator Who Won 2010 Court Battle Girds For Round 2
Marcus Webb
A lawsuit filed by Megan Crisante of Palm Harbor (FL) sweepstakes game café claims her constitutional rights were violated when law enforcement raided her establishment...

Georgia Gov., FL Take Aim At Sweepstakes Videogames
Marcus Webb
Political and law enforcement leaders held a joint press conference on Aug. 16 to announce a statewide crackdown on sweepstakes videogames...

ICE And Play Mechanix Debut 'Deal Or No Deal' Redemption Game Update
Nick Montano
The new Deal or No Deal Mega system is available as an option for new cabinets and as an enhancement kit for existing games...

Ill. Video Gaming Start Could Be 2 Years Away, Says Industry Executive
Marcus Webb
IT executive said licensed manufacturers are being told that the launch of the Illinois video lottery market could be as soon as six months and as long as two years...

Incredible Technologies Prepares Handbook Of Best Promotional Practices For Golden Tee
Nick Montano
The maker of Golden Tee Golf has published a handbook describing how to conduct contests and promotions on its venerable coin-op videogame...

Jersey Shore Sees OK Season, Despite Hurricane At End
Hank Schlesinger
The summer of 2011 on the Jersey Shore could have been much worse, under the circumstances. Arcade operators tell VT that business appears to have stabilized, even as the economy continues to weaken...

LAI Debuts Prize Capsule Variant Of Mega Stacker Redemption Game
Nick Montano
A prize capsule dispensing implementation of the popular arcade game is designed for locations without ticket redemption facilities...

Mobile Arcade Trailer Preserves Classic Coin-Op Fun
Marcus Webb
Stephanie and Jim Dickinson have put a new twist on the games rental business with their Rockin Roller Mobile Arcade...

National Pinball Museum To Reopen In Baltimore
Marcus Webb
Pinball museum curator David Silverman said he has found a new location to house his classic flipper game exhibit...

Nebraska High Court To Rule On Gray-Area Videogame
Marcus Webb
The state Supreme Court will hear arguments this week on the legality of Bankshot, a risk-reward tic-tac-toe style videogame...

Payback: 500 Michigan Bars Ban Politicians
Marcus Webb
A coalition of bar owners, called Protect Private Property Rights in Michigan, is banning state lawmakers from member taverns to protest the statewide smoking ban...

S. Dakota VLT Operators Blame Smoking Ban For 17% To 35% Revenue Drop
Marcus Webb
Video lottery operators will ask the state Legislature to modify VLT regulations to help the industry recover from a significant earnings drop this year...

Smart Offers Economical HiTi Printer For Hollywood Photobooth
Tim Sanford
Smart Industries said it is offering a new printer for its Hollywood photobooth line. HiTi printers replace Sony devices...

Smiles Entertainment Center Closes In Milford, CT
by Staff Reporter
Amusement Consultants closed its Smiles location in Milford, CT, in mid-August. The FEC was a part of the local community for 25 years...

Teaser Video Offers Sneak Peek At Upcoming Transformers Pinball
by Nick Montano Montano and Marcus Webb
A video teasing Stern Pinball Inc.'s upcoming game created excitement among pin fans last month. The 1:40-minute spot was released by Stern on YouTube on Aug. 19...

U.S. Justice Dept. To Retry Seven Alabama Bingo Defendants
Marcus Webb
Milton McGregor and six co-defendants will head back to court on Oct. 3 for opening maneuvers in retrials on charges that they participated in a 2010 bribery scheme to legalize electronic bingo...

Under New Copyright Law, Jukebox Music Providers May Do More Negotiating Directly With Artists
Marcus Webb
A provision in U.S. copyright law that goes into effect next year may give some artists control of their original master recordings in a gradual transfer of ownership from the labels...

Videogame Manufacturers Benefit From Big Tax Breaks
Marcus Webb
Parts of today's videogame industry benefit from multiple special deductions, deferred revenue options, write-offs and credits intended for other industries in other decades...

Virginia Beach Council Opposes Plan For Video Poker
Marcus Webb
The city council decided to take no action on July's request from the Virginia Beach Hotel-Motel Association to lobby for video poker...

VLT, Video Poker And Sweeps Games: Early Sept. News Roundup
Marcus Webb
The risk-reward videogame market remains a focus of regulatory and law enforcement activity across the South and in some Midwestern states...

