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Articles
Vol. 53, No. 3, March 2013

Vending Features
Ameri-Source Promotes USA Technologies' Cashless And Telemetry Solutions To Its 475 Members
Emily Jed
As part of the three-year agreement, Ameri-Source will endorse USAT's ePort technology and ePort Connect service to its 475 members, who will be eligible to receive preferred pricing...

Arizona Legislators Seek Nutrition Guidelines For High School Vending Machines
Emily Jed
The proposed rules would require nutritional standards for all food and beverages sold in high schools, and they apply to vending machines...

Arizona U. Off-Campus Residential Development Gets Shop24 Unit
Emily Jed
New District on Apache student housing community prides itself on its cutting-edge amenities, including the Shop24 automated store. The giant vending machine also will be accessible to the general public...

Bsquare Leads Hardware And Software Integration For Costa Express Vending Machine
Tim Sanford
The Costa Express CEM-200 interactive gourmet coffee vending system that has gained fame as an example of Intel Corp.'s "smart vending" concept also showcases the capabilities of a Bellevue, WA-based firm that served as lead integrator...

By Gallons Or Fluid Ounces, Oregon, Texas And Rhode Island Lawmakers Propose Soda Taxes
Emily Jed
Sugary beverage taxes have been introduced in at least three states as Legislatures across the country begin their 2013 sessions. In Texas, state Rep. Joe Farias wants a penny-per-ounce tax on sugary-sweetened beverages...

California Bill Seeks 'Healthy Vending' On State Property
Emily Jed
California lawmakers have introduced a bill that would mandate that at least 50% of the food sold through vending machines on state property meet accepted nutritional guidelines by Jan. 1, 2015...

Canteen Sales Veteran John Scallion Dies
Emily Jed
John Scallion, who retired from Compass Group's Canteen Vending after a 42-year sales career, died on Feb. 28. He was 83...

Charles Bertsch, Vending Operator, Entrepreneur And Former NAMA Chairman, Dies At 89
Nick Montano
Charles Edward Bertsch, who founded the Bertsch Vending Co. in Warsaw, IN, died on March 9 at the Hillcrest Convalescent Center in North Carolina. He was 89...

Coinstar Adds PayPal Function To Coin-Counting Kiosks, Aims To Double Revenue Through New Ventures
Emily Jed
Coinstar Inc. is adding a feature at some of its coin-counting kiosks that enables consumers to use them as ATMs for their PayPal accounts. Consumers can add coins and paper currency into or withdraw funds from their PayPal accounts, as well as send money to other PayPal accounts...

Coinstar Fourth-Quarter Profit Slides 27% As Redbox Growth Slows; Introduces Ticket Vending Service
Emily Jed
Coinstar posted profit of $22.9 million, or 75¢ a share, during the quarter ending Dec. 31, down from $31.5 million, or $1 a share. New vending services include movie streaming and ticket sales...

Coinstar Offers Investors $350M In Bonds
by Staff Reporter
The company that operates its namesake coin-counting machines and Redbox DVD movie rental kiosks is seeking to raise $350 million by selling six-year senior unsecured notes (bonds) to private investors. That's $50 million more than previously announced on March 4...

College Tests Biometric Payment System; Biocryptology Reads Fingerprint And Hemoglobin
Hank Schlesinger
A sampling of students and faculty members at South Dakota's School of Mines and Technology are testing a biometric payment system that uses the index finger as identification...

Consumer Advocate CSPI Petitions FDA To Limit Sugar In Drinks
Nick Montano
The Center for Science in the Public Interest filed a petition today with the FDA which sets forth what it says is scientific evidence that added sugars in drinks cause obesity and chronic illnesses. "Like a slow-acting but ruthlessly efficient bioweapon," is how CSPI's Michael Jacobson describes sugary drinks...

Cornell Study Finds Green Calorie Labels Impart 'Healthy' Perception
Emily Jed
Research suggests label color may impact whether people perceive the food as healthy, regardless of the actual calorie content...

Debit Card Fees Drop, Usage Rises
Hank Schlesinger
Interchange fees received by covered issuers dropped by more than half from an average of 50¢ per transaction (1.29% of transaction value) to 24¢ per transaction (0.60% of transaction value), according to a report from the Fed...

Dr Pepper Snapple Q4 Profits, Sales Edge Up, 'Ten' Launch Aims To Reinvigorate Sales
Emily Jed
The Plano, TX-based maker of Dr Pepper, 7UP, Snapple and Canada Dry reported net income of $170 million from $166 million in the same quarter a year earlier...

