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Articles
Vol. 50, No. 6, June 2010

Vending Features
Apriva Certifies Heartland, Launches Apriva Vend In Canadian Market
Emily Jed
Apriva has certified Heartland Payment Systems, one of the nation's largest payments processors. The certification allows Heartland to provide Apriva Vend's cashless payment solution to bottlers and full-line operators throughout North America...

Bentley Opens FL Distributorship, Represents USI
Tim Sanford
Vending veteran Fred Bentley has established Sunstate Vending Equipment in Apopka, FL. U-Select-It has appointed the new company as a distributor of its vending machines...

Cadbury Strategy Chief Steps Down, Kraft Posts Strong Q1 Amid Integration
by Staff Reporter
Cadbury PLC chief strategy officer Mark Reckitt will step down now that the company’s integration with Kraft is in full swing. Kraft saw profit and revenue rise in the first quarter...

Cantaloupe Systems Announces Seed Summer Stimulus Promotion
Tim Sanford
Cantaloupe Systems is offering aggressive pricing incentives for its popular Seed remote machine monitor as part of a summer stimulus program. Operators can now pay $99 to begin real-time reporting...

Cantaloupe, Validata Integrate For Full Route Management Solution
Emily Jed
Cantaloupe Systems Inc. and Validata Computer and Research Corp. have announced the integration of Validata's RouteSail Millennia vending management system with Cantaloupe's Seed wireless vending platform...

Charles A. Hanna, Vending Entrepreneur, Dies At 57
Emily Jed
Charles Charles Anthony Hanna, one of the vending industry's most dynamic entrepreneurs, died in late April at his home in Lenexa, KS. His company, The Hanna Group, recently celebrated three decades of vending industry involvement...

Coca-Cola's B2B Website Devotes Section To Vending Operators
Emily Jed
Cola-Cola Co.’s online resource for vending now offers a section specifically dedicated to full-line operators. Content includes ideas and tools to help operators draw traffic to locations, build sales and strengthen their businesses...

Coca-Cola, Dr Pepper Reach Distribution Agreement
Emily Jed
Coca-Cola Co. agreed to pay $715 million for the rights to distribute some of Dr Pepper Snapple Group Inc.'s most popular brands. The deal will commence on completion of Coca-Cola' proposed acquisition of Coca-Cola Enterprises...

Coin-Op Vet Launches Healthy Vending Franchise
Emily Jed
Jolly Backer has launched Fresh Healthy Vending LLC, a natural and organic vending company that is offering franchises to entrepreneurs looking to ride the wave of healthier snacking…

Coke Video Wins Advertising Award
Emily Jed
The 'Happiness Machine' video was awarded the Clio Gold Interactive Award. The video has been viewed more than 2.2 million times on YouTube since it was posted on Jan. 12...

Cotton Candy Vending Adds MEI Recycler, Hails OneShow Response
Nick Montano
Cotton Candy Vending is enhancing customer convenience by offering the MEI 2700 validator as a payment option on its novel machine. This MEI validator model accommodates a recycler module that pays back small banknotes in change...

DC Approves Extended Drink Tax; Vending Rate Is Unchanged
Emily Jed
The Council of the District of Columbia new budget extends the city's 6% sales tax to sugar-sweetened and diet soda, sports drinks and energy drinks when sold in grocery and convenience stores. Vending is not affected...

Dish Demands NCR Remove Blockbuster Brand From DVD Vending Machines
Emily Jed
Dish Network, which acquired Blockbuster Inc. last month, asks NCR Corp. to discontinue using the iconic blue-and-yellow Blockbuster brand on its DVD-rental venders...

Dr Pepper Snapple Wants To Replace 60,000 Venders
by Staff Reporter
Dr Pepper-Snapple Group said it wants to replace 60,000 vending machines with units that are more energy efficient...

EVA Unveils New Logotype At 2010 Venditalia Exposition In Milan
Tim Sanford
The European Vending Association unveiled its new logotype at Venditalia. It consists of five Vs arranged radially to form a star whose color varies from red through yellow and green to blue counterclockwise around the star...

FDA Seeks Public Comment On Front-Of-Pack Labeling
Emily Jed
The FDA is seeking public participation as it deliberates about how to enhance the usefulness to consumers of point-of-purchase nutrition information. This includes "front-of-pack" labeling on food products...

Food Makers Promise Calorie Cuts To Support First Lady
Emily Jed
A coalition of the nation's leading food and beverage manufacturers has pledged to remove 1.5 trillion calories from their products by the end of 2015. The undertaking is intended to support high-profile anti-obesity campaigns...

