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Articles
Vol. 53, No. 10, October 2013

Vending Features
ACE Returns To Myrtle Beach Oct. 3-5; Business Coach Ty Bello Is Keynoter
Emily Jed
The Atlantic Coast Exposition opens next week at the Embassy Suites at Kingston Plantation here. The annual vending and office coffee service confab, jointly sponsored by the North Carolina Vending Association, South Carolina Vending Association and Virginia Automatic Merchandising Association...

AnywhereCommerce Wins U.S. Patent For Mobile Payment Encryption Technology
Emily Jed
The U.S. Patent and Trademark Office awarded a patent that covers encryption technology that resides in mobile point-of-sale appliances...

AnywhereCommerce's Mobile Point-Of-Sale Device Is Visa Ready
Emily Jed
AnywhereCommerce's mobile point-of-sale (mPOS) Walker device has been approved for use with Visa cards by the Visa Ready Partner Program...

Aramark Files For $100 Million IPO
Emily Jed
A registration statement has been filed with the U.S. Securities and Exchange Commission for a proposed initial public offering The foodservice and vending giant said it plans to use proceeds to repay debt...

AVT Retains Law Firm To Enforce Wireless Vending Patent
Emily Jed
AVT Inc.'s newly appointed counsel, One LLP, has handled patent litigation for large corporations and organizations, including Blockbuster, Conexant, Meade Instruments and the U.S. Navy...

Bra Venders Appear In Japan
Hank Schlesinger
Japanese lingerie maker Wacoal is testing vending for retail support. A bra vender makes its first appearance at the company's Une Nana Cool specialty shop in Tokyo's Shibuya shopping district...

CAMA Combines Education, Exhibition Oct. 6-8 In Vancouver
Emily Jed
The Canadian Automatic Merchandising Association will hold its 2013 vending exposition at the Sheraton Vancouver, Wall Centre Hotel. The keynote presentation on Monday, Oct. 7 -- "The Art of Customer Service - Influence with Ease" -- will be delivered by corporate trainer Jeff Mowatt...

Champion Vending Lands Fordham University Account
Emily Jed
Champion Vending USA Corp. said it has won a 10-year contract for its vending services at Fordham University. The company is expected to install high-tech Merchant Media machines on Oct 1...

Crane Co. Releases Currenza Upgrade For Canadian $5 And $10 Polymer Bills
Emily Jed
The new Canadian bills will begin circulating in November. Crane Payment Solutions' Currenza SMV bill validator will enable vending machines to accept the $5 and $10 polymer notes...

CRH Catering Sues Competitor Over Contract Dispute
Emily Jed
CRH Catering has filed a lawsuit against James Vending for allegedly assuming control of vending operations at a West Virginia hospital where the Connellsville, PA, company had an exclusive contract...

Deutsche Telekom Unveils Telemetry And Cashless Solutions At Eu'Vend
Tim Sanford
Slated for demonstration at the Eu'Vend trade fair are new machine-to-machine (M2M) commerce solutions for the vending industry from Deutsche Telekom. The show is set for Sept. 19 through 21 at the Cologne Fairgrounds...

Drake's Cakes Return This Week
Emily Jed
McKee Foods Corp. is bringing the 125-year-old Drake's cakes brand back to store shelves on Monday, Sept. 23...

First Lady Asks People To Drink More Water In New Campaign
Emily Jed
The first lady is getting behind a new campaign to encourage people to drink more water. The "Drink Up" initiative, launched Sept. 12...

Fox's Tucker Carlson Will Speak At NAMA Public Policy Confab In October
Tim Sanford
NAMA senior vice-president of government affairs Eric Dell said the Advocacy in Action conference will reinforce the association's position as the primary resource for federal policymakers on vending and refreshment services...

Fresh Healthy Vending Goes Public On OTC Markets
Emily Jed
Fresh Healthy Vending International Inc. said it has completed several transactions that position it as a publicly traded company on the OTC Markets under the ticker symbol VEND...