What Recession? PrimeTime Finds Opportunity At Home And Abroad
Marcus Webb
Diversity is the secret of success in this business, according to David Goldfarb, founder and president of PrimeTime Amusements. The amusement entrepreneur reveals his formula for success...

Bulk Vending
Bulk Burglars Nabbed In Memphis
Hank Schlesinger
A pair of suspected burglars were apprehended last month by local law enforcement with a bulk vending machine in the back of their pickup truck...

Chewing Gum Seen To Improve Math Test Scores
Hank Schlesinger
Arriving just in time for the start of the new school year is a study from the Baylor College of Medicine that shows a link between higher test scores and gum chewing...

President Signs Product Safety Law Widening Regulatory Discretion
Hank Schlesinger
President Obama has signed a bill, HR 2715, which is designed to provide the Consumer Product Safety Commission with greater authority and discretion in enforcing consumer product safety laws...

Quinn Dodd Q&A: What Does CPSIA Reform Mean To Bulk Vending Operators And Suppliers?
Hank Schlesinger
VT's Hank Schlesinger caught up with Washington attorney and product safety expert Quinn Dodd to learn what the revised Consumer Product Safety Improvement Act means to vending operators and suppliers...

Suppliers In Bulk Vending Meet Challenge As New Product Safety Rules Take Effect
Hank Schlesinger
Product safety has become a crucial consideration for the toy segment of bulk vending. As a result, suppliers have already sharpened their focus on consumer safety...

Editorial: Vending
Editorial
Pass The Word
Tim Sanford
In vending, both the operator and the location have a real interest in satisfying customers and resolving problems. Too often, though, the people actually on the front line have not gotten the memo... by Tim Sanford

Editorial: Music and Games
Is It Time To Push The Envelope In Bulk Vending?
Hank Schlesinger
Pushing the envelope is a well-known aviation expression. It refers to testing the limitations of aircraft and flight. Who could blame businesspeople for adopting the phrase? There are even bulk vendors pushing the envelope... by Hank Schlesinger

Lemons And Lemonade
Marcus Webb
Discretionary spending accounts for 70% of America's economy -- and 100% of music and amusements. So when economists analyze consumer spending, their findings are extremely pertinent to the amusement trade... by Marcus Webb

Bulk Vending and Crane Products
A&A Unveils Bottle Cap Necklaces, Foam Balls With SpongeBob Imprints
by Staff Reporter


Allstar Launches Angry Birds Flat Items, Expands 1" Lines
by Staff Reporter


Brand's Sqwishland Luminaries For Bulk Vending


Coffee Service News
Bunn-O-Matic's Robinson Dies
Tim Sanford
Neal Robinson, who played a key role in expanding Bunn-O-Matic Corp.'s international business, died of cancer on Aug. 22. He was 62...

Green Mountain Sells Filterfresh To Aramark For $145M
Emily Jed
Green Mountain Coffee Roasters Inc. said it is selling its Filterfresh office coffee business to Aramark Refreshment Services in an all-cash deal worth $145 million...

Kraft Cuts Coffee Prices 6%
by Staff Reporter
The maker of Maxwell House and Yuban coffee brands is lowering its wholesale prices by about 6%, which could shave 20¢ off each pound of roast and ground coffees...

NAMA Releases Coffee Tea & Water Show Education Agenda
Emily Jed
Among the highlights are three interactive sales workshops by Jeb Blount, chief executive of SalesGravy.com and author of People Buy You. The NAMA office coffee meeting takes place Oct. 18-20 at Bally's resort in Las Vegas...

OCS Access Adds SEO To Its Web Development Repertoire
Emily Jed
The office coffee service industry's leading e-commerce solutions provider has added search-engine marketing to its development gamut...

Smartphone App Lets Compass Group Dining Customers Order Ahead
Emily Jed
Mobile ordering service was unveiled at Compass Group's BYOB burger retail concept at Connecticut's Quinnipiac University this school year...

Smucker Cuts Coffee Prices To Reflect Lower Green Costs
Emily Jed
J.M. Smucker Co. cut prices on its Folgers and Dunkin' Donuts coffees by 6%. It appears to be the first major coffee roaster to slash prices after a year of steady price hikes...

Starbucks K-Cups Launch In November
Emily Jed
The world's largest coffeehouse company said it will begin selling its products in K-Cup portion packs for Keurig brewers in November...

Technomic: Coffee, Tea Consumption On Upswing
Emily Jed
Coffee and tea are the top beverage choices for the majority of U.S. adult consumers, according to new market research...

