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Issue Date: Vol. 50, No. 5, May 2010, Posted On: 4/20/2010

Speedy's Repair Service Offers Operators Tech Support

Nick Montano
Speedy's One Stop Repair Service, Namco Cybertainment, Namco, David Bishop, coin machine repair, arcade game, video game, arcade equipment technical services, coin-op games

BENSENVILLE, IL -- Speedy's One Stop Repair Service, originally established by Namco Cybertainment Inc. to support its own equipment, is now offering its expert technical services to operators nationwide. The "one stop shop for all your repair needs" offers quick, thorough equipment repair.

Namco Cybertainment senior vice-president and chief operating officer David Bishop explained that NCI always has serviced games and related equipment. "Over the years, we have developed and maintained an excellent service department capable of repairing almost any title in the industry," he said. "It is only natural that we expand on this role and allow other access to these resources."

Bishop said that, over the past several years, NCI has been approached by operators and distributors about providing technical services. "As these requests grew, we recognized a need for a one-stop shop where customers could get quality service with a quick turnaround."

As an operator, he emphasized, NCI understands the importance of repairing equipment and returning it to service. "Getting the customer back in business as quickly as possible is the mission of Speedy's One Stop Repair Service," Bishop summed up.

NCI is a subsidiary of Japan's Namco Ltd., which is a unit of Namco Bandai Holdings. Elk Grove Village, IL-based Namco America, which builds and markets arcade games, is NCI's sister company.

Operators can obtain service for their equipment by calling the organization at (630) 238-2229, or visiting sosrepairservice.com.

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