Google Releases Android KitKat, A Mobile System Named After Nestlé's Famous Wafer Bar
Emily Jed
Google announced that the latest version of its Android mobile operating system will be called Android KitKat after Nestlé's popular chocolate and wafer confectionery. Android has been developed by the company's engineers under sweet-themed names since the release of Android Cupcake in 2009 and continuing in alphabetical order until the most recent version, Android Jelly Bean...

Google Releases Mobile Wallet App For iPhones
Emily Jed
Previously only available for Android phones, the virtual wallet app is now available to iPhone, iPad and iPod Touch owners...

HealthVend Broadens Vending's Access To Better-For-You Items
Emily Jed
Three young distribution entrepreneurs noticed that the fast-growing variety of better-for-you snacks and beverages appearing on store shelves was not flowing through the vending pipeline. They responded by establishing a product distribution center that would meet the increasing demand by operators for items of this kind...

Jim Sikes, Founder Of Vendors Supply, Dies At 83
Nick Montano
James Howell Sikes, founder of Vendors Supply Inc., died on Sept. 22. He founded Vendors Supply, a distributor of food and beverage products to vending operators, in 1964 after serving in the U.S. Marine Corps during the Korean War...

LikeUs Network Unveils Mobile Payment Device For Vending Machines
Emily Jed
Device plugs into an open or split MDB port and immediately connects to the wireless network. Vending machines instantly begin accepting cashless payments, without the need for operators to change any settings -- and there are no special screens or tap zones or NFC chips...

MasterCard Study Ranks Canada, Belgium And France As Closest To Being 'Nearly Cashless'
Emily Jed
"The Cashless Journey" tracks how 33 major economies are progressing from cash-based to cashless societies. The study focuses on the value of all consumer payments ($63 trillion), including those that happen beyond the retail point-of-sale...

McDonald's Tests Mobile Payment App
by Staff Reporter
McDonald's customers in two U.S. cities can now use their smartphones to order and pay for Big Macs and fries...

Mondelez International Marks First Anniversary With Volunteering, And Dismissal Of Newtons Suit
Emily Jed
Snack giant celebrates its first anniversary as a new company with monthlong festivities and volunteer activities for its 110,000 employees. Separately, judge dismisses lawsuit over "real fruit" claims on Newtons cookies...

Mondelez Partners With Twitter For Real-Time Brand Marketing
Emily Jed
As part of the deal, Twitter will dedicate teams to Mondelez International in the U.S., Brazil, India and the UK to help local marketers leverage Twitter's real-time analytic capabilities...

NAMA 2013 Innovation Award Winners: ShelfX, LBP, Cantaloupe, Royal Cup, General Mills, AdvancePierre
The National Automatic Merchandising Association's annual Innovation Awards recognize cutting-edge suppliers and products in the vending and refreshment services industry. Vending Times reviews NAMA's winners...

NAMA Takes Part In House Republican Food & Beverage Roundtable
Tim Sanford
At the Roundtable, NAMA senior vice-president of government affairs Eric Dell discussed policy matters related to calorie disclosure at the vending point of sale...

NPD: Nine Out Of 10 Snacks Consumed At School Are Brought From Home; Fresh Fruit And Potato Chips Among Most Popular
NPD Group Press Release
NPD's SnackTrack, which tracks daily all snacking occasions in and away from home, reports that 90% of school snacks are brought from home [press release]

NYSAVA Rallies Support As Tax Relief Bill Heads To Governor's Desk
Emily Jed
More than 125 vending operators, suppliers, distributors and vend brokers turned out for the latest New York State Automatic Vending Association meeting and fundraiser. The association's big push is urging Gov. Andrew Cuomo to sign its sales tax exemption bill...

Pioneer Vend Broker Gene Rorah Dies
Tim Sanford
Gene Rorah founded Michigan Merchandisers almost half a century ago. It became one of the first specialized food brokers to cater to the full-line vending industry...

San Jose City Council Tightens Healthy Vending Restrictions
Emily Jed
The new ordinance requires that 75% of snacks in vending machines meet "healthy" guidelines, up from the 50% requirement put in place in 2006...

