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AMOA's Andy Shaffer Will Focus On Combating Music Piracy, Recruiting New Blood And Speeding Decision-Making Process
Issue: Vol. 52, No. 3, March 2012
Amusement and Music Operators Association, Andy Shaffer "AMOA needs to put on its boxing gloves more often when it finds regional issues that impact operators and the industry nationally. Music piracy is one of those issues." So said Andy Shaffer of Shaffer Services (Columbus, OH) as he prepares to take the helm of the Amusement and Music Operators Association...
Author: Marcus Webb



Ahead Of The Curve: USA Technologies Sustains Growth By Adding Value For Vending Operators
Issue: Vol. 52, No. 2, February 2012
When USA Technologies unveiled the ePort in 2000, it was offered in the context of a service that was the first of its kind: one-stop turnkey payments processing and telemetry for small-ticket, unattended self-service retail applications like vending. There have been many changes over the ensuing 12 years, but the company's flagship comprehensive payments processing and telemetry service continues to keep USAT in the forefront of the market...
Author: Emily Jed



Plan Ahead: Operators Need Policies For Leaks And Water Damage
Issue: Vol. 52, No. 1, January 2012
As the popularity of pure water service grows, office refreshment equipment requires a greater degree of plumbing interconnection than it did in the days when pour-through brewers were dominant. This great enhancement to customer service and volume comes with increased risk of leaks and consequent damage claims...
Author: Tim Sanford



Grab 'N' Go: Emerging Self-Checkout Micromarkets Find Favor As Vending Machines Alternatives, Route Complements
Issue: Vol. 51, No. 12, December 2011
Self-service micromarkets are taking hold in the vending space, as early adopters impressed with the results are deploying them in larger numbers and inspiring others to follow suit. The features and benefits of this new retailing concept were explored by a panel of experts at the recent Atlantic Coast Exposition in Myrtle Beach, SC...
Author: Emily Jed



Expanding Vending Machine Menu: As Fresh Food Gains In Popularity, Frozen Options Still Meet Workplace Needs
Issue: Vol. 51, No. 11, November 2011
As more people turn to the supermarket frozen food aisle for convenient mealtime solutions, many vending operators say their customers' confidence in their favorite microwaveable meals is carrying over to frozen food machines...
Author: Emily Jed



BC Coffee & Supplies: OCS-Focused Distributor Stays At Top Of Its Game
Issue: Vol. 51, No. 10, October 2011
BC Coffee & Supplies claims the distinction of being the nation's first dedicated office coffee service distributor. Three decades after its inception, second-generation owner Mark Nichols says his company continues to emphasize office coffee service...
Author: Emily Jed



What's Next? Vending Technology Experts Survey Fast-Growing Toolbox
Issue: Vol. 51, No. 9, September 2011
The continuing flow of innovation into the vending industry is sampled in a two-part business program during the National Automatic Merchandising Association's recent OneShow in Chicago. Dr. Michael Kasavana moderates...
Author: Tim Sanford



Changing The Game: Missouri's Dynamic Vending Sustains Growth With A Fresh Food Emphasis
Issue: Vol. 51, No. 8, August 2011
Josh Koritz recalls having an epiphany five years ago while standing in front of one his food machines. There was nothing he would consider eating, and little about the array of prepackaged foods inside seemed to make his machines a destination. He was convinced that his customers deserved freshly made foods and that, whatever the investment, he would provide it to them.
Author: Emily Jed



One Size Does Not Fit All: Vend Brokers Evolve To Meet Market Changes
Issue: Vol. 51, No. 6, June 2011
The wave of consolidation that has swept through the vending industry's operator and supplier segments over the past decade has also altered the broker segment. Larger brokerages have emerged, as independents have merged or been acquired. The rationale is...
Author: Emily Jed



Research Flags Gen Y As Target For Industry Growth Campaign
Issue: Vol. 51, No. 5, May 2011
Research commissioned by the National Automatic Merchandising Association has found that consumers generally have a favorable view of vending, and those belonging to "Generation Y" are its biggest fans. The findings are the basis for a major NAMA public relations campaign with strong social media components...
Author: Emily Jed



Vending's Virtual Eye-Catcher: Kraft, Next Generation Wrap Up Diji-Touch Beta Test
Issue: Vol. 51, No. 4, April 2011
Kraft Foods and Next Generation conclude beta test for revolutionary Diji-Touch snack vending machine, which appears to have passed with flying colors. Next steps: a nationwide pilot and full commercialization...
Author: Emily Jed



Indulgent Shelf-Stable Milk Drinks Broaden Vend Mix
Issue: Vol. 51, No. 3, March 2011
Consumers across all demographics have developed a taste for the creamy satisfaction and rich flavors of contemporary milk-based drinks, and vending operators are better positioned than ever to represent the booming category in their cold beverage mixes...
Author: Emily Jed



Start Your Engines, Or Your Motors: Industry Leaders Blaze Trail For 'Greener' Route Vehicles
Issue: Vol. 51, No. 2, February 2011
Hybrid and electric vending trucks are no longer a far-off future vision as the shift from conventional to alternative power accelerates...
Author: Emily Jed



Vending Industry Expertise Wrings Profits From Water's Appeal
Issue: Vol. 51, No. 1, January 2011
The rise of the workplace services industry spurred the development of modern water purification technology. First installed in hot and cold beverage vending machines and then in automatic coffee brewers, these filters also were applied by imaginative operators to solving water quality problems for their locations, thereby converting an expense item into another profit center. Today, pure water has attained prominence as the healthy drink of choice at home, work, school and on the go - and the industry is in an enviable position to deliver it to the many consumers thirsting for it...
Author: Emily Jed



PIONEER VENDING: Operation From Cheviot, Ohio, Enters 2nd Century
Issue: Vol. 50, No. 12, December 2010
What is the secret of keeping a tavern-based route operation successful, and in the same family, for more than a century? Ask third-generation operator Bill Westerhaus of Pioneer Vending and you'll hear a forthright answer. "It's not a mystery," said Westerhaus. "There are three basic strategies...
Author: Marcus Webb



How the Sprout Card System Will Benefit Vending Patrons, Suppliers And Operators
Issue: Vol. 50, No. 12, December 2010
Making its nationwide debut is a cashless payment option integrated with a comprehensive marketing program that offers consumers incentives to shop at their vending machines. The Sprout card has been adopted by the Vend Marketing Institute...
Author: Emily Jed



Frozen Food Vending Plays Wider Role In 'Downsized' Market
Issue: Vol. 50, No. 11, November 2010
Vending technology continues to enhance workplace productivity by offering round-the-clock access to a variety of food, beverage and snack items -- but the large blue-collar workforces are gone. Frozen food vending plays a wider role in today's downsized market...
Author: Emily Jed



Could USDA Oversight Of School Vending Benefit The Operator?
Issue: Vol. 50, No. 10, October 2010
As the federal government moves closer to dictating what can be sold in school vending machines, operators and product suppliers who have been struggling to navigate the fast-changing patchwork of nutritional requirements increasingly say that complying with a single standard would be a welcome change...
Author: Emily Jed

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