DSP Acquires Dr Pepper/7-UP-West
Emily Jed
Dr Pepper Snapple Group Dr. Pepper/7-UP Bottling Co. of the West, based in Reno, NV. The acquisition includes rights to the Dr Pepper/7UP-West territory and ownership of its distribution operations in Reno, Chico, CA, and Boise, ID...

Fairfax County, VA, School Official Proposes Banning Soda In Vending Machines
Emily Jed
Fairfax County School Board member Ryan McElveen is leading an effort to remove soda from vending machines in county schools, which consist of 156,000 students...

Feb. 19: Tennessee Automatic Merchandising Association To Meet With State Lawmakers; TAMA To Honor Operator Scott Young, Who Died At 49 In December
Nick Montano
Tennessee's vending trade will hold its annual Legislative Day on Tuesday, Feb. More than 20 TAMA members are expected to meet with lawmakers and their staffs for the daylong event...

Flowers Foods Wins Hostess Bread Brands In Uncontested Bid
Emily Jed
After no other bidders emerged to challenge it, Flowers Foods is set to grab Wonder and other bread brands being sold by bankrupt Hostess Brands for $360 million...

Flowers Foods' Profits Surge In Q4; Sales Boosted By Hostess Shutdown
Emily Jed
The packaged baked goods maker got a big sales boost in the fourth quarter as Hostess Brands' abrupt closure in November left retailers scrambling to fill their shelves with Twinkies alternatives...

Giant Tweet-Powered Doritos Vending Machine Replica Engages SXSW Concertgoers
Emily Jed
A 62-foot-tall tweet-powered Doritos vending machine that doubles as a stage will let concertgoers shape the main event at this week's South by Southwest music festival in Austin, TX...

Health Movement Drives Surge: Fruit Is No. 1 Snacking Category
Emily Jed
Eye-opening new study by the NPD found that consumers with the "healthiest" lifestyles are the most frequent snackers. Another surprising finding is that fresh fruit is consumed more often than any sweet or salty snack food, making it the top snack choice of U.S. consumers...

Healthy Beverage Expo Keynoter Phil Lempert Says More Nutritious Drink Options Are In Store
Emily Jed
Supermarket guru Phil Lempert, a well-known analyst of consumer behavior, will share why he thinks nutritious and functional beverages will define the future of the beverage industry...

Hospital Market Greets goCharge Mobile-Device Charging Stations
Emily Jed
Patients and visitors can use goCharge stations to power up cellphones, tablets and more to stay connected and pass the time without the worry of battery life...

Judge Blocks New York City's Sugary Drink Ban, Which Was Supposed To Begin Mar. 12
by Staff Reporter
A judge has invalidated New York City's ban on large sugary drinks, which was supposed to go into effect on March 12...

Kentucky Canteen Franchise Acquires 2 Indiana Vending Businesses
Emily Jed
Canteen of Owensboro has acquired the vending businesses of Fischer Candy and RDM Sales, both based in Indiana...

Mississippi Proposes To Assert State Control Over Nutrition Labeling For Vending Machine Foods
Emily Jed
Two new bills would give the Mississippi Legislature sole authority to enact regulations pertaining to nutrition labeling of food and beverages on menus in restaurants and for vending machines...

Mondelez Posts Weaker-Than-Expected Q4 Results
Emily Jed
Net profit for the fourth quarter was $534 million, or 30¢ a share, down from $830 million, or 47¢ a share, a year earlier. Revenue fell 1.9% to $9.5 billion during the period...

New Company Offers AirVend Touchscreen Interface For Vending Machines
Nick Montano
Provo, UT, company is offering a touchscreen solution for vending machines. It is designed to enhance the POS experience and ease compliance with government product content disclosure rules...

Newt Gingrich Will Keynote NAMA OneShow General Session On April 25
Tim Sanford
The former Speaker of the House will deliver the keynote address at the National Automatic Merchandising Association's annual general session and membership meeting in Las Vegas...

NYSAVA Schedules Annual Meet, Dinner In Clifton Park On Mar. 20
by Staff Reporter
Meeting-goers also will have the opportunity to exchange ideas with members of the National Automatic Merchandising Association's staff, including the association's new senior vice-president of government affairs Eric Dell...

Paul F. Bartolucci, Former Aramark Vending Director, Dies
Emily Jed
Paul "P Bart" Bartolucci, who served for decades as director of vending operations at Aramark, died in Massachusetts on Feb. 9. He was 74...