Shop24 At Kennesaw State University Is First In Georgia
Emily Jed
Kennesaw State University is home to Georgia's first automated convenience store. The university is the third largest in Georgia's state university system, with 25,000 students...

Small Business Magazine Honors American Vending Machines
Emily Jed
The vending machine remanufacturer and reseller is among 22 local businesses to receive the honor presented by the St. Louis Small Business Monthly...

SmartTap POS Integration Lays Groundwork For Isis Mobile Wallet Rollout
Emily Jed
The Isis SmartTap protocol is a new, proprietary mobile commerce software specification that leverages NFC technology, a standard feature on some new smartphones...

Soaring Chocolate Sales Dwindle Cocoa Supply, Drive Up Prices
Emily Jed
The cost of one kilogram (about 2.2 lbs.) of chocolate in the U.S. is expected to spike to a record $12.25 this year, up 45% from 2007, a London-based market researcher reported...

Spindle Unveils Integrated Mobile Marketing And Payment Application
Emily Jed
The MeNetwork360 platform is comprised of a consumer-facing smartphone and tablet app, and the MeNetworkProSM app that acts as a marketing and mobile payments processing hub...

This Week's Eu'Vend And coffeena Shine Spotlight On Away-From-Home Coffee
Tim Sanford
Eu'Vend and coffeena, Europe’s fast-growing vending and coffee shows, kicked off on Sept 19 and run through Sept. 21 here at the Cologne Fairgrounds...

Travel-Size Must-Have Venders Go Live At Major Airports
Emily Jed
Travelers can purchase TSA-friendly health and beauty necessities on the fly from vending machines at major U.S. airports...

UK's Inaugural fmVend Show Will Unite Vending Operators And Facility Managers
Emily Jed
Datateam Business Media, a B2B communications company, has joined forces with vending veteran Paul Howard to create a special one-day vending exhibition. FmVend will take place on May 20, 2014, at Old Billingsgate in London...

USA Technologies Announces Q4 Results; FY2013's Service Revenues Up 29%
USAT Press Release
Total revenues were up 24% (year over year). Connections to ePort Connect Service were up 30% (year over year). And substantial improvements in profitability and cash generation are reported [press release]

USConnect Appoints Jim Dreisbach To Direct National Account Sales
Tim Sanford
USConnect is a consortium of independent of vending and foodservice operating companies linked by a wireless network. Dreisbach grew up in the foodservice business, learning the ropes from the ground up in his family's restaurant...

Vender Accepts Bottles For Payment, Dispenses T-Shirts Made With Recycled Plastic
Emily Jed


Vending Machine Manufacturers AMS And Royal Welcome WV's Rep. Capito For Factory Visits
Nick Montano
Rep. Shelley Moore Capito (R-WV) recently visited two major vending machine manufacturers in her state. Automated Merchandising Systems and Royal Vendors Inc. are both based in Kearneysville, WV...

VeriFone Pilots Mobile Taxi Payment App In NYC
Emily Jed
Way2ride app lets New Yorkers pay for their cab rides with their smartphones...

Micromarkets
365 Retail Markets Invests In, Partners With AirVend To Simplify Management
Tim Sanford
Micromarket innovator 365 Retail Markets reports that it has invested in and is partnering with AirVend to offer cashless touchscreen peripherals to vending operators. The new solution will be called 365SmartVend...

Firestone's First Micromarket Promotion Finances Three Square Market For 0%
Tim Sanford
Firestone Financial Corp. is collaborating with Three Square Market (Hudson, WI) for two mircomarket financing programs...

HUMAN Healthy Vending Adds Micromarkets, Broadens Reach
Emily Jed
The nationwide healthy vending franchisor described its micromarket model as a "natural foods store integrated seamlessly into an office space"...

NAMA Releases Micromarket Operational Guidelines Manual By Experts
Emily Jed
Michigan State University's Dr. Michael Kasvana and vending consultant Brad Bachtelle outline best practices for micromarket success...

Revive Integrates Micromarkets With USAT's ePort Connect Service
Emily Jed
USA Technologies reported that Revive Self-Service Café is using its QuickConnect Web service to integrate cashless payments and telemetry into Revive's micromarket kiosks...

