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Vol. 53, No. 3, March 2013
| Coinstar Offers Investors $350M In Bonds
by Staff Reporter
The company that operates its namesake coin-counting machines and Redbox DVD movie rental kiosks is seeking to raise $350 million by selling six-year senior unsecured notes (bonds) to private investors. That's $50 million more than previously announced on March 4...
| | Consumer Advocate CSPI Petitions FDA To Limit Sugar In Drinks
Nick Montano
The Center for Science in the Public Interest filed a petition today with the FDA which sets forth what it says is scientific evidence that added sugars in drinks cause obesity and chronic illnesses. "Like a slow-acting but ruthlessly efficient bioweapon," is how CSPI's Michael Jacobson describes sugary drinks...
| | Debit Card Fees Drop, Usage Rises
Hank Schlesinger
Interchange fees received by covered issuers dropped by more than half from an average of 50¢ per transaction (1.29% of transaction value) to 24¢ per transaction (0.60% of transaction value), according to a report from the Fed...
| | DSP Acquires Dr Pepper/7-UP-West
Emily Jed
Dr Pepper Snapple Group Dr. Pepper/7-UP Bottling Co. of the West, based in Reno, NV. The acquisition includes rights to the Dr Pepper/7UP-West territory and ownership of its distribution operations in Reno, Chico, CA, and Boise, ID...
| | Health Movement Drives Surge: Fruit Is No. 1 Snacking Category
Emily Jed
Eye-opening new study by the NPD found that consumers with the "healthiest" lifestyles are the most frequent snackers. Another surprising finding is that fresh fruit is consumed more often than any sweet or salty snack food, making it the top snack choice of U.S. consumers...
| | Mondelez Posts Weaker-Than-Expected Q4 Results
Emily Jed
Net profit for the fourth quarter was $534 million, or 30¢ a share, down from $830 million, or 47¢ a share, a year earlier. Revenue fell 1.9% to $9.5 billion during the period...
| | Pennsylvania Police Charge Vending Vandal In Dozens Of Thefts
Emily Jed
Police in State College, PA, have charged a man in a string of 61 thefts from vending machines over the past year. He allegedly stole $2,715 by prying open machines at several hotels in the area and caused another $23,012 in damages....
| | PepsiCo Profit Climbs In Fourth Quarter
Emily Jed
The drink and snack giant's net income rose 17% in the fourth quarter, topping Wall Street estimates and suggesting that it's delivering on its turnaround plan. Earnings totaled $1.66 billion, or $1.06 a share...
| | Seattle Adopts Healthy Vending Legislation
Emily Jed
The Seattle City Council unanimously approved new rules requiring all vending machines operated on city property to be merchandised with at least 50% "healthier" and "healthiest" food and beverage selections...
| | Smartphone App Connects Customers With Vending Operators
Emily Jed
VendCentral's MR1 (or Mobile Request 1) allows vending patrons to have a direct link to the vending company from any smartphone to request refunds and new products, report machine malfunctions and provide feedback...
| | Stronger Sales Boost Hershey's Q4 Profit
Emily Jed
The chocolate giant saw net income rise 5.5% in the 2012 fourth quarter, as sales of its Kit Kats and Reese's boosted revenue. The company said it gained market share across all categories...
| | Washington Police Believe Vending Bandits Have Inside Expertise
Emily Jed
Cameras in Lakewood, WA, recorded vending thieves in the act. Leader of crew might have been involved in industry, investigators say, based on his ability to open and relock machine doors, and his knowledge of where to access the money and speed at doing so...
| | 'The Art of Video Games' Opens At MoMA
Hank Schlesinger
New York City's Museum of Modern Art unveils its newly acquired video game collection, helping to feed a growing nostalgia for classic games and the classic coin machine arcades that once housed them...
| | Adrenaline Launches Black Out Merchandiser, Licenses Lane Splitter
Hank Schlesinger
New from Adrenaline Amusements is a skill-based videogame merchandiser with a novel user interface. Its transparent touch LCD allows users to view prize offerings through the play screen in attract mode, and then changes to an opaque multitouch playfield for play...
| | Alouette Amusement's Phyllis O'Reilly Dies At 77
Nick Montano
Félicitas (Phyllis) O'Reilly of Alouette Amusement Canada Inc. was born in Hamburg, Germany, and in 1954 at age 18 immigrated to Montreal, where she soon met her husband and business partner Gerry O'Reilly...
| | Newtown Dads Open The Sandy Hook Arcade Center
Source: Sandy Hook Arcade Center | Released Feb. 14, 2013
Andrew Clure and Scott Cicciari -- operators of free-play arcade -- hope to strengthen the Newtown, CT, community by bringing families together. Grand opening is Saturday, Feb. 16...
