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Articles
Vol. 52, No. 11, November 2012

Vending Features
Report: High Schools Don't Make The Grade For 'Healthy' Snacks
Emily Jed
A study titled "Out of Balance: A Look at Snack Foods in Secondary Schools across the States" claims there is a wide state-to-state variability in the types of snack foods and beverages available in secondary schools...

ACE Honors Vendors, Suppliers, Exhibitors And Chairmen
Tim Sanford
Mike Frye, Alvin Huffman Rick Matthews are big winners at this year's Atlantic Coast Exposition. Canteen's Wayne Seagraves receives the ACE Chairman's Award...

Apriva Processes $2B In Wireless Transactions During 2012 Third Quarter
Nick Montano
Apriva said that its point-of-sale gateway processed transactions worth $2 billion in the third quarter of 2012...

AVT Campaign Touts Benefits Of Automated Retailing To U.S. Economy
Emily Jed
Ads will emphasize that automated retailing benefits individuals by providing them with a relatively low-cost way to start their own business, and with little overhead...

Beverage Giants Will Post Calorie Counts On Vending Machines
Emily Jed
Coca-Cola, Dr Pepper Snapple Group and PepsiCo will begin displaying calorie counts on vending machines as part of a new disclosure program. The Calories Count Vending Program will...

CAVC Urges Operators To Oppose California's GMO Labeling Initiative
Tim Sanford
California Automatic Vendors Council president Larry Atnip is urging CAVC members to vote against a proposal to require that all food items made with any "genetically engineered" ingredient be labeled...

Coca-Cola Q3 Net Income Rises 3.9% On Lower Costs And Higher Case Volume
by Staff Reporter
The world's largest beverage company reported a profit of $2.31 billion, or 50¢ a share, up from $2.22 billion, or 4¢, a year earlier. Revenue increased to $12.34 billion...

Coinstar Q3 Profits Hit By Lower-Than-Expected Redbox Demand
Emily Jed
The vending innovator's third-quarter profit fell 1%, as fewer new DVD releases and competition for viewers from the summer Olympics slowed demand for movie rentals from its Redbox kiosks...

Condom Vending Machines Are Vandalized As India Pushes Ahead With STD Prevention Program
Hank Schlesinger
Vending machine operators in India are learning about the downside of the coin-op business the hard way...

Crane Co.'s Merchandising Segment Sales Drop 6% In 2012 Third Quarter
Nick Montano
The 6% decline reflected lower sales of vending machines and, to a lesser extent, payment systems, the manufacturer said...

Dynamic Vending Buys Aramark's Vending Service In St. Louis
Tim Sanford
Dynamic founder Josh Koritz says the acquisition is especially valuable because the majority of Aramark's locations were easy to add to his company's dynamically scheduled routes...

Fastcorp: Factory Extends Robotic Concept To Non-Frozen Applications, Readies Touchscreen Display For Versatile Evolution Machines
Emily Jed
Fastcorp is shaking things up with its robotic Evolution machines that, until recently, have been confined to frozen vending. New technologies and product categories expand vending capabilities, and might create some novel business opportunities...

FDA: Monster Energy Drinks Cited In Death Reports
by Staff Reporter
Monster Beverage Corp.'s energy drinks have been cited in the deaths of five people in the past year, according to FDA incident reports...

Hostess Brands Files Reorganization Plan With NY Bankruptcy Court
Tim Sanford
A disclosure statement includes information regarding labor agreements, the treatment of claims and interests, the company's business plan...

Industry Groups Sue New York Over Sugary Drink Ban
Emily Jed
Soda makers and sellers filed a lawsuit with the New York State Supreme Court seeking to block Bloomberg's ban on large-size sugary drinks. The suit asks the court to strike down the law before it can take effect next March...

InOne Technology Rolls Out Next-Generation Controller Board Kits
Tim Sanford
New boards upgrade existing equipment for compatibility with today's revenue-enhancing technologies. They feature DIP switches that allow easy setup when a board is moved from one model to another...

