QUICK LINKS: Vending Videos  |  Micromarkets  |

VT Classifieds

|

Buy a Classified Ad

|

Editorial Calendars

|

Circulation Data

|

Downloads

|

Bookstore

|

Operators Date Book

Search:      

Bookmark this site




Select from the options below to restrict your search.
search for
 
search using

Successful Businesses Need Key People: How to Get 'Em, How to Keep 'Em
Issue: Vol. 54, No. 1, January 2014
At the heart of every successful business is leadership. The clear leader is typically the owner, who builds a management team. Often one member of the team runs the day-to-day business operations. Then it happens: One of the key members of the team gives notice. He's leaving. Where? To a competitor. Ouch! by Irv Blackman
Author: by Irv Blackman

Plumbed Brewers, Coolers And Vending Machines Must Meet New 'Lead-Free' Standard By Jan. 4
Issue: Vol. 54, No. 1, January 2014
Any coffee brewer, point-of-use water purification system, coffee vending machine or postmix cold drink vender that is plumbed to a building's water supply must comply with the new standard... by NAMA Government Affairs
Author: by NAMA Government Affairs

How to Get Your Estate Plan Right... the First Time You Do It
Issue: Vol. 53, No. 11, November 2013
This tax victory story is about Joe. An interesting guy (age 61). Married to Mary (age 60). Owner of a family business (Success Co.)... professionally valued at $5.6 million. Has three kids (one son -- Sam -- manages Success Co. and will someday own it)...by Irv Blackman
Author: by Irv Blackman

Choosing Wisely: Grow By Acquisition Or By Building A Stronger Sales Force?
Issue: Vol. 53, No. 10, October 2013
I was asked by a client to evaluate the possibility of purchasing a competitor in his geographical area. The seller had 110 active accounts, doing approximately $300,000 yearly and working out of his garage. The seller was asking $175,000. After doing my analysis, I was of the strong opinion that my client should... STOP! Before I tell you what I suggested, you decide what you would do with the following information.... by Len Rashkin
Author: by Len Rashkin

Prospects Will Tell You What They'll Buy, If You Pay Attention
Issue: Vol. 53, No. 10, October 2013
There is a good joke in the Tampa Bay area regarding our NFL team, and in particular, bad players on it. It goes, "What is (insert player name), worth to the team?" Answer, "About a Buccaneer." Though a buck an ear may be a high value to place on some players, for a salesperson, or anyone in contact with clients for that matter, ears are your most valuable asset... by Kevin Daw
Author: by Kevin Daw

Why Closely Held Business Owners Should Always Get A Second Opinion On Their Estate Plans
Issue: Vol. 53, No. 11, November 2013
Joe, a longtime reader of my column, called me for a second opinion. He and his wife Mary were planning a three-week trip to Europe. His concern: Make sure his potential estate tax liability was covered in case of a fatal mishap on the trip... by Irv Blackman
Author: by Irv Blackman

Analyzing Processes And Product Boosts Performance
Issue: Vol. 53, No. 10, October 2013
Last month I mentioned that one of my favorite shows is "The Profit." The CNBC program follows entrepreneur Marcus Lemonis as he considers investing in struggling small-business operations when he sees an opportunity to turn them around. He focuses on three key areas (the "3 Ps") when considering a business investment. This month, we will discuss process and product... by Kevin Daw
Author: by Kevin Daw

Presenting Attractive 'Package' Facilitates Sales In Office Coffee Service, Too
Issue: Vol. 53, No. 10, October 2013
In marketing, we have all heard the expression, "It's all in the packaging." Well, why should this not be true of OCS? In fact, it really is in the packaging -- how you present yourself, your company, and your products and services to the decision-maker...by Len Rashkin
Author: by Len Rashkin

Upgrading Parts Replacers To Real Technicians Saves Money And Clients
Issue: Vol. 53, No. 9, September 2013
Today's OCS operators rarely confine themselves to a single equipment manufacturer or brewing method, and for good reason... by Matt Greenwald
Author: by Matt Greenwald

Match Square Pegs With Square Holes, Or Else Replace Them
Issue: Vol. 53, No. 9, September 2013
One of my new favorite television shows is "The Profit" on CNBC. For those who haven't seen it, I highly recommend that you give it a viewing. Let's discuss People, Process and Product... by Kevin Daw
Author: by Kevin Daw

Overcoming Objections Is Easier With Forethought And Practice
Issue: Vol. 53, No. 9, September 2013
Why is it that some salespeople are so much more productive than others? There are many ways in which one differs from another. One of the strongest selling attributes that I have observed over the years is the ability to answer a potential customer's objections intelligently...by Len Rashkin
Author: By Len Rashkin

The Secret Is Out: How To Transfer Your Business Yet Keep Control
Issue: Vol. 53, No. 7, July 2013
Do you own all or part of a family business? And run it? But the clock is ticking. The time has come to step down (or slow down) and transfer your ownership to the next generation. You want the business (Success Co.) out of your estate (to save estate taxes). So, what's the problem? CONTROL! by Irv Blackman
Author: by Irv Blackman