FreshDirect Expands Office Food And Beverage Delivery Service
Emily Jed
Fresh FreshDirect At The Office, the office food and beverage delivery service division of New York City's leading online grocer, is now delivering to business customers in the outlying suburbs of Westchester and Fairfield Counties...

Jerry Harold Haase Dies At 70
Tim Sanford
Jerry Harold Haase, who built a Canteen franchise into a regional full-line powerhouse, and past NAMA chairman, is dead at 70. A native of Indianapolis, Haase joined Canteen there in 1971 after returning from the military...

Lance Lays Off 2% Of Workforce To Cut Costs
Emily Jed
Lance Inc. said it has reduced its workforce by 2% as part of a series of cost-cutting measures...

MAEA Honors Full Service Foods Group
Emily Jed
The Northeast Pennsylvania Manufacturers and Employers Association recognized Full Service Foods Group for its expansion in Pennsylvania. FSFG was also recognized for using the services of other local businesses and purchasing 70% of its products from them...

MEI Augments Easitrax Functionality, Releases Telemetry Module
Emily Jed
MEI again has enhanced the functionality of its Easitrax vending management system in response to customer suggestions and requests. The company also is introducing an add-on telemetry module...

MEI Support Center For Easitrax Users Goes Live
Emily Jed
MEI is building an online community open to all users of Easitrax vending management software. The Easitrax support center's primary goal is to connect operators, so they can share their experiences with using vending management software...

Microtronic US, Strada Capital Team Up For Operator Financing
Tim Sanford
Microtronic US reports that it has partnered with Strada Capital Corp. (Laguna Hills, CA) to offer leasing and/or financing of Microtronic cashless payment equipment...

Microtronic, C-Secure Team Up For Cashless Vending, Telemetry
Tim Sanford
Microtronic Electronic Systems' U.S. distributor reports that it has partnered with C-Secure Systems, a provider of "machine-to-machine" wireless communications applications. They form a team experienced in integrating unattended cashless transaction applications...

Mini Melts Grants U.S. Distribution, Manufacturing Rights
Emily Jed
The owner of Mini Melts Inc. has transferred the company's ice cream manufacturing operations and distribution rights in the contiguous United States to Mini Melts USA Inc., the company's longtime distributorship...

NAMA Announces Governance Changes, Seeks Board Candidates
Emily Jed
NAMA chairman of the board Craig A. Hesch announced that the vending association has modernized its governance structure. The changes expand the size of the board and executive committee, and streamline the association's committee structure...

NAMA Awards Five Scholarships
Emily Jed
The NAMA Foundation has awarded scholarships to five students for the 2010-11 school year. They were selected from a pool of eligible candidates during a random drawing at the vending association's OneShow last month...

NAMA Execs Meet With FDA On Calorie Disclosure Regulations
Emily Jed
Top executives of National Automatic Merchandising Association met with officials of the Food and Drug Administration to provide guidance as the FDA begins to write regulations on calorie disclosures of food or beverages sold through vending machines..

NAMA Studies Potential Effect Of Card Fee Amendment
Tim Sanford
NAMA is evaluating the possible impact of an amendment attaching new federal powers of debit card fee regulation to legislation being considered by the Senate. The association believes the amendment that passed the Senate on May 13 is a "positive" for operators...

NAMA's First OneShow Highlights Vending And OCS Advances
Emily Jed
NAMA's first-ever OneShow shone the spotlight on an industry abuzz with innovation from April 28 to 30 at the new McCormick Place West Hall. NAMA chief Richard M. Geerdes emphasized the association's commitment to advancing the industry on many fronts. He announced the association is introducing a cashless payment program through an exclusive partnership with Bank of America...

NCR Brings Blockbuster Express Kiosks To Texas
Emily Jed
NCR Corp. announced the first major introduction of its Blockbuster Express-branded DVD-rental kiosks in Texas through the replacement of existing kiosks at 105 Tom Thumb and Randalls food and drug stores...

NCVA Alerts Members To May 12 Legislative Session On State Budget
Tim Sanford
The president of the North Carolina Vending Association has alerted vendors to a May 12 session of the General Assembly, which will enact a measure to balance the state's budget. He said operators should be wary of the lawmakers finding any provision in the state's revenue statutes that could be construed as constituting a "loophole" in favor of vending...

NY Governor Reconsiders Soda Tax Strategy
Emily Jed
Gov. David Paterson is hoping to win over New York's lawmakers by cushioning the blow of his proposed soda tax to the beverage industry by adding a state sales tax exemption on diet sodas and bottled water...