Isis Launches Mobile Wallet In Austin And Salt Lake City
Emily Jed
Consumers in those markets can purchase a smartphone at AT&T, Verizon Wireless or T-Mobile stores equipped with NFC technology and a SIM card containing the Isis "secure element" to protect credit card information...

Kaiser Permanente Pacts With PHA To Adjust Food, Beverage Menus
Tim Sanford
Managed healthcare consortium makes pledge to Partnership for a Healthier America to implement four-year program to change the mix of food and beverages available at its hospitals...

Minnesota Taskforce Backs Off On Vending Sales Tax Hike
Emily Jed
A healthcare reform taskforce formed by Minnesota Gov. Mark Dayton removed a proposed vending sales tax increase from its final recommendations...

Mondelez Partners With Startups To Boost Mobile Brand Presence
Emily Jed
Mondelez is looking for fresh ideas from tech startups and will boost its mobile marketing budget for big snack and candy brands like Oreo, Trident and Ritz...

NAMA Hails Success Of Inaugural Public Policy Conference In Washington
Tim Sanford
The National Automatic Merchandising Association's board of directors wraps up association's first-ever Public Policy Conference, a two-day event highlighted by high-level meetings...

NAMA's Capital Campaign Reaches $3 Million Mark
Nick Montano
The National Automatic Merchandising Association said it has secured $3 million in financial commitments for its Positioning for Growth capital campaign...

Nestlé: North America Fuels Bottled Water Sales Growth
Nick Montano
The world's largest food company reported nine-month sales of 5.6 billion Swiss francs ($6.07 billion) for its bottled water products. That represents 5.8% organic growth...

New Trade Show Focuses On Healthy Drinks: June 2013
Emily Jed
The exposition will be held June 7-9, 2013, at the Las Vegas Convention Center and will be collocated with the 11th annual World Tea Expo...

New York Vending Association Raises $49K In Final Push For Sales Tax Exemption
Emily Jed
Vending industry members turned out in record numbers for the New York State Automatic Vending Association's second annual Herb Luckower golf tournament and dinner. NYSAVA raised an unprecedented $49,000 to help in lobbying efforts to secure Gov. Andrew Cuomo's signature on its sales tax exemption bill. NAMA chief Carla Balakgie keynoted...

NJ Congressman Holt Tours Promotion In Motion Factory
Emily Jed
U.S. Rep. Rush Holt gets a behind-the-scenes look at the candy-making processes for several brands that are prominent in vending...

PepsiCo Pilots Second-Generation Interactive Vending Machine
Emily Jed
Pepsi Interactive Vending Machine, vending PepsiCo is piloting its Pepsi Interactive Vending Machine in five malls across the country. The vender equipped with a touchscreen front is the next generation of its social vending prototype launched last year...

PepsiCo's Third-Quarter Profit Falls, Market Share Climbs
by Staff Reporter
The No. 2 soft drink maker reported that its net income dipped 4.9% in the third quarter, citing higher costs, bigger ad spending and unfavorable currency translations...

Sprint Nextel Cites VendScreen As Example Of M2M Application Surge
Tim Sanford
Sprint Nextel Corp. reports that machine-to-machine technology represents a tremendous opportunity for wireless network providers. Portland, OR's VendScreen is one of many company's using Sprint...

Vending Industry's Gratitude Event Plans Stop At Tulane University: Nov. 13
Tim Sanford
The National Automatic Merchandising Association will demonstrate the latest vending and office refreshments technology the day before the formal opening of its upcoming Coffee, Tea & Water conference in New Orleans...

Walmart Expands Mini Melts Vending Kiosk Pilot To 12 States
Emily Jed
The test of Mini Melts-branded Evolution venders, made by Danbury, CT-based Fastcorp, began in February in 20 stores in Connecticut and Pennsylvania...

Woman Charged With Felony For Torching Vending Machine After Losing Money
Emily Jed
Surveillance video shows woman from North Carolina lighting a piece of newspaper and sticking it in beverage vending machine at a Piggly Wiggly grocery store...