| | Q&A | Andy Shaffer, AMOA President
Marcus Webb
On March 22, at the close of Amusement Expo in Las Vegas, Andy Shaffer returns to normal operator life in Columbus, OH, after completing his one-year term as president of the Amusement and Music Operators Association. John Pascaretti of Warren, MI-based Pascaretti Enterprises, an equipment distributorship, will move into the trade association's top elected post...
| | Raw Thrills Renews Agreement For MEI Validators
Nick Montano
MEI Inc. reports that Raw Thrills has extend its multiyear agreement under which the arcade videogame developer will specify MEI as its preferred payment systems provider. Their agreement was renewed for three years...
| | Experts Warn Of Looming Mall Closings
Hank Schlesinger
Closure risks could spell bad news for some vending operators, particularly those in the bulk segment, who are reliant on mall locations...
| | Ford Gum & Machine Celebrates 100 Years Of Innovation In Bulk Vending
Hank Schlesinger
While it is rare to find a company with that kind of longevity, it's even more uncommon to find one that has achieved the level of consistent innovation exhibited by Ford Gum. Its story has been punctuated by remarkable vending industry milestones that extend from its start to the present day. One-hundred years ago, Ford S. Mason, a roofing salesman from upstate New York, traveled to Manhattan to attend a conference at the newly constructed Flatiron Building. In the Big Apple, Mason first encounters bulk vending machines...
| | Two Decades In: Licensed Merchandise Continues To Reward And Challenge Suppliers And Operators
Hank Schlesinger
Licensing has been an important product segment in bulk vending for 20 years now. Over the past two decades, not only has this content strategy propelled the gumball and sticker machine businesses into the pop culture mainstream, it has also made vending operators a good deal of money. New challenges and greater rewards are now in store for suppliers and operators...
| |  | Role Models
Tim Sanford
The vending industry has demonstrated remarkable resilience and flexibility throughout its history, attributable almost entirely to its ability to engage the attention of remarkable individuals. Recent news items about two of them illustrate this point: the retirement of James Clark and the death of David Satel... by Tim Sanford
| | | Designing Bulk Vending Routes For Greater Efficiency
Hank Schlesinger
Many operators who are fastidious in most areas of their businesses, from machine maintenance to location relations, often fail to review the most basic elements of how their route drivers get from points A to points B, and beyond... by Hank Schlesinger
| | | Seven Strategies For Sales Success
Marcus Webb
Every organization involved in music and games is a sales company -- or should be. Operators sell to locations. Distributors sell to operators. Manufacturers effectively sell to both. Associations sell to everybody. Based on my own experiences and in-person observations of world-class sales professionals in various industries, here are seven strategies for more successful sales... by Marcus Webb
| | Green Mountain Adds Lipton Tea K-Cups, Vue Packs
Emily Jed
Lipton K-Cup and Vue packs will roll out in the U.S. and Canada beginning this summer. They will join Keurig's existing lineup of tea brands, which include Celestial Seasonings, Bigelow, Twinings and Tazo...
| | Kraft Cuts U.S. Coffee Prices 6%
Nick Montano
Kraft Foods Group Inc. on Feb. 22 cut prices of its Maxwell House and Yuban coffees by around 6%. The move follows a price reduction by rival J.M. Smucker Co....
| | Smucker Lowers Coffee Prices Another 6%
Emily Jed
The J.M. Smucker Co. has cut the list price for its packaged Folgers and Dunkin' Donuts coffees by 6% on average to adjust for sustained declines in green coffee costs...
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|  | Better For All: Vending Industry Steps Up To Address Public Dietary Concerns
Emily Jed
As belief in the health and wellness dimension of dietary choices becomes more widespread, many operators are taking their healthy vending programs to the next level by expanding the better-for-you range of products in their machines, and finding ways to make sure that their customers have the information they need to choose the items that conform to their preferences. High-profile public health initiatives like Michelle Obama's "Let's Move" campaign are increasing public awareness of nutrition and fitness. And the resulting laws and regulations, springing up at every level to modify the way America eats, have made "healthy vending" a merchandising and marketing approach that has become essential for every operation...
| | Greatly Improved Decaf Is Tool For Upping Daily Consumption
by Kevin Daw
My main job at Heritage Coffee is coffee buyer and cupper. Once while tasting a line of decaf offerings I realized that the quality of decaf coffees, in particular methylene chloride processed, had really improved... by Kevin Daw
| | Win Reception's Attention, And Win The Cold-Call War
by Len Rashkin
Those of you who have been reading my articles over the past 20 years are familiar with my belief that in order to be effective in sales, you have to be different from your competition... by Len Rashkin
| | | Holding Out For A Hero
Alicia Lavay
Any operation that contracts with a location is in effect hired to do a specified job. Actually doing that job and seeing it through to the end with a strong work ethic is the reason it is in business... by Alicia Lavay
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