Pennsylvania Police Charge Vending Vandal In Dozens Of Thefts
Emily Jed
Police in State College, PA, have charged a man in a string of 61 thefts from vending machines over the past year. He allegedly stole $2,715 by prying open machines at several hotels in the area and caused another $23,012 in damages....

PepsiCo Profit Climbs In Fourth Quarter
Emily Jed
The drink and snack giant's net income rose 17% in the fourth quarter, topping Wall Street estimates and suggesting that it's delivering on its turnaround plan. Earnings totaled $1.66 billion, or $1.06 a share...

Police Catch Vending Thief Red-Handed Using Stolen Keys
Emily Jed
Police in Louisville, KY, arrested a man who allegedly posed as a route driver and used stolen vending machines keys to help himself to the cash inside...

Red Bull Adds New Flavors
Emily Jed


Seattle Adopts Healthy Vending Legislation
Emily Jed
The Seattle City Council unanimously approved new rules requiring all vending machines operated on city property to be merchandised with at least 50% "healthier" and "healthiest" food and beverage selections...

Seattle Bill Pushes For Healthier Vending Fare In City Buildings
Emily Jed
City councilman Richard Conlin has introduced a bill that proposes to stock half of every vending machine in city-run buildings with "healthier foods"...

See-Through 'Cans' Of Fruit Add Healthy Snacks To Beverage Venders
Emily Jed
The see-through containers, engineered to display the fruit inside and facilitate eating on the go, come with a peel-off lid, attached folding spoon and snap-on resealable cap...

Smartphone App Connects Customers With Vending Operators
Emily Jed
VendCentral's MR1 (or Mobile Request 1) allows vending patrons to have a direct link to the vending company from any smartphone to request refunds and new products, report machine malfunctions and provide feedback...

South Carolina Bill Seeks Healthier Fare In School Vending Machines
Emily Jed
The South Carolina House of Representatives has introduced a bill that would eliminate "junk" food from school vending machines and lunchrooms...

Spindle Liaisons Extend Mobile Payment Flexibility, Speed Adoption
Tim Sanford
Spindle Inc. has announced an agreement with NCR Corp. to resell NCR's Silver, a mobile point-of-sale system designed for small to midsize businesses...

Stronger Sales Boost Hershey's Q4 Profit
Emily Jed
The chocolate giant saw net income rise 5.5% in the 2012 fourth quarter, as sales of its Kit Kats and Reese's boosted revenue. The company said it gained market share across all categories...

Students Design Beverage Vending Machine That Accepts Universal Currency
Hank Schlesinger
Students at the Miami Ad School Madrid, known as "The School of Pop Culture Engineering," have created The Worldwide Machine that accepts virtually any currency...

Sylvan Myers, Former President Of Wometco And Head Of Its Vending Division, Dies At 95
Nick Montano
Sylvan "Van" Myers, a titan of the media and vending industries, died in Florida on Feb. 12. He was 95. Myers spent 44 years at Wometco Enterprises, rising through the ranks lead its bottling, vending and foodservice operations. He became president of the company in 1983...

TaxiTreats Raises $1M, Plans Vengo Vending Launch In Big Apple
Hank Schlesinger
TaxiTreats plans to begin installing the Vengo machines this summer in bars and taverns, but not initially in taxicabs. Village Pourhouse in Manhattan's East Village will get first machine...

Tweet-Activated Vender Dispenses Hot Wheels At Canadian Auto Show
Emily Jed
Chevrolet Canada teamed up with marketing firm TrojanOne and Hot Wheels to develop the Twitter-activated Camaro-matic Trending Machine...

Two Dozen Students Suspended For Stealing Vending Snacks
Emily Jed
Officials at high school in Michigan suspended 25 students who reportedly admitted to stealing snacks from a vending machine...

Vagabond Upgrades VMS Mobile App, Adds Android Compatibility
Tim Sanford
In addition to Android compatibility, Vagabond 1.2 includes upgrades designed to enhance the mobile experience of the vending operators, drivers and warehouse personnel who use the system...

VAMA Details Impact Of Revised State Sales And Use Tax On Vending
Emily Jed
Virginia Automatic Merchandising Association has described the effect on vending operators of the state's revised sales and use tax requirements. The tax law was changed to address funding requirements for a new transportation initiative...

Vending Operators May Qualify For Tax Credit For ADA Upgrades
Emily Jed
Vendors that qualify as small businesses under the IRS code may be entitled to a tax credit or deduction, if they have upgraded their equipment to comply with the new Americans with Disabilities Act rules...