Micromarkets
Microtronic US Debuts 'Mini' Micromarket
Emily Jed
The low-profile self-checkout system is designed to meet the needs of smaller locations, and with a smaller price tag than most conventional micromarket models...

Music and Games Features
AMI Prize Farm Update Adds 2 New Games
by Staff Reporter
New in the trivia category is Whack a Wabbit. Joining Prize Farm's Instant Tournament family is Darts Premium, a game based on 501...

AMOA Elects Michigan Distributor John Pascaretti 2013-14 President
Marcus Webb
Pascaretti will take the reins of the Amusement and Music Operators Association at the conclusion Amusement Expo in March. He will succeed Andy Shaffer...

AMOA Honors Newly Retired Showman Bill Glasgow
Marcus Webb
The Amusement and Music Operators Association's Andy Shaffer and Jack Kelleher present award to the celebrated trade show producer...

AMOA President Sees Industry Renewal In Progress
Marcus Webb
Seven months into his one-year term as president of the Amusement and Music Operators Association, Andy Shaffer said he has good reason to believe the music and games industry is enjoying a perceptible renewal. He believes that several years of route consolidation may be tapering off. He asserts that operators are finding ways to offset losses resulting from smoking bans...

Amusement Expo Shortens Third Day
Marcus Webb
The nation's largest coin-op music, games and bulk vending trade show will shorten exhibit hours on March 22 with a 9 a.m. to 1 p.m. run...

AmusementSmart: Operator And Software Developer Team Up On Route Management Suite
Hank Schlesinger
Veteran operators may remember a time when route accounting could be done on a napkin. More recent arrivals probably have used off-the-shelf software. For better or worse, those days are gone. Enter AmusementSmart...

Apple Industries Debuts Online Advisor For Photobooth Audit Emails
Tim Sanford
Audit Report Emails sent to the operator by a wireless-enabled photobooth allows him to take control of service schedules, realize increases in efficiency of inventorying and reordering consumables, and track money with unprecedented precision and ease...

Arcade-Inspired 'Wreck-It Ralph' Opens This Weekend
Marcus Webb
New motion picture from Walt Disney Animation Studios spotlights a variety of historical (real) 1980s-era videogame characters from Nintendo, Sega, Sony and Namco, among other game developers...

Bold Cabinet Colors And Winner-Every-Time Play Expand Key Master Options
Nick Montano
New cabinet colors create visual distinctions between games operating alongside each other, and an upgrade for winner-every-time play allows small prizes in capsules to be dispensed from any Key Master...

DNA Concludes First U.S. Conference, Launches International Association
Marcus Webb
The Digital Out-of-Home Interactive Entertainment Network Association, DNA for short, staged its first U.S. conference on Oct. 2-3. About 70 experts took part in the symposium that DNA hails a success...

Entertainment Experts Purchases Colorado Operating Company; Steps Up Route Acquisitions Program
Nick Montano
The multistate amusement machine service provider said it has acquired the assets of Skill Game Enterprises Inc. The acquisition will expand the company's presence in Colorado Springs and southern Colorado...

Faulty Jukebox Linked To Bar Fire
Marcus Webb
An electrical malfunction in a wall-mounted jukebox (model and maker unknown) was identified as the cause of a fire at O'Leary's Grille in Hampton, NH...

Hesch Program Raises $13,800 With Early Bird Drawing
Marcus Webb
AMOA's Wayne E. Hesch Scholarship program raised $13,800 through raffle ticket sales by the time the organization named two early winners on Sept. 24...

ICE Rides Hot Pop-Culture Trend With New Redemption Games Inspired By Mobile Games
Hank Schlesinger
Consumers' enthusiasm for downloading games to their smartphones and tablets shows no sign of diminishing. Games now ingrained in popular culture are finding applications in coin-op amusements...

Illinois Approves New Product By Video Gaming Technologies For VLT Market
Marcus Webb
Video Gaming Technologies Inc. said it will begin installing its VEGA$ Jackpot$ product line in assorted locations across Illinois, now that the machine been approved...