Music and Games Features
AMOA Road Scholar Program Helps Operators Take Charge Of Change: Nov. 9-10
Nick Montano
Keynoting the inaugural presentation of the new program will be Gregg Fraley, whom AMOA describes as "a thought leader in corporate innovation and creative problem solving"...

Beanie Baby Mogul Guilty Of Tax Evasion
Hank Schlesinger
H. Ty Warner, the billionaire inventor of Beanie Babies, has been sentenced to jail for tax evasion and ordered to pay a considerable fine...

Big Buck National Qualifiers Run Through October; Chicago's Chop Shop Will Host World Championship Nov. 8-9
Nick Montano
During the month-long Big Buck National Online Qualifying Tournament, players are competing for 64 coveted spots, and a chance to win the $15,000 grand prize at the 2013 championship match in Chicago Nov. 8-9...

EAG Event Planners Predict Best-Ever International Showcase In 2014
Nick Montano
The fifth annual EAG International will be held from Jan. 21 through 23, 2014, again at the popular Exhibition Centre London (ExCeL)...

Fire Breaks Out On Jersey Shore; Blaze Threatens Buildings, Boardwalk
by Staff Reporter
A massive six-alarm fire broke out today [Sept. 12] on the boardwalk at Seaside park at approximately 2:30 p.m. The blaze, which is believed to have started at the Kohr’s Frozen Custard shop at 301 Boardwalk, quickly spread and engulfed several buildings in the vicinity, including the FunTown Pier...

Firestone Applies Finance Innovation To Programs For Hi-Tech POS Systems
Hank Schlesinger
Firestone Financial Corp. now provides financial services for products made by Core Cashless and Embed Systems, both of which provide debit card, point-of-sale and other automated technologies for site-based amusements...

Hiroshi Yamauchi, Who Ran Nintendo For 53 Years, Dies at Age 85
Nick Montano
Hiroshi Yamauchi, who ran Nintendo Co. for 53 years, died on Sept. 18. He was 85. Yamauchi, who was the great grandson of the company's founder, was the third president of Nintendo, joining the company in 1949 until stepping down in 2002...

ICE And Play Mechanix Unveil Monopoly Video Redemption Game
Tim Sanford
The latest in Innovative Concepts in Entertainment's line of video redemption equipment is Monopoly, based on the internationally renowned board game from Parker Brothers...

Illinois Gaming Board Will Consider 24-Hour Casino Operations
by Staff Reporter
The Illinois Casino Gaming Association said it's looking to level the playing field now that location-based video gaming can operate around clock in places like truck stops...

IT Releases Golden Tee LIVE 2014; 11,000+ Course Updates Ship On First Day
Nick Montano
The first shipment of Incredible Technologies' much-anticipated course update shipped on Monday, Sept. 23. More than 11,000 updates were sent to thousands of amusement operators across the country, according to the manufacturer...

Jersey Shore Boardwalk Fire Is Ruled Accident Caused By Electrical Failure; Gov Promises Aid
Hank Schlesinger
The cause of the fire was 1970s-era wiring that had sustained damage during Superstorm Sandy a year ago, according to investigators...

Made For One Another: Duck Dynasty To Appear In Big Buck Hunter Arcade Videogames
Nick Montano
New videogame content reportedly will include 16 duck hunting rounds and four Duck Dynasty bonus rounds, along with other enhancements to the Big Buck HD platform, which is considered to be the first-ever arcade game with 1080p graphics...

Megatouch's Ion Videogame Platform Will Be Retired Dec. 31
Nick Montano
After nine software releases, 10 hardware cabinets and 140 games, Megatouch LLC is retiring its legacy touchscreen videogame platform. Megatouch 2014, released on Sept. 24, is the last software update for Ion game terminals...

Moulie Cohen's Conviction Upheld
by Staff Reporter
A federal appeals court in San Francisco upheld the 22-year prison sentence and fraud convictions of Ecast founder Samuel "Mouli" Cohen, who was found guilty of a $30 million investment scam...