PA Board Of Ed. Approves School Nutrition Rules
Emily Jed
School vending machines in the Keystone State face statewide restrictions following the Pennsylvania's State Board of Education’s approval of student nutrition and physical activity regulations...

Philadelphia Escapes Soda Tax
Emily Jed
Mayor Michael Nutter has passed a $3.9 billion budget that shelves his proposed sugary drinks tax, which was fiercely opposed by beverage companies, local small business owners and union members...

Pop N Go Ships Vender, Taps Canadian Distribution
Emily Jed
Pop N Go Inc. said it expects to ship its Model N9000 popcorn vender in late June. The company is targeting $3 million in orders for 2010...

Pyramid’s New Curve Deters Bill Acceptor Scams
by Staff Reporter
Pyramid" Pyramid Technologies' new antitheft bill validator is designed to deter the most innovative thieves. Named for the shape of its bill path, the Curve's elongated chute makes "stringing" or "fishing" scams virtually impossible...

Suzo-Happ HQ Relocates To Mt. Prospect, IL
Nick Montano
Suzo-Happ is relocating from Elk Grove Village to a new facility in Mt. Prospect, IL. The move will consolidate sales and warehouse functions into a modern 81,000-sq.ft. structure...

THE INFORMED BUYER: Understanding Card Processing Fees, Services
Emily Jed
Data and experience from early adopters and technology providers confirm that cashless vending can increase sales and margins -- even after the cashless transaction fees are paid... by Emily Jed

Treasury Considers Changing U.S. Coin Composition
Emily Jed
The U.S. Treasury Department is exploring new ways to mint coins using less expensive materials. The vending industry is reportedly one of a dozen concerned groups poised to weigh in on the implications of such a change...

U.S. Senate Approves Durbin Debit Card Interchange Fee Proposal
Hank Schlesinger
Sen. Dick Durbin has introduced three amendments to the Restoring American Financial Stability Act of 2010 that would take a significant bite out of fees collected by card-issuing banks if enacted...

UK's New Automatic Vendors Ltd. Represents USI In Europe
Tim Sanford
Automatic Vendors Ltd., a new distributorship formed by a management team in England, reports that it is off to a strong start in the vending market. Its portfolio of equipment from the world's leading manufacturers is spearheaded by the U-Select-It line, produced in the United States...

USA Technologies Signs 1,000th ePort Connect Customer
Emily Jed
USA Technologies said it now has 1,000 customers enrolled in the ePort Connect cashless payment service for vending. The number of customers using the service is reportedly up 90%...

USAT Bolsters JumpStart Cashless Vending Program, Adds G8 Option
Tim Sanford
USA Technologies is expanding its JumpStart cashless vending program, originally designed to make implementation of cashless vending fast and cheap. And ePort G8 is now a JumpStart option...

USAT Spotlights Award-Winning Edge Terminal At Vending Show
Tim Sanford
USAT" USA Technologies' ePort Edge payment terminal took center stage at the nation's largest vending exhibit and conference last month. The company's turnkey cashless payment processing and hardware package was honored with an innovation award...

USI Introduces 'Advanced Ergonomics' Vender Design
Tim Sanford
U Select It U-Select-It's ergonomic improvements to vending machine design received an innovation award at the recent NAMA OneShow. The iCarte customer interface and automated delivery bin were conceived to enhance the vending customer's purchasing experience...

VendEver, Feiloli Pact To Produce Cotton Candy Factory Vender In U.S.
Emily Jed
VendEver, VendEver has reached an agreement with its Taiwan manufacturing partner to move production of its Cotton Candy Factory vending machine to the U.S. The move is expected to increase production...

Vendgogh Begins Deploying Gas Island Vending Machines In Raleigh, NC
Emily Jed
Vendgogh LLC said it has begun placing its gas island vending machines at select WilcoHess sites in Raleigh, NC. These will be Vendgogh's first installations...

Vending, Amusement Machine Tax Decal Price Triples In Oklahoma
by Staff Reporter
Lawmakers in Oklahoma passed a bill that increases the state's sales tax decal for vending and coin-op amusement equipment from $50 to $150. The price increase would go into effect July 1...

Venditalia Showcases Cutting-Edge Technology And Upbeat Attitude
Tim Sanford
The seventh staging of the European Union's biennial Venditalia trade fair attracted 271 exhibitors and 20,000 visitors to Milan's Fieramilanocity exhibition. The event's organizers say enthusiasm displayed by showgoers suggests the vending industry is showing early signs of recovery...

