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Articles
Vol. 54, No. 1, January 2014

Vending Features
AirVend Secures $1.2 Million Seed Funding To Ramp Up Touchscreen Production
Emily Jed
The technology startup secures a $1.2 million round of funding to finance production of its vending-machine-mounted, cashless touchscreen devices. AirVend displays nutritional information, provides cashless options and sends real-time data and alerts wirelessly...

Aramark Prices IPO At $20 A Share, Raising $725 Million
Emily Jed
Aramark Holdings Corp. set its initial public offering price at $20 a share yesterday, at the low end of its expected range. The stock began trading on the New York Stock Exchange today under the symbol "ARMK". Aramark sold 28 million of the 36.3 million shares in the offering...

Aramark Rings Opening Bell, Unveils New Logo And Tagline
Emily Jed
Aramark president and chief executive Eric Foss was joined by executives and front-line employees on Dec. 11 to celebrate the company's first day of trading on the New York Stock Exchange by ringing the opening bell...

AVT Says Its Marley Coffee Vending Machine Is Ready To Fill Rubi Void
Nick Montano
The vending machine and kiosk maker is wasting no time capitalizing on Outerwall's decision to discontinue the Rubi coffee vending business. AVT claims that its Marley Coffee kiosk is now the most recognizable brand in the industry...

AVT's Utique Vender Lands In Detroit Metropolitan Airport
Emily Jed
Michigan's busiest airport is the latest high-profile location to feature AVT Inc's Utique machine, merchandised with high-end luxuries...

Breakroom Provisions Tech Partner Ranks No. 1 In Retail Software Survey
Emily Jed
ECR Software Corp. finished first among an international group of 87 retail software vendors in Retail Information Systems News' annual Software LeaderBoard. ECRS micromarket products are sold by North Carolina's Breakroom Provisions...

Burrito Vender Makes Splash At Hollywood Gas Station
Emily Jed
A 24-hour Mobil station on Santa Monica Boulevard here is home to what's being dubbed the world's first hot burrito vending machine...

Canada Dry Hot Ginger Ale Hits Japan's Coke Venders
Emily Jed
Across Japan, Coke's vending machines, which already distribute hot still beverages, including its popular Georgia Coffee brand, are now dispensing Canada Dry Hot Ginger Ale...

Canteen Acquires Wisconsin's Zaug's Vending
Emily Jed
Founded in 1938, Zaug's Vending, Catering and Foodservice has served customers in central and northeast Wisconsin, and the Fox Cities...

Colorado City Exempts Vended Food From Sales Tax
Emily Jed
The Grand Junction City Council has voted to change the status of food sold through vending machines to tax exempt...

Crane Co. Announces Pricing of $550 Million of Senior Notes
Crane Co. Press Release
--press release

Crane Co. Completes $804 Million MEI Acquisition; Europe's Recycler Business Goes To Suzo-Happ
Emily Jed
Crane Co. closed its $804 million acquisition of MEI Conlux Holdings on Dec. 11. The deal, announced one year ago, got the green light earlier this month from the European Commission...

CVA Meet Set For Jan. 15; For Connecticut Operators, Raising Tax-Exemption Threshold Is Priority
Nick Montano


Erwin Wetzel Succeeds Catherine Piana As Director-General Of EVA
Tim Sanford
Piana held the post since 1997. Wetzel, who was named deputy director-general in September 2012, brought with him experience in working with the European Parliament and in the head office of the Austrian Association of Municipalities in Brussels...

European Vending Association Elects Jan-Marck Vrijlandt President And Approves New Strategy
Tim Sanford
The EVA membership held elections and endorsed a new, wider strategic scope for the organization at its annual general membership meeting in Brussels...

Federal Judge Throws Out Monster Beverage Suit Against San Francisco City Attorney
Emily Jed
A federal judge has dismissed Monster Beverage Corp.'s lawsuit seeking to block San Francisco City Attorney Dennis Herrera from forcing the energy drink maker to lower the caffeine content in its products and change its marketing practices...

Frito-Lay Awards $50,000 To Texas Public High School Sports Programs; Announces 2013 'Score for Your School' Winners
Frito-Lay Press Release
--press release

Gov. Cuomo Vetoes Vending Sales Tax Exemption Bill
Emily Jed
Gov. Andrew Cuomo vetoed a bill seeking to increase the tax exemption for vending food and beverages from 75¢ to $1.50. The New York State Automatic Vending Association helped create the legislation...

Graze Brings Online Snack Box Delivery To U.S.; $6 For Workplace Or Home Dropoff
Emily Jed
An online healthy snacks retailer based in the UK is launching nationwide in the United States. Nature Delivered Inc., d/b/a Graze, has invested more than $5 million in establishing a permanent operation in America. Customers pay $6 per delivery...

NAMA Opens OneShow Registration, Seeks Nominees For Industry Awards
Emily Jed
The National Automatic Merchandising Association says its 2014 OneShow is shaping up to be the largest to date. It will be held April 9-11 at Chicago's McCormick Place Lakeside Center...