Navy Yard Gunman Was Reportedly Obsessed With Violent Videogames
by Staff Reporter
Washington Navy Yard gunman Aaron Alexis played violent videogames, including Call of Duty, for up to 16 hours at a time, according to his friends...

Playmysong Teams Up With NSM Music To Create Jukebox App For Bars And Restaurants: 50¢/Song
Nick Montano
The Finnish tech company has partnered with NSM Music to create and market a social jukebox app -- without the need for a traditional jukebox. The partnership and new Playmysong NSM Jukebox was announced at the recent SF Music Tech Summit...

Sacoa PlayCard Appoints Brian Duke Business, Marketing Consultant
Tim Sanford
Headquartered in Buenos Aires, Argentina, Sacoa is a pioneer of and international leader in the development and marketing of debit card payment systems for amusement operations. Duke brings more than 30 years' experience in coin-op...

SecondMarket Begins A Bitcoin Investment Trust For Investors
Nick Montano
The Bitcoin Investment Trust represents the latest effort to bring the virtual currency into the mainstream. It might also fuel the debate around the legitimacy and legality of a form of money that exists outside the conventional banking system...

Stern's New Star Trek Pinball Machine Puts Sci-Fi Action On Playfield
Nick Montano
Inspired by the blockbuster Star Trek films, the latest pinball machine from Stern Pinball Inc. puts players in Captain James Kirk's chair on the U.S.S. Enterprise. It's the fifth pinball adaptation based on the enduring pop culture, science fiction property that dates back to D. Gottlieb & Co.'s electromechanical model in 1971...

Stronger Than the Storm? The Shore's Summer Ended On Upbeat Note - Before The Fire
Hank Schlesinger
It could have been worse. That was the judgment of amusement operators and other business owners up and down the Jersey Shore at the end of summer -- before a massive six-alarm fire broke out Sept. 12 on the boardwalk of the towns of Seaside Park and Seaside Heights...

Study Finds Significant Growth In Kid Usage Of Mobile Devices In Homes With Children Aged 2-14
NPD Press Release
According to a study called "Kids and Apps: A New Era of Play," 79% of parents with children ages 2-14 report that they or their children own some type of mobile device, such as a traditional cellphone, smartphone or tablet; up from 63% last year [NPD Group press release]

Suzo-Happ Acquires Transcity Group, Australasian Electronics Firm
Tim Sanford
Based in Melbourne, Australia, Transcity Group Pty. Ltd. is a specialist electronics company providing design, manufacturing, repair of hardware and software, and replacement parts for the gaming and wagering industry...

Tennessee's Bobby Hogin Will Become AMOA's Next President
Nick Montano
Bobby Hogin, Hogin Amusement Co. (Dickson, TN), will be the next AMOA president, and he will succeed John Pascaretti at the conclusion of next year's Amusement Expo in March...

VNEA Announces New Board; Elum Succeeds Hawkins As President
Nick Montano
Tom Elum has been in the amusement business since 1962 as a principal owner of Elum Music, a company founded in Ohio in 1930. The operation has been an active member of VNEA since 1987...

Whac-A-Mole Inventor's Warehouse Leveled In Explosion
Hank Schlesinger
An explosion on Sept. 26 destroyed a warehouse at 47 W. Jefferson St. in downtown Orlando, startling local residents and delaying two Amtrak trains...

Wisconsin's Pioneer Sales & Service Hosts Billiard Fabric Installers' Course
Tim Sanford
Operators have always known that their ability to keep pool tables well maintained is essential to maximizing play, and to overcoming many locations' desire to own their own equipment. So Pioneer's Jon Kleiman hosted an educational session for operators and their techs on the fine points of billiard cloth, rails and bumpers...

Vending Video


First Water, Now Fire: New Jersey's Seaside Heights and Seaside Park Reel After 2nd Blow
Hank Schlesinger
As many as 50 businesses may have been destroyed in the devastating fire that tore through Jersey Shore towns of Seaside Park and Seaside Heights on Sept. 12...