Technomic: Office Breakfast, Dinner Catering On The Rise
Emily Jed
Offices have been catering in more breakfast and dinner meals despite a decline in lunch orders, according to a recent Technomic study...

Cover Stories


What's Next? Vending Technology Experts Survey Fast-Growing Toolbox
Tim Sanford
The continuing flow of innovation into the vending industry is sampled in a two-part business program during the National Automatic Merchandising Association's recent OneShow in Chicago. Dr. Michael Kasavana moderates...

Guest Columns
Passing The Word: Written Memos Clarify Communication And Avoid Confusion
by Len Rashkin
In real estate, the three most important things are location, location and location." In every other business, it's communication, communication, communication... by Len Rashkin

Tavern And FEC Customers Want To Have Their Cake And Eat It Too
by Kevin Williams
It's a funny thing about consumers. They increasingly refuse to respect the commercial boundaries that businesses and industries try to set up. So how will this influence the way tomorrow's street routes and FECs are operated? by Kevin Williams

The End Of Calm Markets? Renewed Price Volatility Requires Greater Operator Vigilance
by Kevin Daw
The economic, social and natural disasters befalling mankind at present have the makings of a Hollywood blockbuster. From earthquakes to hurricanes to the flailing of global markets, we are witnessing quite a smorgasbord of craziness this summer... by Kevin Daw

Hardware/Tools
Affordable GPS Black Boxes Improve Fleet Management
Hank Schlesinger


App Pinpoints Condom Venders
Hank Schlesinger
ICondom partners with MTV's Staying Alive foundation to provide the largest condom distribution map of its kind. Mobile app pinpoints nearest condom venders...

MobileDemand Unveils Rugged Downsized Tablet Computer For Route Applications
Hank Schlesinger


Videx Plans Cyberflex Flex System Door Launch At ASIS Show
Tim Sanford
Making its debut at on Sept. 19 is the Flex System Door and I/O Module, which extends the benefits of Videx's "key-centric" CyberLock concept to hardwired door control systems...

Meetings/Events
Betson Adds Pure Water Seminar At Northeast OCS-Vending Expo
Tim Sanford
Vertex's Dennis Roberts and Everpure's Jim Nelson are the latest presenters to join the upcoming Northeast Coffee Service and Vending Expo...

Indiana Vending Council Meets In Indianapolis Sept. 22-23
Emily Jed


NYSAVA Names Annual Golf Event In Herb Luckower's Honor
Emily Jed
The New York State Automatic Vending Association names annual golf outing after vend broker pioneer. First Herb Luckower Memorial Golf Outing will be held on Sept. 27...

Sept 14: Tri-State Plans John Boyle Golf Tourney And Dinner In Springhouse, PA
Emily Jed
The Tri-State Automatic Merchandising Council will hold its first annual John Boyle Memorial Scholarship Golf Tournament here at the Old York Country Club...

Names in the News
Benavides, A Former Cantaloupe Sales Exec, Joins USA Technologies


Crane Vet Joins Grindmaster-Cecilware As Engineering VP
Emily Jed


FEC Veteran Lou Cappetta Joins Betson Florida's Sales Organization
by Staff Reporter


Green Mountain Names Chief Accounting Officer
Emily Jed


Greenwald Joins Betson As OCS & Vending Business Development Manager
Emily Jed


LAI Games Appoints International And U.S. Sales Managers
by Staff Reporter


Stephen Price Becomes General Manager At LAI's Timezone Australia


Tomra Names Henriksen North American President, CEO
Tim Sanford


TouchTunes Names Cohn Sr. Sales VP; McAllister Transitions Into New Market Development Role
Nick Montano


TouchTunes Promotes Rivera To Innovation Chief And Schoenfeld To Senior VP
Tim Sanford


Small Business News
Keith Tantlinger Dies At 92; Transformed The World Of Transport
Hank Schlesinger


Upfront with the Publisher
Be Ready, Not Get Ready
Alicia Lavay
Looking right into the storm, I hoped for the best but planned for the worst. Getting back to business after a disaster depends on preparedness planning done today...by Alicia Lavay

Vending Machine Products
New Cold Drinks for Vending: Honest Tea makeover, TruMoo chocolate milk and V8 V-Fusion + Energy drinks
by Staff Reporter


Promotion In Motion's Juicefuls Offer Healthy Snack For Vending Machines


Twist Premium Flavored Water Is Now Available For Sale Through Vending Machines


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