Music and Games Features
25th Anniversary Team Dart Draws 12,000
Nick Montano
The National Dart Association reports that more than 12,000 entrants from four countries competed for a piece of the $500,000 prize purse in Team Dart XXV, which kicked off nine days of soft-tip darting on April 16 at the Riviera Hotel and Casino in Las Vegas…

Alabama Voters Punish Bingo Supporters; More Halls To Close
Marcus Webb
State AG Troy King, an outspoken supporter of electronic bingo machines, lost his bid to keep his job in a primary election this week by a vote of two to one...

AMI Releases 2010.5 Megatouch Software Update
Nick Montano
AMI Entertainment Network has released a spring update for its Ion and Force systems running on Megatouch touchscreen videogame terminals. The 2010.5 software refreshes content on several classic touchscreen games...

AMI's Fay To Serve On Govt. Trade Committee
Marcus Webb
AMI Bob Fay, director of government relations for AMI Entertainment Network, has been appointed to serve on the U.S. Department of Commerce's Industry Trade Advisory Committee on Consumer Goods...

Amusement Firms Join Casualties Of $1 Billion Tennessee Flood
Marcus Webb
The Grand Ole Opry, central shrine of country music, sustained serious water damage and the Opryland Hotel and Convention Center were said to be "under water ... like the Titanic," following historic floods that devastated the Volunteer State during the first week of May...

Anti-Bingo Governor Wins Supreme Court Battle
Marcus Webb
Gov. Bob Riley won a major victory in late May when the state Supreme Court ruled that the state's attorney general was out of bounds last spring when he took over the Governor's Task Force on Illegal Gambling...

Apple Industries Taps Friss Prexy
Nick Montano
Leading photobooth maker appoints Warren Friss president. Apple's new top executive was former counsel and GM at The Topps Co., where he created Internet trading cards...

Aristocrat Names Moss Gaming Illinois Distributor
Nick Montano
Aristocrat Technologies Inc. has named Moss Gaming Inc., a unit of Moss Distributing Inc., its exclusive distributor for Illinois's video gaming market. Moss will market games in three of Aristocrat's popular cabinet models...

Bandai Namco Launches London-Based International Prize Division
by Staff Reporter
Bandai Namco is establishing an international prize merchandise division that will be based in London. Industry veteran Alan Smith heads up the division, which launches with leisure licenses for Ben 10 and Shaun the Sheep, among other iconic brands...

Bay Tek Debuts Pirate-Theme Cannonball Blast
Nick Montano
Bay Bay Tek Games’ new novelty shooter invites patrons to fire a cannon at a pirate ship. It creates amusement that children can enjoy, but with a sufficiently difficult bonus option to challenge skillful players...

Benchmark Extends Parts And Service Hours
Nick Montano


Congress Bypasses ATM Fee Limit... For Now
Marcus Webb
The U.S. Senate tabled a proposed 50¢ cap on consumer service fees at automatic teller machines, proposed by Sen. Tom Harkin (D-IA) as an amendment to new U.S. banking legislation...

Crime Commission, Gaming Chief Slam ICMOA-Backed Poker Bill
Marcus Webb
Illinois's operators are supporting a bill to amend their state's Video Gaming Act to permit "penny video poker" machines and 24-hour gambling on VLTs in truckstops, among other measures. Officials criticize tactics...

Dave & Buster's Changes Hands, Settles FTC Charges
Marcus Webb
Dave & Buster's Inc. and Oak Hill Capital Partners closed on a deal in early June to buy the restaurant and entertainment chain. The acquisition, announced in May, was led by D&B's management team...

Dave & Buster's Is Sold For $570 Million
Marcus Webb
Dave & Buster's is changing owners, with Wellspring Capital Management agreeing to sell the arcade and restaurant chain to Oak Hill Capital Partners in a $570 million deal. D&B chief executive Steven King said the new owner will help the company continue to expand...

Disney Is Closing Most ESPN Zone Stores
Marcus Webb
Five ESPN Zone venues will close on June 16, leaving just two units of the chain operating in Los Angeles and Anaheim. The venues closing are in Baltimore, Chicago, New York City, Las Vegas and Washington...

Ecast Issues Jukebox Software Upgrade With Enhanced Speed, Features
Nick Montano
Ecast's new version 3.5.2 software for touchscreen jukeboxes offers substantially faster dynamic content delivery. It also enhances the EQ jukebox with new features for the "belt" region...

Ecast Premieres Orianthi's Believe Album Re-Release
Tim Sanford
Ecast is showcasing the U.S. re-release of fast-rising rock guitarist and songwriter Orianthi's Believe album on its 10,000 touchscreen jukeboxes. Four new tracks will be exclusive through June 8...