Bulk Vending
Allstar Brings Duck Dynasty To Bulk And Flat Vending
Nick Montano
Matching the right license with novelty vending is Allstar's specialty, and the supplier shows no signs of slowing down its branding effort. Allstar Vending is now offering vendable stickers celebrating the popular "Duck Dynasty" series from A&E Networks...

NBVA Appoints Marzs Vending's Matt Miller 2014 Seminar Chairman
Hank Schlesinger
The National Bulk Vendors Association has named Matt Miller of Marzs Vending (Kingwood, TX) chairman of its next seminar program, which will take place on March 25 in Las Vegas...

Top Notch Toys Reboots Corporate Image And Product Strategies
Hank Schlesinger
What's new at Top Notch Toys? Just about everything. The bulk and flat vending supplier has just completed a makeover that reinforces its staff, products, promotions and website. TNT's new logo and motto, Kids Engaged, reflects the company's transition...

Editorial: Vending
Editorial
Imagine If The President Were A Vending Operator
Tim Sanford
As we consider the present situation in Washington, and the country as a whole, we vividly recall a speech made four decades ago by NAMA chairman Benjamin Montee: "Imagine that you woke up one morning and found that the President of the United States was a vending operator," he said. "And you found that the Vice President, the Senate majority leader and the Speaker of the House of Representatives also were vending operators. Wouldn't you stop and think, 'These vending operators are taking over the world?' Now, substitute 'lawyer' for 'vending operator'..." by Tim Sanford

Editorial: Music and Games
Building A Bulk Vending Brand
Hank Schlesinger
Should operators consider branding their companies? Before dismissing the idea, you should realize the very nature of branding has changed over the past few years... by Hank Schlesinger

Is Anyone Listening To The Feedback?
Hank Schlesinger
Not long ago, a bulk vending operator told me that nearly everything he needs to know about his business is a product of software: Numbers go in and numbers come out. That's just wrong... by Hank Schlesinger

Bulk Vending and Crane Products
Gum Helps Anti-Depressants
Hank Schlesinger


October 2013's Spotlight on Product for Bulk Vending, Cranes and Redemption


Coffee Service News
AVT's Gen 2 Marley Coffee Machine Lands In Los Angeles Mall
Emily Jed
AVT Inc.'s second-generation Marley Coffee vending machine is up and running at the high-profile Westwood Pavilion mall in Los Angeles. Marketed under the name 360 Marley Coffee Automated Kiosk, the machine features 15 varieties of...

Canterbury Coffee Debuts Biodegradable Keurig-Compatible Pack
Emily Jed
Canterbury Coffee is entering the single-cup arena with what it claims is the world's first biodegradable portion pack coffee compatible with Keurig K-Cup brewers...

Colombian Federation's Orduz Will Keynote NAMA 2013 Coffee Tea & Water Confab
Tim Sanford
International coffee industry leader Juan Esteban Orduz will deliver the keynote address at the National Automatic Merchandising Association's 2013 Coffee, Tea and Water conference...

First Keurig Retail Store Set To Open In Massachusetts Mall
Emily Jed
The interactive shop will feature a "Pick-a-Pack" wall where shoppers can mix and match Keurig K-Cup or Vue packs...

Folgers Attempts To Set New Record For World's Largest Coffee Break
Emily Jed
J.M. Smucker Co. is summoning Folgersfans from around the globe to help break the Guinness World Record for the largest coffee break...

Gevalia K-Cups Brew Café-Style Drinks With Real Milk Froth
Emily Jed


Lavazza Names Abo, Khetarpaul As North American Group Directors
Tim Sanford
Lavazza Premium Coffees Corp. has appointed two group directors at its North American headquarters to strengthen its U.S. presence...

Marley Coffee Names Two Industry Veterans To Lead Sales Force
Emily Jed


Marley Coffee Narrows Q2 Loss, Revenue Soars 187%
Emily Jed
The coffee company's net loss decreased to $715,000 during the second quarter, improving from a net loss of $986,000 a year earlier. Its revenue jumped 187% to $1.6 million during the three months, ended July 31...