Vending Veteran And Boxer Frank Gerrard Dies At 90
Emily Jed
Frank Gerrard had served as vice-president of Northwood Vending of Walbridge, OH. Gerrard was a professional boxer in his earlier years, and went on to train Pat "Spunky" Lowry...

Washington Police Believe Vending Bandits Have Inside Expertise
Emily Jed
Cameras in Lakewood, WA, recorded vending thieves in the act. Leader of crew might have been involved in industry, investigators say, based on his ability to open and relock machine doors, and his knowledge of where to access the money and speed at doing so...

Wichita Vending And Wichita Canteen Are Now Premier Food Service
by Staff Reporter
Wichita Vending became part of Compass Group's Canteen Vending franchise when it purchased Wichita Canteen a year ago...

Winning Hostess Bidder Hopes To Return Twinkies To Shelves By Summer
Emily Jed
Hostess Brands Inc. said it will sell Twinkies to Apollo Global Management LLC and C. Dean Metropoulos & Co. after no other bids were received, eliminating the need for an auction...

ZoomSystems Machines Deliver TSA-Friendly Toiletries To Airport Travelers
Emily Jed
Airport travelers will have easy access to Transportation Security Administration-friendly sizes of health and beauty essentials like toothpaste and deodorant through conveniently located ZoomSystems vending machines...

Micromarkets
365 Retail Markets Plans Launch For New Micromarket Technology
Tim Sanford
The manufacturer says it's building smarter micromarkets by responding to trends in the vending industry and the needs of today's operators. New 365 technology will be on display at the NAMA OneShow in late April...

Avanti Returns To Dallas For Second Micromarket Meeting
Emily Jed
Operators of the self-checkout stores and suppliers of products for them shared sales and marketing strategies during a series of education sessions...

Music and Games Features
'The Art of Video Games' Opens At MoMA
Hank Schlesinger
New York City's Museum of Modern Art unveils its newly acquired video game collection, helping to feed a growing nostalgia for classic games and the classic coin machine arcades that once housed them...

Adrenaline Launches Black Out Merchandiser, Licenses Lane Splitter
Hank Schlesinger
New from Adrenaline Amusements is a skill-based videogame merchandiser with a novel user interface. Its transparent touch LCD allows users to view prize offerings through the play screen in attract mode, and then changes to an opaque multitouch playfield for play...

Alouette Amusement's Phyllis O'Reilly Dies At 77
Nick Montano
Félicitas (Phyllis) O'Reilly of Alouette Amusement Canada Inc. was born in Hamburg, Germany, and in 1954 at age 18 immigrated to Montreal, where she soon met her husband and business partner Gerry O'Reilly...

AMI Completes Migration Of Jukeboxes On Ecast Network
Nick Montano
AMI said newly connected Ecast machines are still eligible for migration through the end of February. The Ecast network will be fully decommissioned on March 4...

AMOA States Council Focuses On Partnership, Lobbying And Location Gaming
Marcus Webb
Some 65 representatives from 26 state operator associations focused on building partnerships, lobbying state and national government, and the vexed questions of gambling at the 2013 Council of Affiliated States meeting in San Antonio...

Apple Industries' Scene Machine Photobooth Offers Versatile Compositing Capabilities
Nick Montano
New Face Place booth uses "chroma key" technique, originally developed for special effects in motion pictures, to permit customers to choose from a variety of scenes in which to appear...

Association, Business Management Firm INOVA Opens Doors; Sarris Is President
Nick Montano
Created in 2010 as a side venture by management and marketing pro Tracy Sarris, INOVA is now a full-fledged company serving business and nonprofit organizations...

Astrosystems Introduces Streamlined ST1-C Bill Validator For U.S. Market
Tim Sanford
Suitable for amusement machines, as well as vending equipment, the latest model in Astrosystems' Global Bill Acceptor lineup is available with all standard interfaces, including MDB. It can accommodate banknotes as wide as 70mm....

Betson Promotes Scott Gilmore To Director Of FEC Sales And Consulting
Tim Sanford
In the the newly created post, Scott Gilmore will work with present and planned location-based amusement centers, to help direct their entertainment projects...

Coastal Amusements' Temple Run Is Case Study For Conversion Of Mobile Game Apps To Coin-Op
Hank Schlesinger
Finding the right app for an arcade adaptation isn't as easy as it looks. Even an app that has enticed tens of millions of players might not be right for coin-op. Coastal's Sal Mirando shares insight on apps-to-arcade success...