Fun Expo Ends; IAAPA To Hold Seminars At Amusement Expo
Marcus Webb
The three national trade associations that own Fun Expo announced today that they have decided to shutter the show, which caters to operators of family entertainment centers...

Georgia High Court To Rule On Redemption Viddies
by Staff Reporter
Georgia's Supreme Court heard arguments on the proper limits for cash awards paid to players of coin-op videogames. The state argued that adult redemption violates Georgia's gambling laws...

IL Gov. Expected To Sign VLT Expansion Bill
Marcus Webb
Gov. Pat Quinn is expected to sign the so-called "trailer bill" that would expand the planned video lottery market to include penny slot-type devices and permit VLTs in 800 additional locations statewide...

IL House Okays VLT Expansion Bill, Awaiting Gov's Signature
Marcus Webb
A bill that makes various changes to Illinois's Video Gaming Act passed the state's House. If signed by the governor, the bill will amend the gaming act to permit "penny video poker" machines, 24/7 operations in truckstops and placements in VFW posts...

IT Charity Championship Tourneys Aid Families Of Service Personnel
Nick Montano
Golden Tee has built a following of devoted players during its long evolution and expansion into 100,000 bars. This player community created its own charitable organization, Video Golfers for Underdogs, which is planning tournaments to aid families of active-duty members of the armed forces...

More Bootlegged Megatouches Are Seized In Malaysia
Nick Montano
Trade authorities seized six illegal Megatouch copies at the Holiday Planet Family Amusement Center in the Malaysian capital The games were confiscated during a raid on May 3...

Namco Celebrates 30th Anniversary Of Pac-Man
by Staff Reporter
Pac-Man, Namco's iconic dot-munching arcade hit, officially turned 30 on May 22. Namco Bandai, the current corporate incarnation of the videogame company and a Japanese toy giant, is holding an official birthday party on June 15...

NanoTech Hails Its Shares' Quotation On New OTCQB Marketplace
Tim Sanford
NanoTech Entertainment has announced that its shares now are being quoted on the new OTCQB Marketplace. The OTCQB market was introduced in April by Pink OTC Markets Inc...

New Vacuum-Pickup Retrofit Kit Updates Crane Equipment
Nick Montano
Adastra" Adastra Inc. has licensed patents that gives the company rights to design and manufacture vacuum pickup retrofit kits for cranes. The Beam Me Up upgrade is designed to convert any existing crane game easily...

NTS And Omaha Agency Create Location Ad Program Using Videogames And Jukeboxes
Hank Schlesinger
NTS" Nebraska Technical Services has joined forces with a creative agency to bring local paid ads to coin-op amusement screens. Megatouches, Big Buck Hunters and TouchTunes jukeboxes get a makeover...

Primary Leisure Introduces KidsTV Kiosk
Tim Sanford
New from England's Primary Leisure is KidsTV, a compact booth that invites children to enjoy cartoons displayed on a large flatscreen video monitor...

Sega Profits Up Nearly 200% In Fiscal 2009
by Staff Reporter
Sega Sammy Holdings said profits rose almost 200% for the fiscal year ended March 31. The company posted a net margin of $218.5 million for the year even though total sales dropped more than 10% from the prior year to $4.2 billion...

Smart Industries' Mike Smith Dies
by Staff Reporter
Mike Smith, a longtime sales executive for Smart Industries, died in Des Moines, IA, on May 20th. He was 59...

Speed Pool Record To Be Attempted At VNEA Tourney
Nick Montano
Dave An attempt by Dave Pearson to break the world record for speed pool will be among several high spots at Valley National 8-Ball League Association's 30th Anniversary International Championship in Las Vegas…

Stern Test-Markets Home Pinball Games With Simplified Feature Set
Nick Montano
Stern Pinball Inc. has launched a limited market test of a redesigned Batman flipper game with less complex playfields, fewer features and a lower cost. A limited run will be sold in Costco outlets...

Stern Website, Logo Kick Off Brand-Building Campaign
by Staff Reporter
Stern Stern Pinball is on a mission to position itself "at the center of the pinball universe," beginning with a redesigned website and a new logo design...

Sweepstakes Viddies Grow From Virginia To Florida
Marcus Webb
Internet-enabled sweepstakes videogames that pay cash prizes are cropping up from Florida to Virginia, leaving city and state officials in a quandary about how to respond...

TouchTunes And Jukebox Operators Raise $50,000 For Haitian Relief Efforts
by Staff Reporter
TouchTunes" TouchTunes says its campaign conducted through the operator community has raised $50,000 in contributions for charitable organizations working to help Haiti recover from the earthquake...

