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Vol. 49, No.3, March 2009
| FreshDirect Positions Vending As A Fine Dining Destination
Emily Jed
 New York City professionals who can select from a glorious mosaic of cuisines served by upscale eateries along almost every street are opting to dine at their desks and savoring restaurant-quality entrees from a FreshDirect vending machine...
| | NAMA Seeks CSRS Participants; Aussie Wins Spring Expo Trip
NAMA will again feature a Corporate Social Responsibility Showcase at its Spring Expo and is calling for companies who want to share their sustainability efforts. CV Australia awards route driver trip to the trade show, which opens April 16...
| | NAMA Spring Trade Show Program Maps Changing Workplace World
Tim Sanford
The challenges and opportunities faced by operators in today's fast-changing environment will be examined at the National Automatic Merchandising Association's Spring Expo. It is set for the Mandalay Bay Convention Center here from April 14 through 17...
| | AMI Marks 100 Years As A Jukebox Pioneer
Nick Montano
AMI Entertainment Inc., a present-day leader in digital jukebox technology, is celebrating 100 years as a pioneer in the automatic music industry. The company's forerunner was founded in 1909 as the National Automatic Music Co., two decades before it became the Automatic Musical Instrument Co. AMI says it is marking its 100th anniversary on a high note...
| | UPDATE: IALEI Sheds More Light On Possible Merger
Marcus Webb
A merger of the family entertainment center association and the larger parks association would ultimately lead to IALEI's being absorbed into the FEC committee of IAAPA, said IALEI chairwoman Dorothy Lewis and immediate past-chairman Richard Sanfilippo...
| | NBVA Show Sets Stage For Renewed Association
Hank Schlesinger
The NBVA is hoping its annual convention and trade show in mid-April will not only prove strong in terms of attendance, but will also succeed in showcasing a newly revitalized trade organization...
| | President Acts To Stimulate The Nation's Small Businesses
Hank Schlesinger
 President Obama's small-business stimulus package will attempt to lubricate the lending policies of banks receiving federal bailout money. The plan, announced on March 16, includes $730 million to immediately reduce small-business lending fees...
| | EDITORIAL: Information Deficit Disorder
Marcus Webb
It is an extremely odd fact that despite the flood of media, news and commentary that pummels Americans every day, we remain a dreadfully uninformed population. The amusement machine industry also suffers from Information Deficit Disorder... by Marcus Webb
| | CUSTOMER RETENTION 101: Offering Added Value, Imaginative Services Can Increase Profit
by Allan Z. Gilbert
In the October 2006 issue of Vending Times I wrote an article entitled "Customer Retention 101" that outlined a program for convincing your locations not to jump ship. Unfortunately, difficult economic times bring out the worst in our competitors. Therefore, this might be a good time to revisit the topic, and maybe to come up with some new approaches... by Allan Z. Gilbert
| | VendItalia Redesigns Website In Advance Of 2010 Event
Tim Sanford
The organizers of VendItalia have redesigned the show's website and newsletter, building on the success of the 2008 event to prepare for the next one. The 2010 VendItalia is scheduled for April 28- May 1 at FieramilanoCity, the Milan fairgrounds...
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