Complaint Filed Over Alleged Restraint Of Trade In Jukebox Industry
Nick Montano
A complaint has been filed in the U.S. District Court for the district of Massachusetts that alleges Rowe International Corp. (AMI Entertainment) and the Amusement and Music Operators Association are involved in restraint of trade...

Conn. Shooter Is Portrayed As Video Gamer; Bill Would Impose 'Sin Tax' On Violent Games
Nick Montano
Investigators said they found thousands of dollars' worth of consumer videogames in the home of Adam Lanza, who massacred 26 people at Sandy Hook Elementary School on Dec. 14...

Connecticut Weighs Ban On Arcade Gun Games; Sin Taxes And Taskforces Target 'Violent' Home Games In 2 States
Marcus Webb
An attorney from the Connecticut chapter of the American Civil Liberties Union warned that a videogame ban would be unconstitutional. In Missouri, lawmaker proposes measure that would impose a 1% tax on "violent" games...

Georgia Law To Create Video Lottery, Making Music and Amusement Operations 'A Privilege - Not A Right'
Marcus Webb
Video poker machines, a thriving sector in Georgia, would be transformed into an operator-run, computer-networked video lottery program regulated by the Georgia Lottery, if a new bill becomes law...

Gold Standard Unveils 'Dual Pool' Table With 3-Player Game Options
Tim Sanford
Gold Standard Games (formerly Shelti Inc.) has unveiled a novel pool table that offers patrons a choice of traditional two-player games and a new "3Some" option...

Gov. Christie Vetoes Online Gambling Bill For New Jersey, But He Endorses Concept
Marcus Webb
Gov. Chris Christie vetoes a bill that would have legalized online gambling by existing brick-and-mortar casinos in Atlantic City. (He might have supported it -- if online casinos were taxed at 15%)...

Heighway Pinball Takes Modern Approach To Reintroduce Classic Game; Full Throttle Is Release No. 1
Hank Schlesinger
In a world in which most young people are more familiar with pinball apps than the real thing, Andrew Heighway has made it his mission to change that. The 41-year-old pinball entrepreneur is priming his first flipper game for the coin-op market, and a new generation of players...

ICE Reports Strong Demand For Harpoon Lagoon Redemption Game
Tim Sanford
Innovative Concepts in Entertainment's Joe Coppola said the new four-player video redemption game is on track to become one of the top amusement machines of 2013...

In Hawaii, Judge Says Sweepstakes Videogames Are Illegal Gambling Devices
Marcus Webb
Sweepstakes videogames seized from six Honolulu arcades last September are illegal gambling devices, U.S. District Judge Leslie E. Kobayashi said in a preliminary ruling...

Incredible Technologies Adds 5 Courses, Enhanced Player Features In Upcoming PowerPutt 2013 Update
Nick Montano
Incredible Technologies said it will release a software update for its PowerPutt Live coin-op videogame in March. The update adds five new 18-hole miniature golf courses, bringing the total number of course selections to 11...

Judge Enables North Carolina To Enforce Sweepstakes Videogame Ban
Marcus Webb
N.C. Superior Court Judge Robert Johnson ruled against International Internet Technologies LLC and a local operator to clear the way for police to enforce North Carolina's ban on sweepstakes videogames...

Megatouch Live V2.8 Update Features Quick Restart, Selectable Screen Sizes
Nick Montano
With the new software, load times for Tournamaxx Classic and Megatouch Classic games are reduced by 30 seconds, giving players instant entry to the classic game choices...

Mississippi Bans Sweepstakes Videogames, Spares Redemption Amusements
by: Staff Reporter
Mississippi is the next state to ban sweepstakes videogames. On Feb. 12, the state's House passed measure outlawing the Internet cafés where the online sweepstakes games are usually placed...

Mom Brandishes Pistol At Chuck E. Cheese's - In Connecticut
Marcus Webb
A pizza-arcade customer brandished a 0.38 caliber revolver and threatened another customer on Feb. 4...

Music Industry Sees First Sales Growth In 13 Years In 2012
Marcus Webb
The International Federation for the Phonographic Industry said total music sales were $16.5 billion in 2012, compared with $16.2 billion in 2011, an increase of 0.3%...

Namco And Nintendo Partner For Mario Kart Arcade Videogame
Marcus Webb
The game, making its debut in Japan, may incorporate the glider mechanics seen earlier in a consumer videogame, Mario Kart 7...