U.S. Ban On Internet Gambling Finally Takes Effect
Marcus Webb
The Unlawful Internet Gambling Enforcement Act became the law of the land on June 1, four years after Congress passed the measure and President George W. Bush signed it...

Bulk Vending
Allstar Kicks Off Social Media Campaign
Nick Montano
Allstar Vending is rolling out an aggressive Internet marketing and social media program. Facebook, Twitter and YouTube will help deliver the bulk vending supplier's messages...

Brand's Sqwishland Beta Site Goes Live June 1
by Staff Reporter
Brand Vending Products reports that a free beta test version of its Sqwishland online game will go live on June 1. Sqwishland features characters made familiar to kids by Brand's capsuled squishy toys…

CPSC Hits Retail With Another Cadmium-Related Recall, Tightens Control At Borders
Hank Schlesinger
The retail industry has been hit with another recall of toy fashion accessories containing "unhealthy" levels of cadmium. Separately, the CPSC is teaming up with a division of Homeland Security to protect consumer health and safety at America's borders...

Gacha Appoints Ford Gum Exclusive U.S. Bulk Vending Distributor
Hank Schlesinger
Gacha International has appointed Ford Gum & Machine Co. Inc. the exclusive distributor of its Gacha bulk vending machines and capsuled merchandise in the United States...

Northwestern Debuts Side-By-Side Coin Mech For Model 60 Bulk Vender
Hank Schlesinger
Northwestern Northwestern’s Richard Bolen went back to the drawing board to redesign the coin mech for his company’s popular Model 60 bulk vender. The new coin mech features all of the quality of a Northwestern mech plus intuitive side-by-side configuration for customer ease of use...

One Stop Fun Shoppe Finds Favor In FECs, Malls And Bowling Centers
Hank Schlesinger
OK Manufacturing's One Stop Fun Shoppe isn't for every location. However, for the growing number of sites where the unit fits the bill, it provides a one-of-a-kind modular solution...

Editorial: Vending
Editorial
Rethinking Customer Relations
Tim Sanford
It has been recognized for half a century that vending has a great many strengths, but its glaring weakness is its lack of human interaction... by Tim Sanford

Editorial: Music and Games
The Perils Of Downsizing Outweigh The Myths
Hank Schlesinger
Companies engaged in downsizing strategies might enjoy some short-term benefits, but the long-term results can be disastrous... by Hank Schlesinger

Coffee Service News
Green Mountain Coffee Roasters Completes Diedrich Acquisition
Emily Jed
Green Mountain Coffee Roasters has completed its acquisition of Diedrich Coffee Inc. As a result, Diedrich Coffee is now a wholly owned subsidiary of the Vermont-based coffee roaster...

Green Mountain Debuts Dedicated Website For Wholesale Customers
Emily Jed
A new website hosted by Green Mountain Coffee provides an easy-to-use portal for wholesale customers to learn about products and programs, access comprehensive training tools and place and check orders...

Keurig Debuts Iced Coffee, Tea K-Cups
Emily Jed
Green Mountain Coffee is rolling out Keurig K-Cup portion packs that create iced coffee or iced tea at the touch of a button. The Brew Over Ice K-Cups are specifically designed to brew directly over ice...

Kraft Hikes Price Of Some Maxwell House, Yuban Coffees
Emily Jed
Kraft Foods increased the list price of some Maxwell House and Yuban roast and ground coffees by about 4%, or 10¢ a pound, last week...

Kraft Launches Tassimo Professional Brewer For Smaller Workplaces
Tim Sanford
Kraft, Tassimo The new Tassimo Professional T-65 CUL single cup brewing system is engineered to make smart use of the limited space characteristic of midsize businesses. Designed for easy installation, it need only be plugged into the wall and it’s ready to go...

Kraft Single-Serve Dessert/Snack Cups Meet Chilled, Ambient Needs
Tim Sanford
Kraft Foodservice is offering ready-to-eat snack and dessert items that are perennial favorites in summertime. Jell-O, Handi-Snacks and Kool-Aid gelatin and pudding cups enjoy immediate brand recognition...

Kraft Site Helps Maximize Snack Sales
Emily Jed
Kraft Foodservice's Web portfolio now includes tools to help operators sell snacks. A new section to the foodservice site shows how to stock the right products, in the right place...

MooBella Rolls Out Self-Serve Ice Creameries In New England Sites
Tim Sanford
MooBella Inc. has installed its novel Ice Creamery systems in five New England institutions of higher learning, nine hospitals and the Boston Aquarium. The Ice Creamery is a fully automated, self-service ice cream portion dispenser that offers the patron a choice of two varieties, 12 flavors and three mix-ins to create any of 96 selections...