NAMA's Carla Balakgie Expands Advocacy On Calorie Disclosure - Taking It Straight To The Public
NAMA Press Release
--Press Release

NAMA's Public Policy Conference Briefing Summarizes Advocacy Successes
Emily Jed
The National Automatic Merchandising Association has released a briefing document that summarizes the progress it has made on the legislative front following its recent public policy conference on Capitol Hill...

Outerwall To Cut 8% Of Workforce, Shutters Rubi Coffee Vending Machine, Other Ventures
Nick Montano
Outerwall Inc. said the president of its Redbox video rental vending business has left the division after just more than a year and that it plans to reduce its workforce. It also will discontinue three of its new ventures -- Rubi coffee kiosks, Crisp Market food kiosks and Star Studio photobooths...

Retailers Appeal Federal Judge's Approval Of Swipe Fee Settlement
Emily Jed
The agreement, described as the largest settlement of an antitrust case, was reached in 2012, ending eight years of litigation. Retailers and trade groups that represent them sued the payment networks, and banks that issue their cards, in 2005, charging that they conspired to set unfairly high interchange fees, known as "swipe" fees...

Seaga Unveils E-Cigarette Vending Machine With Multilingual Patron Interface
Nick Montano
Seaga, vending machine, e-cigarette vending machine Seaga has introduced a vending machine that dispenses four selections of e-cigarettes. The Seaga E-Cigarette vender is fitted with a 19" HD video screen with optional sound package and integrated remote control. The machine is slated for availability in January...

ShelfX's 'Vending Fridge' Enters Production
Emily Jed
ShelfX's Vending Fridge is officially rolling off the production line. The unique take on automatic retailing won the National Automatic Merchandising Association's Innovation Award two years in a row...

Smartphone Identity-Authentication Technology Has Vending Application
Emily Jed
The U.S. Patent and Trademark Office has issued a patent covering technology that allows a user to authenticate their identity with a wireless signal via a mobile device to a Boston-based company. Universal Secure Registry LLC's technology, called USRID, can be used for mobile payments at vending machines...

Spindle And iPayMobil Agreement Will Deliver Low-Cost Micro-lending Services To Merchants
by Staff Reporter
The mobile commerce providersaid it has entered into a agreement with iPayMobil Inc. that enables the two companies to provide micro-lending services to merchants. The service will be part of Spindle's existing payments suite...

Spindle Announces Agreement to Acquire Yowza!!
Spindle Inc. Press Release
--press release

Suzo-Happ Acquires Crane Co.'s Bill And Coin Recycler Products For European Marketplaces
Nick Montano
Suzo-Happ said it has completed the acquisition of two product lines from Crane Co., the Currenza C2 coin recycler for the European marketplace and the bill-to-bill banknote recycler for the global marketplace...

UK Plans To Issue Plastic Banknotes, Beginning With The £5 In 2016
Emily Jed
The UK's vending operators and payment systems manufacturers may be facing a new challenge. The Bank of England on Dec. 18 confirmed its plan and schedule to introduce plastic banknotes...

USA Technologies Announces Upgrades To Market-Leading ePort Connect Service Platform
USAT Press Release
--press release

USA Technologies Comments On S.A.V.E. Letter Recommending Sale
Nick Montano
In a letter to USA Technologies' board of directors, S.A.V.E. Partners IV LLC suggests that USAT immediately commence a process to "explore and evaluate all potential strategic alternatives," including a sale...

Vending Is One Application For AT&T's 'Developer Sandbox'
Emily Jed


Vending Machine Labeling Makes Headlines As Final FDA Rules Loom
Emily Jed
The Food and Drug Administration's final calorie-labeling rules for vending machines are expected early in the new year and major media outlets have begun blitzing the news in full force this week...

Micromarkets
Suzanne Russell Exits Retirement To Enter Micromarket Field At Revive
Emily Jed


Music and Games Features
AMI Entertainment Releases Major Update For BarLink Jukebox App
Nick Montano
New capabilities for customizing and streamlining the BarLink experience include generating individual playlists, location search filters and secure storage of payment information for future transactions...

AMI Entertainment Reveals Its Most Popular Jukebox Music: Van Morrison, Guns N' Roses, Blake Shelton Top 2013 Charts
Nick Montano
Nostalgia was big in for the AMI audience in 2013. The top five most-played songs were all recorded before 1990. Claiming the top spot is Van Morrison's soulful jam "Brown Eyed Girl"...

Amid Controversy, BMI's Duck Dynasty Merchandise Earns For Operators
Nick Montano
Forget about the politics -- it's all business for amusements. The daily onslaught of news concerning "Duck Dynasty" has created huge opportunities for amusement operators and locations, according to Dave Schwartz, a vice-president at BMI Merchandise...

AMOA Appoints Burghart And Kaczmarek To Admin Posts
Nick Montano


AMOA–NDA Hails Successful Year One For Regional Dart Tournaments In Wisconsin And Arizona
Nick Montano
Seventeen NDA operators sent 196 players to the Madison tournament and seven operators sent 133 players from seven to Phoenix, all competing for $15,000 in prize money at each event...