Namco Bandai Profits Skyrocket 72%
Marcus Webb
The arcade game and toy company said it netted $303 million from an 8.4% year-over-year increase in sales....

Nevada, New Jersey Legalize Online Casino Gambling
Marcus Webb
The race is on to be the first U.S. state to launch legalized Internet gaming...

Newtown Dads Open The Sandy Hook Arcade Center
Source: Sandy Hook Arcade Center | Released Feb. 14, 2013
Andrew Clure and Scott Cicciari -- operators of free-play arcade -- hope to strengthen the Newtown, CT, community by bringing families together. Grand opening is Saturday, Feb. 16...

Philadelphia Video Poker Case Fails To Convict Lead Suspect
by Staff Reporter
A federal jury in Philadelphia acquitted seven defendants or deadlocked on their verdicts in a case that involved some 60 counts of racketeering with illegal video poker...

Q&A | Andy Shaffer, AMOA President
Marcus Webb
On March 22, at the close of Amusement Expo in Las Vegas, Andy Shaffer returns to normal operator life in Columbus, OH, after completing his one-year term as president of the Amusement and Music Operators Association. John Pascaretti of Warren, MI-based Pascaretti Enterprises, an equipment distributorship, will move into the trade association's top elected post...

Raw Thrills Renews Agreement For MEI Validators
Nick Montano
MEI Inc. reports that Raw Thrills has extend its multiyear agreement under which the arcade videogame developer will specify MEI as its preferred payment systems provider. Their agreement was renewed for three years...

Razelle Toranto Of Birmingham Vending Has Died
Nick Montano
Razelle Toranto, who was part of coin-op's greatest generation, died on Feb. 19. She was 80...

Reconstruction Of New Jersey's Amusement Sector Shifts Into High Gear; Crowds Will Be 'Down The Shore' By Memorial Day
Nick Montano
With summer fast approaching, Jersey Shore communities are bouncing back with heightened vigor. "Every day we're making more progress," said New Jersey Amusement Association president John Maurer, an arcade operator and principal of Coast To Coast Entertainment...

Shaffer Distributing Co. Relocates Michigan Branch
Nick Montano
Shaffer Distributing Co. has moved its office Livonia, Michigan, from Schoolcraft Rd. to Stark Rd., effective Feb. 18...

Sweepstakes: Arrests In Hawaii, Debate Continues In Ohio
Marcus Webb
In Honolulu, police arrest six people and seize equipment during raids on Internet sweepstakes locations. In Ohio, the AG supports House Bill 7, which proposes a ban on sweeps videogames...

Unis Launches Astro Invasion, A Children's Ball-Toss Redemption Game
Tim Sanford
New from Universal Space, better known as Unis, is a two-player children's redemption game that builds on the success of the company's popular Dino Pop...

USA Technologies Taps Betson As Cashless Agent For Amusement Operators
Nick Montano
Subject to the terms of its three-year agreement, Betson will be an authorized distributor of USAT's ePort for cashless payment and data reporting services, including exclusive use of the ePort Connect service in conjunction with a customer's ePort...

Bulk Vending
Beaver Brightens Up Bulk Venders With New Color Options
Hank Schlesinger
Beaver Machine Corp. will offer its RB and NB venders in tropical teal and sunset orange. The smaller RB vending machine will also be available in bright pink...

C-Stores Post Modest Growth In 2012, Nudging Above 149,000 Units
Hank Schlesinger
The number of convenience stores, now staple locations in some markets for bulk, skill crane and kiddie ride vendors, grew to a record 149,220 outlets last year...

Experts Warn Of Looming Mall Closings
Hank Schlesinger
Closure risks could spell bad news for some vending operators, particularly those in the bulk segment, who are reliant on mall locations...

Ford Gum & Machine Celebrates 100 Years Of Innovation In Bulk Vending
Hank Schlesinger
bulk vending While it is rare to find a company with that kind of longevity, it's even more uncommon to find one that has achieved the level of consistent innovation exhibited by Ford Gum. Its story has been punctuated by remarkable vending industry milestones that extend from its start to the present day. One-hundred years ago, Ford S. Mason, a roofing salesman from upstate New York, traveled to Manhattan to attend a conference at the newly constructed Flatiron Building. In the Big Apple, Mason first encounters bulk vending machines...

NBVA Raffle Sets $10,000 Bulk Vending Scholarship Goal
Hank Schlesinger
The National Bulk Vendors Association is once again mobilizing to raise funds for its new scholarship program. A raffle is planned during the Amusement Expo in March...