Tomlinson Buys Assets Of Equipment Producer Fusion Commercial
Tim Sanford
Tomlinson Industries of Cleveland extends reach and offerings following the purchase of Fusion Commercial LCC, a maker of foodservice equipment...

Tomlinson Modular Introduces Durable Airpot Organizing Stations
Tim Sanford
Now available from the Tomlinson Industries are two new airpot stations, designed to keep coffee-serving areas neat and organized. They accommodate one or two airpots...

UFG Launches Cold Drink Mixes For Perfect Servings Office Dispenser
Emily Jed
New from United Food Group is a line of soluble cold-drink mixes for the company's Perfect Servings countertop portion-control dispenser. Just Add Water...

Wolfgang Puck Debuts New Coffee Packaging
Emily Jed
Wolfgang Puck Wolfgang Puck Coffee has redesigned the packaging across its entire coffee line to enhance its brand recognition and better differentiate its products from other brands...

Guest Columns
A GIANT STEP: NAMA Cashless Solutions Program Eases Transition To Cards
by Michael L. Kasavana, Ph.D., NCE5
The National Automatic Merchandising Association's new cashless program may be the catalyst for widespread acceptance of cashless vending in the U.S…. by Michael Kasavana, Ph.D.

Bid Aggressively To Leverage Growth
by Allan Z. Gilbert
When I was an operator, I regularly cursed competitors who stupidly bid high commission rates. However, over time I learned that the only thing worse than a bid that is overly aggressive, is one that is overly conservative... by Allan Z. Gilbert

DIFFERENT STROKES: Meeting Varied Desires Of Patron And Client Adds Value To OCS
by Len Rashkin
Custom-fitting an OCS program to the unique needs of each client and its employee base reaps the greatest rewards... by Len Rashkin

FIGHTING FIRE WITH FIRE: Pay-For-Play Is Best Defense Against Free-Play Temptations
by Kevin Williams
Music and games are highly valued by the hospitality sector. Although this market loves them, it does not always love operators. Therein lies the eternal source of tension between the two... by Kevin Williams

LOCATION, LOCATION: Where Does Cashless Vending Make The Most Sense?
by Stacy Tappin
Identifying the most promising sites for cashless vending takes careful study… by Stacey Finley Tappin

NAMA 2010 OneShow Finds Vending Industry Turning The Corner At Last
by Dave Levine
For the first time in years, I came back from a NAMA show with a more optimistic feeling. At the show, I saw signs that the vending industry is emerging from a rut in which it's been stuck for years... by Dave Levine

Research Graphs Cashless Payment Impact On Profit
by Michael Lawlor
Research in the vending marketplace is providing convincing evidence that cashless payment technology is dramatically transforming the industry, improving margins and ushering in exciting new growth... by Michael Lawlor

What You Need To Know When Buying Or Selling An OCS Business
by Len Rashkin
Over the years, I have counseled office coffee service operators on purchasing companies and selling their own, and they all want to know how to evaluate a competitor's business and what price to pay for it... by Len Rashkin

Hardware/Tools
Knight Offers Custom Tool Kits For Skilled Trades
Tim Sanford
Knight Educational Products Knight Educational Products is now offering custom toolkits to meet the needs of a variety of skilled trade industries. More than 80 tools and six different hard and soft cases can be tailored for specific requirements...

Lista Markets Modular Benches For Service, Repair Departments
Tim Sanford
Lista International now offers a line of enhanced service and repair workbenches. These are part of a fully integrated modular storage-and- workspace system. The workbenches are well suited to a wide range of maintenance applications, including vending machine and component repair...

Lock America Removable Plug Lock Retrofits To Medeco Housing
Emily Jed
Lock America Now available from Lock America Inc. is a stainless-steel version of its Snap-In removable plug lock. It enhances LAI's hardened-steel model, and is designed to retrofit Medeco housings used in vending machines and changers...

Southco Introduces Compact Electronic Key Access Control System
Tim Sanford
SouthCo New from Southco is a streamlined electronic key system designed to operate any of the company's electromechanical locks. It's programmable for various access privileges across a large number of enclosures...

Videx CyberKey Vault Enhances Key Control
Emily Jed
Videx CyberKey Vault Videx has introduced two "smart" key cabinets, the CyberKey Vault (for a single key) and CyberKey Vault20 (holding as many as 20). Both add two levels of security to the physical protection afforded by traditional cabinets...

Meetings/Events
AAMA Sets 2010 Confab, Distributor Bash Near O’Hare Airport In July
by Staff Reporter
The American Amusement Machine Association has announced that its 2010 annual meeting will be held at the Hilton Indian Lakes Resort in Bloomingdale, IL, from July 27 through 30. The resort is situated about 30 minutes west of Chicago’s O’Hare Airport...