Marley Inks Marketing Deal With Denver Broncos To Promote Coffee Service To Local Businesses
Emily Jed
Rohan Marley, founder and chairman of Marley Coffee, said the partnership with the Broncos will expose the coffee company to some of the biggest businesses in Denver, where it's now headquartered...

Marley Launches Jamaican Blue Mountain Blend RealCups
Emily Jed
The blend of 20% Jamaican Blue Mountain coffee and 80% Rainforest Alliance Certified coffee is the first of the prized beans authorized for sale in North America, according to Marley Coffee...

Massimo Zanetti Debuts OC Single-Cup System With Famous Coffees
Nick Montano
Massimo Zanetti Beverage USA is rolling out a single-cup portion-pack brewing system exclusively for the workplace refreshment services market...

Mondelez Extends Global Footprint For Its Coffee Brands
Emily Jed
Mondelez International is entering the Dutch and Australian markets, and introducing its new Nespresso1-compatible espresso capsule line in Spain...

NCA Coffee Summit Opens This Week In Philadelphia
by Staff Reporter
Highlights of the three-day educational conference sponsored by the National Coffee Association include a presentations on single-cup coffee and sustainability...

New Keurig Vue Frother Packs Let Users Customize Café-Style Drinks
Emily Jed


Q&A | Pete Tullio, NAMA Chairman and CT&W Co-Chair
by Emily Jed and Nick Montano
Doing double-duty as NAMA chairman and co-chairman of this year's CT&W show is Pete Tullio of World Wide Vending and Gourmet Coffee Service (Van Nuys, CA). VT caught up with Tullio amid his busy travel schedule for his thoughts on what sets this year's CT&W show apart and his outlook for the industry...

Reunion Island Coffee Ugrades Flavored Products To Rainforest Alliance Certified
Emily Jed
The Canadian roaster said it has committed to using only Rainforest Alliance-certified coffee beans for its flavored coffees...

Single Cup Coffee Ltd. Introduces Keurig-Compatible Donut Shop Line
Emily Jed
Single Cup Coffee Ltd. has introduced six new coffees from its Authentic Donut Shop Blend collection in Keurig-compatible portion packs...

Tim Hortons Ventures Into Vending
Emily Jed
Chief executive Marc Caira, who took the helm at the Canadian donut and coffee giant in May, said Tim Hortons is looking at vending machines as a way to expand into workplaces to add incremental sales...

Zenith Plans Bottled Water Meet During NAMA And IBWA Conferences In November
Tim Sanford
Zenith International, a global food and drink consultancy, will hold its 10th Global Bottled Water Congress Nov. 12-14 in Nashville...

Cover Stories


Questions & Answers: NAMA Chairman and CT&W Co-Chair
Nick Montano
Doing double-duty as NAMA chairman and co-chairman of this year's CT&W show is Pete Tullio of World Wide Vending and Gourmet Coffee Service (Van Nuys, CA). VT caught up with Tullio amid his busy travel schedule for his thoughts on what sets this year's CT&W show apart and his outlook for the industry...

Foodservice News
7-Eleven Devotes Section To Healthy Snacks
Emily Jed


AdvancePierre Names John N. Simons Jr. CEO
Emily Jed


Americans Enter The Ice Age: Iced Coffee Goes Beyond Summer-Only Appeal
Mintel Press Release


Aramark Incorporates Whole Grains Into K-5 Meals And Snacks
Nick Montano
Aramark has added a variety of new whole grain meal and snack offerings to school menus. The foodservice giant is hosting sampling events for students, parents and staff in K-12 districts across the country to spread the word...