NBVA's Schechner Predicts Successful Bulk Vending Show
Hank Schlesinger
The National Bulk Vendors Association's 63rd annual trade show and convention is expected to outperform last year's event...

Two Decades In: Licensed Merchandise Continues To Reward And Challenge Suppliers And Operators
Hank Schlesinger
Licensing has been an important product segment in bulk vending for 20 years now. Over the past two decades, not only has this content strategy propelled the gumball and sticker machine businesses into the pop culture mainstream, it has also made vending operators a good deal of money. New challenges and greater rewards are now in store for suppliers and operators...

Editorial: Vending
Editorial
Role Models
Tim Sanford
The vending industry has demonstrated remarkable resilience and flexibility throughout its history, attributable almost entirely to its ability to engage the attention of remarkable individuals. Recent news items about two of them illustrate this point: the retirement of James Clark and the death of David Satel... by Tim Sanford

Editorial: Music and Games
Designing Bulk Vending Routes For Greater Efficiency
Hank Schlesinger
Many operators who are fastidious in most areas of their businesses, from machine maintenance to location relations, often fail to review the most basic elements of how their route drivers get from points A to points B, and beyond... by Hank Schlesinger

Seven Strategies For Sales Success
Marcus Webb
Every organization involved in music and games is a sales company -- or should be. Operators sell to locations. Distributors sell to operators. Manufacturers effectively sell to both. Associations sell to everybody. Based on my own experiences and in-person observations of world-class sales professionals in various industries, here are seven strategies for more successful sales... by Marcus Webb

Bulk Vending and Crane Products
March 2013's Spotlight on Product for Bulk Vending, Cranes and Redemption


Coffee Service News
Bloomberg Praises Food Makers' Salt-Reduction Progress
Emily Jed
Mayor Michael Bloomberg praised 21 packaged food companies and restaurants for meeting their targets in a voluntary campaign led by New York City to cut the salt content in foods...

Bloomberg's Next Target: Plastic Foam Containers
Emily Jed
New York Mayor Michael Bloomberg, whose regulatory hammer has come down on fatty foods, supersized sodas and smoking in bars, is taking a swing at plastic foam food packaging...

Buffett's Berkshire Hathaway Enters Deal To Buy Heinz For $23 Billion
Emily Jed
The world's most famous ketchup maker has agreed to be acquired by an investment partnership formed by billionaire Warren Buffett's Berkshire Hathaway Inc. and Brazil's 3G Capital...

Bunn Debuts Cloud Technology With Superautomatic Espresso Line
Emily Jed
Routine and on-demand maintenance through the new Bunnlink service are coordinated via machine-to-machine (M2M) communication that enables remote equipment management...

DS Waters Acquires AquaSpring Water Co.
Emily Jed
AquaSpring has been providing natural spring water to Houston-area customers for 13 years...

DS Waters Buys Hillcrest Springs Delivery Business
Emily Jed
DS Waters said the acquisition will expand its Alhambra water brand and its coffee and water filtration services in northern California...

DS Waters CEO Dillon Schickli Retires; Tom Harrington To Lead Nationwide Water And OCS Company
Emily Jed
DS Waters of America Inc., a water and OCS company, announced that its chief executive, Dillon Schickli, has retired. Tom Harrington has stepped up to fill the top post, effective immediately...

Gaviña Packages Don Francisco's Family Reserve In Single-Serve Cups
Emily Jed
Gaviña will be exhibiting at the National Automatic Merchandising Association's OneShow in Las Vegas, April 24-26, in booth No. 747...

Green Mountain Adds Lipton Tea K-Cups, Vue Packs
Emily Jed
Lipton K-Cup and Vue packs will roll out in the U.S. and Canada beginning this summer. They will join Keurig's existing lineup of tea brands, which include Celestial Seasonings, Bigelow, Twinings and Tazo...

Kraft Cuts U.S. Coffee Prices 6%
Nick Montano
Kraft Foods Group Inc. on Feb. 22 cut prices of its Maxwell House and Yuban coffees by around 6%. The move follows a price reduction by rival J.M. Smucker Co....

Marley Coffee Real Cups Roll Out At Office Depot; Equity Deal Settles $1M In Debt
Emily Jed
Real Cups are making their way onto Office Depot shelves at its stores throughout North America. Separately, Marley Coffee said it has settled more than $1 million in debt in exchange for the issuance of shares of its common stock to equity investor Ironridge Global IV Ltd....