Offer Full Coffee Variety In Taste-Tests To Bolster Sales
Issue: Vol. 53, No. 8, August 2013
Heritage Coffee, my company, recently conducted a study on roasting trends in blend composition, roast coloration and pack weights, among other attributes. This is a great exercise to see what exactly is winning the battles out there and in what direction overall trends are moving... by Kevin Daw
Author: By Kevin Daw

Service Isn't Service If It Doesn't Serve The Company's Clients
Issue: Vol. 53, No. 8, August 2013
The first two letters in OCS are easy to understand for anyone: office and coffee. These nouns "office" (or workplace environments) and of course "coffee," the legal, habit-forming elixir many of us live on (in more ways than one). In this article, I discuss why it's so important to provide customers with superior overall service... by Matt Greenwald
Author: By Matt Greenwald

Time-Tested Marketing Tools Can Add Office Coffee Clients And Volume
Issue: Vol. 53, No. 8, August 2013
Over the years, OCS operators have experimented with many ways to attract new customers and to increase their allied product sales through different marketing strategies. Let's take a look at how this is done...by Len Rashkin
Author: By Len Rashkin

Why Do The Rich Buy So Much Life Insurance?
Issue: Vol. 53, No. 7, July 2013
Before answering the above question, be assured that the information in this article works perfectly if you are worth $3 million or $333 million. Or any amount in between (or even more)... by Irv Blackman
Author: by Irv Blackman

The Revolution Continues: Operators Must Keep Up With Wireless And Cashless Advances
Issue: Vol. 53, No. 7, July 2013
Some may think that the hard work promoting cashless vending is over. They believe that momentum has kicked in, and once the successes of the first wave of cashless-adopting operators are shared around the industry, that 30% will climb exponentially to the point where cashless vending becomes ubiquitous. While this may happen at some point, there are a number of new dynamics that have the potential for inhibiting this growth... by Ron Spinella
Author: By Ron Spinella, Apriva - Exec. VP of Unattended Payments

Objective Self-Criticism Is Key Skill For Management
Issue: Vol. 53, No. 6, June 2013
Over the past 10 years, I have been consulting in the OCS arena and I have encountered myriad poor management decisions. Let's explore ways that can rectify them.... by Len Rashkin
Author: By Len Rashkin

Why Did He Sell His Business? Attention To Balance Sheet Is Crucial For OCS Startups
Issue: Vol. 53, No. 6, June 2013
Why do many new, small operators, seem to last for a while, then sell out? Good question. Let's look at one possible scenario: Young man gets job selling for a coffee service. Good salesman, does good work, gets well paid, has nice car, nice home. Doesn't know squat about accounting... by Kevin Daw
Author: by Kevin Daw

A Pleasure To Touch: Advanced Human Machine Interfaces For Vending
Issue: Vol. 53, No. 5, May 2013
The general public's growing familiarity with touchscreen interaction, which has been driven by the spread of consumer electronics devices such as smartphones and tablet PCs, is leading to an expectation that other aspects of our everyday life should make use of similarly intuitive and easy-to-operate controls...by Ian Crosby
Author: By Ian Crosby

An Ounce Of Leak Prevention Saves A Ton Of Damage Claims
Issue: Vol. 53, No. 5, May 2013
It can be interesting to view the office coffee service business from the perspective that an operation ultimately is a utility company. If coffee is about 98% water, OCS operators are simply reselling the location's own utilities back to the location... by Matt Greenwald
Author: By Matt Greenwald

Coffee Supply Questions: Fungus Raises Production Costs For Central American Growers
Issue: Vol. 53, No. 5, May 2013
The coffee growing regions of Central America are in a state of concern as they deal with a fungal infestation known as roya, or more commonly, "coffee rust" ...by Brian Martell
Author: By Brian Martell

Eyes And Ears: Well Designed Forms Help CSR Identify Ways To Boost Profits
Issue: Vol. 53, No. 5, May 2013
In order to equip your customer service reps for success, you must design the proper forms to provide all the pertinent information that they will need in the field... by Len Rashkin
Author: By Len Rashkin

The Market Value History Of Vending Operations And How Technology Will Change Future Transactions
Issue: Vol. 53, No. 5, May 2013
After 20 years of negotiating and completing numerous vending and OCS company acquisitions, I have seen the market value for the companies in our industry go from good to bad to excellent. Where are we presently, and what does the future hold? First, let's look at some history...by Marc Rosset
Author: by Marc Rosset

Conquering The Estate Tax Monster Takes More Than A Local Lawyer
Issue: Vol. 53, No. 2, February 2013
What’s the problem? The tax law. It’s complicated. When it comes to estate planning, tax complexity is over the top. So much, it’s impossible for any one person to know it all. Therein lies the problem. Most estate planning advisors even when they admit not knowing it all, attempt to do it all (the entire estate plan)... by Irv Blackman
Author: by Irving L. Blackman

 Previous 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next  
Copyright © 2015 Vending Times Inc. All rights reserved. 
P: (516) 442-1850 | F: (516) 442-1849 | subscriptions@vendingtimes.net
55 Maple Ave. - Ste. 304, Rockville Centre, NY 11570