Incredible Technologies Begins Move On Friday; Servers Move On Monday, Oct. 22, And Will Be Offline For Short Period
Nick Montano
The maker of Golden Tee Golf and other coin-op videogames moves this week into a new corporate and manufacturing facility in Vernon Hills, IL. New space doubles IT's development and manufacturing capacity...

IT Offers PowerPutt Live Kits
by Staff Reporter
Incredible Technologies' mini-golf simulator is now available in both the dedicated Showpiece cabinet and as a conversion kit...

LAI Games Improves Speed Of Light
by Staff Reporter
Manufacturer makes three engineering improvements to popular multiplayer interactive arcade game...

Lynnwood, WA, Anti-Gambling Ordinance Restricts Redemption, Too
Marcus Webb
Facing complaints from parents that a 1970s anti-gambling ordinance is choking the redemption fun at a Chuck E. Cheese's, city council members try to modify the regulation with an amusement exemption...

Michigan Appeals Court Dismisses Constitutional Challenge To Smoking Ban
Marcus Webb
The state Court of Appeals dismissed a lawsuit filed against Michigan's 2010 statewide smoking ban by Boyd Cottrell, owner of a tavern in Warren...

Namco America Readies Three New Arcade Games
Nick Montano
The pachinko-like Ball Spectacular is the latest Namco game for the ticket-redemption category. Also new are Deadstorm Pirates Mini and Funky Gators...

New Jersey Schoolgirl Improvises Sidewalk-Based Internet Café
Marcus Webb
The operating spirit is alive and well. Eleven-year-old Lucy Walkowiak opens pop-up Internet café to help neighbors in storm-battered Hoboken, NJ...

NJ Amusement Association Assesses Jersey Shore Storm Damage, Begins Recovery Planning
Hank Schlesinger
The extraordinary pictures of destroyed boardwalks, piers and amusement centers broadcast on the evening news only tell part of the story. "Right now we're still trying to assess all damage and losses," said Lary Zucker, general counsel for the New Jersey Amusement Association...

North Carolina Supreme Court Will Hear Sweepstakes Videogame Case On Oct. 17
by Staff Reporter
The constitutionality of a 2010 law banning sweepstakes videogames will be put to the test this week as the North Carolina Supreme Court hears arguments in two related cases...

Operators Mount Legal Challenges To Sweepstakes Videogame Bans In Maryland, South Carolina
by Staff Reporter
Operators of sweepstakes videogames in two Eastern Seaboard states have filed lawsuits designed to block government prohibition of their equipment...

Pennsylvania: IRS And Troopers Raid 197 Locations, Seize 400 Video Pokers
Marcus Webb
Nearly 125 Bureau of Liquor Control Enforcement officers joined an unspecified number of state troopers and Internal Revenue Service agents in the raids...

PrimeTime Amusements Enhances Website
by Staff Reporter
Primetime.com currently offers more than 200 videos demonstrating new simulators and other arcade games, hosted by YouTube and providing information about them in English and Spanish...

Pro NFLers Compete On LAI Speed Of Light For Reliant Energy Charity
Tim Sanford
Connor Barwin and Shaun Cody of the Houston Texans compete in a Speed of Light doubles match at a local Dave & Buster's...

Shaffer Services Promotes Andy Shaffer To President
Nick Montano
Andy Shaffer has advanced to the presidency of Columbus, OH-based Shaffer Services. He has held a variety of posts with the family-owned business since 1990...

South Carolina Sweeps Operators File Two More Lawsuits
by Staff Reporter
The suits charge that law enforcement violated the operators' rights by seizing machines that a local judge had previously declared legal...

Superstorm Hits Vending And Amusements Hard; The Jersey Shore's Arcades And Boardwalks Are Lost
by Nick Montano and Hank Schlesinger
Sandy has delivered a blow that will keep many businesses in the Northeast down for weeks, and will likely have a longer-lasting impact on the overall U.S economy. Cutting a wide swath affecting an estimated 20% of the U.S. population, Sandy impacted a possible larger percentage of vending and office coffee service operations serving business and industry, and coin machine routes providing music and games to public venues. Vending, OCS and coin-op industry revenue losses will be in the millions this week alone, and tens of millions in the months to come...