Mother Parkers' RealCups Reach 25 Million Mark
Emily Jed
Launched last August, RealCup capsules, patented by Mother Parkers, are compatible with Keurig K-Cup single-serve brewers...

Smucker Lowers Coffee Prices Another 6%
Emily Jed
The J.M. Smucker Co. has cut the list price for its packaged Folgers and Dunkin' Donuts coffees by 6% on average to adjust for sustained declines in green coffee costs...

Starbucks In The News: Sparkling Coffee Energy Drink, Free Digital New York Times Access
Emily Jed
The nation's biggest coffeehouse chain has unveiled a ready-to-drink coffee-based energy beverage in Canada. In the U.S., it has partnered with The New York Times to offer patrons free digital access to the newspaper's articles...

VE South Adds Perfect Servings Powdered Condiment Dispenser To Equipment Lineup
Emily Jed
"It's one of those items that makes you say, 'Why didn't I invent this?'" said VE South general manager Joe Gilbert. The bulk-loaded dispenser delivers a single portion of powdered creamer or sweetener directly into the user's hot beverage...

Cover Stories


Better For All: Vending Industry Steps Up To Address Public Dietary Concerns
Emily Jed
As belief in the health and wellness dimension of dietary choices becomes more widespread, many operators are taking their healthy vending programs to the next level by expanding the better-for-you range of products in their machines, and finding ways to make sure that their customers have the information they need to choose the items that conform to their preferences. High-profile public health initiatives like Michelle Obama's "Let's Move" campaign are increasing public awareness of nutrition and fitness. And the resulting laws and regulations, springing up at every level to modify the way America eats, have made "healthy vending" a merchandising and marketing approach that has become essential for every operation...

Foodservice News
Technomic: Noncommercial Foodservice Shows Signs Of Growth
Emily Jed


Guest Columns
Greatly Improved Decaf Is Tool For Upping Daily Consumption
by Kevin Daw
My main job at Heritage Coffee is coffee buyer and cupper. Once while tasting a line of decaf offerings I realized that the quality of decaf coffees, in particular methylene chloride processed, had really improved... by Kevin Daw

Win Reception's Attention, And Win The Cold-Call War
by Len Rashkin
Those of you who have been reading my articles over the past 20 years are familiar with my belief that in order to be effective in sales, you have to be different from your competition... by Len Rashkin

Meetings/Events
Arkansas Council Combines 2013 Conference, Legislative Days Events
Tim Sanford


EVA Renews Partnership Pact With BDV For 2013 Eu'Vend, Coffeena
Tim Sanford


EVA Shapes 'Course To Growth' At 2013 Shipboard EurOps Confab
Tim Sanford


French Fast-Food Shows Team Up; Will Join Vending Paris Next Year
Tim Sanford


KAMC (Kentucky) Membership Throngs Capital To Support Sales Tax Exemption
Tim Sanford


Names in the News
Betson Taps Lamoreaux For Sales In Mountain States
Nick Montano


Flowers Promotes Allen Shiver To CEO
Emily Jed


Lisa Ingram Becomes 4th-Generation White Castle System President
Tim Sanford


NAMA Promotes LyNae Schleyer To VP Of Meetings And Events
Nick Montano


Shaquille O'Neal Takes Stake In BLUEO4 Water
Emily Jed


TouchTunes Names David Paschkes Senior Veep Of Advertising
Nick Montano


Small Business News
No Shortage Of Reasons For Sudden Spike In Gas Prices
by Staff Reporter


Upfront with the Publisher
Holding Out For A Hero
Alicia Lavay
Any operation that contracts with a location is in effect hired to do a specified job. Actually doing that job and seeing it through to the end with a strong work ethic is the reason it is in business... by Alicia Lavay

Vending Machine Products
AriZona Beverages Expands RTD Tea Range With Strawberry Variety
Emily Jed


Chew Gum, Think Fast
Hank Schlesinger


Crystal Geyser And Soma Beverage Partner To Expand Metromint Distribution
Emily Jed


Crystal Light Unveils Liquid Squeeze Bottle
Emily Jed


Herr's Launches Ripple Baked Crisps
Emily Jed


Line Extensions, Reformulations Mark Lance's 100-Year Milestone
Emily Jed


Mondelez Brings belVita Breakfast Biscuits To Vending
Emily Jed


Mountain Dew Kickstart Targets Morning Drinkers
Emily Jed


Wrigley Rolls Out Alert Energy Caffeinated Chewing Gum Line
Emily Jed


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