American Vending Sales Plans 3 VLT Expositions For Illinois In May
Tim Sanford
The nuts and bolts of video lottery terminal operation will be explored at a series of VLT Expos conducted throughout Illinois by American Vending Sales. They're set for May 17 (Monday) in Mt. Vernon, for operators in the southern part of the state; May 18 (Tuesday) in Peoria, for the industry in central Illinois; and May 20 (Thursday) in AVS's hometown, Elk Grove Village...

AMOT Readies Confab In Corpus Christi, TX, July 22-24
Nick Montano
The Amusement and Music Operators of Texas will hold its 37th annual convention at the Omni Marina Tower Hotel in Corpus Christi from July 22 to 24...

BCA Slates Billiard & Home Recreation Expo For Las Vegas, July 14-16
by Staff Reporter
Exhibit space sales and visitor preregistration for the 27th annual International Billiard & Home Recreation Expo are both running well ahead of last year's, show organizers report. Advanced registration is up 18% over 2009 enrollment...

Betson Plans OCS/Vending Expo In New Jersey, Aug. 19
Tim Sanford
Plans for the inaugural Northeast Coffee Service & Vending Expo are under way. Organized by Betson Enterprises, the one-day exposition will be held at Crowne Plaza Meadowlands Hotel and Exhibition Center in Secaucus, NJ, on Aug. 19...

Club Lucky To Host Preferred Vendor Event In Fall
Nick Montano
The Club Lucky Group will hold its second annual Preferred Vendor Event on Friday, Oct. 22, at the Grand Geneva resort in Wisconsin. Club Lucky's Tournament of Champions III will be held the same day…

EVA Plans 'Vending 2020' Conference For Madrid On June 10 And 11
Tim Sanford
The European Vending Association has scheduled its next conference, titled "Vending 2020," for Madrid, Spain, for June 10 and 11. Themed "A Glimpse into the Future of Vending," the conference is being organized with the objective of helping participants anticipate future trends likely to affect the industry over the next decade...

KY Council Readies Family-Friendly Meeting, June 25-28
Emily Jed
The Kentucky Automatic Merchandising Council is planning an informative and fun-filled program for its annual meeting, taking place from June 25 to 27 at Dale Hollow Lake State Resort Park in Burkesville...

Mid-America Association, MWDA Plan Joint Confab For June 11-13
Tim Sanford
The Resort at Port Arrowhead in Lake Ozark, MO, will be the setting for a joint convention organized by the Mid-America Automatic Merchandising Association and the Missouri Wholesale Distributors Association. It's scheduled for June 11 through 13...

NAMA Sets Date For Fall Executive Development Program
Emily Jed
NAMA's 2010 Executive Development Program will take place from Oct. 3 to 6. The certificate course, presented by the vending association in conjunction with MSU's School of Hospitality Business is designed to enhance the knowledge...

NCA Sweets & Snacks Expo Exhibits Sell Out As 494 Suppliers Sign Up
Tim Sanford
Exhibitors in record numbers have reserved all the available exhibit space for the Sweets & Snacks Expo at McCormick Place in Chicago. The show, sponsored by the National Confectioners Association, is set for May 25-27...

NCVA Emphasizes Education At June 2 Confab In Greensboro
Tim Sanford
The North Carolina Vending Association has announced an extensive educational program for its upcoming annual conference. It's set for June 2 at the Hilton Garden Inn in Greensboro...

NY Vending Association Plans June 9 Dinner Meeting
Emily Jed
The New York State Automatic Vending Association is planning a dinner meeting in Westchester County on Wednesday, June 9. NYSAVA officials and lobbyists will update operators the status proposed state legislation threatening the industry...

Reed, NAVSA Plan Vending Paris 2010 For Oct. 27-29
Tim Sanford
The next staging of Vending Paris is set for the Porte de Versailles Exhibition Center from October 27 to 29. Originally D.A. Expo, the Paris show has grown in prominence...

Texas Association Puts Finishing Touches On July 29-31 Meeting
Emily Jed
The Texas Merchandise Vending Association will hold its 59th annual conference from July 29 to 31 at the Renaissance Worthington Hotel in Ft. Worth...

Upfront with the Publisher
Bringing Cashless Vending Into Focus
Alicia Lavay
NAMA's new Cashless Solutions program is the talk of the industry. If you are aware of it but are still confused, I have a sneaking suspicion that you're not alone... by Alicia Lavay-Kertes

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