IRI Research Examines How Americans Eat; Consumers On The Run Represent $90B Market
IRI Press Release


SFM Changes Name To Society for Hospitality and Foodservice Management To Reflect Sector's Evolution
Tim Sanford


Guest Columns
Analyzing Processes And Product Boosts Performance
by Kevin Daw
Last month I mentioned that one of my favorite shows is "The Profit." The CNBC program follows entrepreneur Marcus Lemonis as he considers investing in struggling small-business operations when he sees an opportunity to turn them around. He focuses on three key areas (the "3 Ps") when considering a business investment. This month, we will discuss process and product... by Kevin Daw

Choosing Wisely: Grow By Acquisition Or By Building A Stronger Sales Force?
by Len Rashkin
I was asked by a client to evaluate the possibility of purchasing a competitor in his geographical area. The seller had 110 active accounts, doing approximately $300,000 yearly and working out of his garage. The seller was asking $175,000. After doing my analysis, I was of the strong opinion that my client should... STOP! Before I tell you what I suggested, you decide what you would do with the following information.... by Len Rashkin

Presenting Attractive 'Package' Facilitates Sales In Office Coffee Service, Too
by Len Rashkin
In marketing, we have all heard the expression, "It's all in the packaging." Well, why should this not be true of OCS? In fact, it really is in the packaging -- how you present yourself, your company, and your products and services to the decision-maker...by Len Rashkin

Prospects Will Tell You What They'll Buy, If You Pay Attention
by Kevin Daw
There is a good joke in the Tampa Bay area regarding our NFL team, and in particular, bad players on it. It goes, "What is (insert player name), worth to the team?" Answer, "About a Buccaneer." Though a buck an ear may be a high value to place on some players, for a salesperson, or anyone in contact with clients for that matter, ears are your most valuable asset... by Kevin Daw

Hardware/Tools
A&M Equipment Sales Offers Technical Support Videos At Its Website
by Staff Writer


Elo Introduces LED True Flat Touchscreens For Gaming Industry
Elo Press Release


Mapping Condom Vending Machines On iPhones
Hank Schlesinger


Maxon Rolls Out RA Slidelift Trailer Side Door Galvanized Liftgate
Tim Sanford


Medeco Introduces M100 Aperio Access Control System With Wiegand Hub
Tim Sanford


NexTraq Unveils VT-2400 Telematics System With Driver Monitoring
Tim Sanford


Meetings/Events
Apriva And University of British Columbia To Provide Live Case Study At CAMA Expo 2013
Apriva Press Release


Connecticut Vending Association Golf Outing And Dinner: Oct. 3
by Staff Reporter


Megatouch Live Tournamaxx Event: Card Bandits, Sept. 16-Oct. 21
Megatouch LLC Press Release


More Than 80 Education Programs Planned For IAAPA Attractions Expo 2013
IAAPA Press Release


Micromarkets
Breakroom Provisions Hosts Micromarket Seminar At Atlantic Coast Exposition
Emily Jed


Names in the News
Anne-Marie Bowdery Joins Beaver Machine As Admin Aid
Nick Montano


Apriva Names Sadowski IT Sr. Vice-President
Emily Jed


IAAPA Names Hutcheson Family Entertainment Center Program Manager
Nick Montano


Seaga Appoints Jim Finneran Field Manager, Sales And Support
Tim Sanford


Tracy Clark Joins NCS&V As Southwest Sales Manager
Emily Jed


VendScreen Names Former Intel Executive John Archer President
Emily Jed


Upfront with the Publisher
Editorial
Let's Promote Sales - And Profits, Too
Alicia Lavay
In the early days of the full-line vending revolution, operators found themselves installing their machines in "closed" workplace locations. These accounts generally gave the vending company a large clientele that did not change from day to day, and operators soon recognized the need to keep up interest in the machines... by Alicia Lavay

Vending Machine Products
AdvancePierre Foods Launches Fast Choice Sandwiches In Hand-Wrapped Packaging
Emily Jed


Aquafina FlavorSplash Water Enhancers, Sparkling Drinks Target Teens
Emily Jed


Darlington Offers Appleways Oatmeal Bars In New Vend Package
Tim Sanford


Diet Coke Rolls Out Limited-Edition Taylor Swift Can
Emily Jed


Hormel Rev Wraps Target On-The-Go Teens
Emily Jed


Mrs. Freshley's Augments Dreamies Line With New Chocolate Flavor
Tim Sanford


Nestlé Introduces Nestea Liquid Water Enhancers
Emily Jed


Single Ingredient Powers Clean Energy Drink
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Sophie Mae Peanut Brittle Returns With New Look And Taste
Emily Jed


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