Timezone Funtasia Wins Award As Australian Tourist Attraction
Tim Sanford
The Surfers Paradise Timezone store occupies some 54,000 square feet of floorspace, making it the largest indoor FEC in Australia and the biggest Timezone facility in the world...

Wedges/Ledges Says Its 1-Shot Is World's Smallest Skill Crane
Hank Schlesinger
Sometimes big ideas come in small packages. Coin-op innovator Wedges/Ledges' new compact skill crane, called 1 Shot, is one big idea that only needs a 12" footprint...

Wizard Of Oz Pinball Goes To NY Comic Con
Nick Montano
Jersey Jack Pinball has taken its new The Wizard of Oz flipper games on the road to gauge player reaction to final preproduction design...

Bulk Vending
10 Indicted In Bulk Vending Biz-Op Scam
Emily Jed
Indictment alleges that during telemarketing calls, managers, sales reps and operators of locating companies associated with Multivend LLC (dba Vendstar) misrepresented the profits customers would make and the locations they would receive for bulk candy vending machines...

Giant Bulk Machine Vends Cupcakes In Capsules At Tony Manhattan Parties
Hank Schlesinger
Baked By Melissa, a gourmet cupcake company, rents large-globed bulk machines that vend bite-size cupcakes placed in capsules for all kinds of events...

Editorial: Vending
Editorial
Old Times There Are Not Forgotten
Tim Sanford
The opening decade of the new millennium was not kind to trade shows, which seem to have attained their greatest popularity between the mid-1980s and '90s. We continue to believe that these periodic gatherings play a unique role in broadcasting new ideas, sharing information and showcasing the latest products and services... by Tim Sanford

Editorial: Music and Games
From L.A. To Orlando
Marcus Webb
Let me tell you a true story about the birth of a successful new product in another industry. This story has lessons for every thoughtful businessperson -- not about how to create new products, but about how to see things in a different light... by Marcus Webb

New Retail Models Could Hold Hidden Profit For Operators
Hank Schlesinger
Putting aside all of the bad news we've endured over the past three or four years about failings of long-established store chains, it's not difficult to find so-called "trend" stories that feature retailing innovations. Competition is tough, and small locations are looking for an edge... by Hank Schlesinger

Bulk Vending and Crane Products
Spotlight, November 2012: What's new for Bulk Vending, Cranes, Amusement Merchandisers and Redemption Counters


Coffee Service News
Compass's Morrison Takes Healthcare Wellness Platform Nationwide
Emily Jed
A unit of Charlotte, NC-based Compass Group, Morrison serves about 550 hospitals and integrated healthcare facilities across the country. Officials said the initiative will impact up to 300 million hospital meals annually...

Esio And Kraft Pact To Offer Maxwell House Coffee For Beverage System
Tim Sanford
Maxwell House Simple Roasts, a line of coffees specially created for the Esio beverage system, includes hazelnut and vanilla flavored coffees...

Green Mountain Adds Costco's Kirkland-Brand K-Cups
Emily Jed
The Vermont roaster has developed two blends exclusively for Costco with 100% Arabica coffees...

Industry Veteran Chris Hopkins Joins Marley Coffee As National Accounts SVP
Emily Jed
TAGS: office coffee service, vending, OCS supplies, Marley Coffee, Chris Hopkins, coffee roaster,

Kraft Readies Keurig-Compatible Maxwell House And Gevalia Portion Packs
Emily Jed
Kraft Foods Group Inc. plans to sell Maxwell House and Gevalia portion packs that are compatible with Green Mountain Coffee Roasters' Keurig single-serve brewers...

Lawsuit Alleges Nestlé Bottled Water Is Phony
by Staff Reporter
A putative class action lawsuit claims that Nestlé Waters North America Inc. has been selling bottles of municipal tap water and falsely marketing it to consumers as 100% spring-sourced natural water...

Marley Gets Best Western's OK As In-Room Coffee Supplier
Nick Montano
As an endorsed supplier for the world's largest hotel chain, Marley said its products have been approved for a variety of in-room coffee service solutions...

NAMA Honors OCS Pioneer Fred Steiner With Coffee Legend Award
Tim Sanford
The National Automatic Merchandising Association has named Fred Steiner of Toronto's Imperial Coffee and Service its Coffee Legend for 2012. The honor will be conferred during NAMA's 2012 Coffee, Tea & Water show this month in New Orleans...

PWC-8900 Premium Cooler From Vertex Features 2.7-gal. Storage And Icemaker
Nick Montano
According to Vertex, the cooler's tall cabinet design and spigot height, along with the large 10" high opening, make filling bottles and mugs easier...

Snapple Iced Tea K-Cups And Vue Packs To Join Keurig Lineup
Emily Jed
The new beverages, set for spring rollout, will join Keurig's brew-over-ice portion packs, a line specially crafted to brew iced beverages...

Tully's Files For Bankruptcy, Closes 9 Stores
Nick Montano
The specialty coffee company identified 19 locations for lease rejection. Ten have closed over the past two months, and the final nine closed on Sunday, Oct. 14...

Cover Stories


Give Them What They Want: Operators Leverage Frozen Vending To Hone Competitive Edge
Emily Jed
Differentiating a vending company is no easy feat in today's high-tech, fast-changing market. In their quest for that "wow" factor, many operators overlook a not-so-new category that locations still clamor for -- frozen food vending...

Guest Columns
Creating Value: Time To Stand Up For Business As Root Of Nation's Prosperity
by Kevin Daw
We are quickly nearing the end of the calendar year, and the Presidential election has been decided, so it's time to start putting our fiscal house in order... by Kevin Daw

Do You Have A Small Fortune In An IRA? Learn How To Escape The Double-Tax Monster, Then Win A Tax-Free Future For Your Family
by Irv Blackman
Are you a high net worth taxpayer (irrevocably in the highest income tax bracket and highest estate tax bracket)? And one of your significant assets is a large amount in a qualified plan: like an IRA, 401(k) plan or similar? by Irv Blackman

Getting Through: Learn Techniques For Retaining Control Of Your Presentations
by Len Rashkin
Over the many years that I had been selling office coffee service, I had developed a combination of favorite statements or actions while presenting to a prospective buyer... by Len Rashkin

Hardware/Tools
New Maxon Tuk-A-Way TE-33 Liftgate Offers Greater Platform Space
Tim Sanford


Meetings/Events
AMOA Heads To San Antonio For States Council Meet: Feb 7-9
Marcus Webb


EVA Readies Communications, Strategic Plans For Debut At December AGM
Tim Sanford


Lieberman Cos. Roadshow Visits 3 Wisconsin Cities This Week
Nick Montano


NAMA Sets Nov. 1 Registration Deadline For Costa Rica Coffee Origin Show In February
Source: NAMA | Released Oct. 24, 2012


NAMA Slates Industry Women's Breakfast For New Orleans CT&W Meet
Tim Sanford


Names in the News
Jim Walsh Advances To Sugar Foods COO
Emily Jed


Josh Sharpe Advances To Chief Financial Officer At Raw Thrills
Nick Montano


Small Business News
Are Strip Malls Seeing Comeback? Not So Fast, Say The Cautious
Hank Schlesinger


Retailers Appear Optimistic About Christmas Sales
Hank Schlesinger


Upfront with the Publisher
Trading Ideas Can Enhance Profitability
Alicia Lavay
Developments in technology are calling new attention to the attractive value proposition offered to consumers (and suppliers) by our industry. But just because something is "trending" does not mean that everyone in the industry is taking full advantage of available tools... by Alicia Lavay

Vending Machine Products
Beneo: Eat A Piece Of Candy And Smell Great
Hank Schlesinger


Coca-Cola Pilots 'Beauty Drinks' In France
Emily Jed


Mars Chocolate Ramps Up Vending Repertoire
Emily Jed


Tastykake And Hershey's Team Up For New Kandy Bar Kakes
Emily Jed


Wild Garden Hummus And Pita Snack Packs Offer Grab-And-Go Convenience
Emily Jed


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