Apple Industries' Smile 2.0 Update Adds Remote-Control Camera Functions To Face Place Photobooths
Nick Montano
Operators who run Face Place photobooths can now remotely control some features of camera deployment, from contrast, color saturation and brightness to precise lens aiming (pan and zoom)...

Barron Diversifies Kiddie Ride Offerings With Colorful Retro Rocket
Nick Montano
Barron Games, Kiddie Ride Buffalo, NY's Barron Games International pays homage to coin-op's spacecraft replicas in its latest kiddie ride offering...

Bells And Whistles - And LEDs - Add Play Razzle-Dazzle Appeal To ICE Games
Hank Schlesinger
Never underestimate the importance of razzle or dazzle. Innovative Concepts in Entertainment is taking it seriously with an assortment of attention-getting amusement machine add-ons designed to garner attention and drive play at arcades and FECs...

Betson To Open Office In Salt Lake
Emily Jed
The Utah facility will be the 13th branch office for the nation's largest distributor of amusement and vending equipment...

CES: Intel's New 3D Camera Technology Said To Have Videogame Potential
Hank Schlesinger
Intel Corp. caused a stir at this week's Consumer Electronics Show after unveiling RealSense, billed as the world's first integrated 3D depth and 2D camera module. The device is said to have wide-ranging applications and potential for the home market, including videogames...

CES: Oculus Rift Is Poised To Bring Virtual Reality To Home Videogaming
Hank Schlesinger
Oculus Rift Created two years ago by 19-year-old student Palmer Luckey working with scraps obtained from arcade VR systems and spare parts in his parents' garage, the project is now funded by venture capital. Pundits are predicting Oculus Rift will have a significant impact on the home gaming market...

Dave & Buster's Explores IPO, Reports Say
by Staff Reporter
Dave & Buster's Inc. is once again exploring a sale or initial public offering that could value the restaurant and arcade chain at more than $1 billion, according to Reuters and other financial news sources...

Dave & Buster's Inc. Announces Third-Quarter 2013 Financial Results: Adjusted EBITDA Increases 10% To $19.8M
D&B's Press Release
--press release

GestureTek's New Mobile App Creates Video Sensation At Crayola Facility
Hank Schlesinger


Gold Standard Games/Shelti And American Darters Ink 3-Year Accord For Hi-Tech Radikal Boards
Nick Montano
The Radikal Darts online system is licensed by Shelti from Spain's Gaelco Darts SL, and it incorporates cameras, a video display and a laser projector. Dart players in different locations can compete in real time on the Radikal network...

Jukebox License Office Releases 2014 Standard, AMOA Member Rates
Nick Montano
Jukebox License Office has published its rates for 2014. The annual license fee for the first jukebox is $486, up from the present $464. the standard rate for additional phonographs is $108, or $80 for AMOA members...

Megatouch Terminates Development And Production; Led Countertop And Touchscreen Coin-Op Video Category For 35 Years
Nick Montano
In an announcement this week, the factory said, "Specifically, Megatouch Live, the ML-1 terminal and ION software updates are all being discontinued. Existing quantities of hardware and software will be sold until inventories are depleted..."

Megatouch Updates Live Software With 10 New HD Coin-op Videogames
Nick Montano
A highlight of the software release is Air Guardian Escape, reminiscent of a retro arcade game, in which players must pilot a helicopter over and under obstacles without colliding with them...

Paul Corey Dies At 87; Led Ohio Coin Machine Association
Emily Jed
Paul A. Corey, the longtime executive of the Ohio Coin Machine Association and champion of the amusements industry, died on Dec. 11. He was 87...

Persistence Pays Off For Maryland Operators Who Delay Potentially Harmful Legislation Against Skill Games
Hank Schlesinger
Score one for the good guys. The Maryland Amusement and Music Operators Association says it has stopped state legislation that could have severely restricted the operation of skill games...

Redemption Plus Inaugurates Rtown Academy, Free Webinars; Three Wise Men Lead Off Jan. 15
Nick Montano
New educational initiative begins with webinar panelists Rick Iceberg, Ben Jones and George Smith -- The Three Wise Men Discuss Hot Topics in FEC Operations. George McAuliffe will moderate...

Sega's Transformers Arcade Video Begins Shipping; New Game Makes Visual Spectacle At Dave & Buster's Orlando Store
Nick Montano
Sega Sega Amusements reports that its new Transformers--Human Alliance videogame is now shipping. Based on the popular "Transformers" motion pictures, the two-player game is available in two configurations. It made its debut at the IAAPA show, heralded by a high-visibility launch at the Dave and Buster's restaurant and arcade in Orlando...

Stern Pinball Showcases Full Line of Games at International Consumer Electronics Show
Stern Press Release
--press release

Today Show Spotlights Pinball's Resurgence
Nick Montano
Jason and Maxine Zahler, the nine- and six-year-old children of Steve Zahler, co-owner of Modern Pinball NYC, were featured on the Sunday (Dec. 15) Today show. VT has the story and video...

TouchTunes Releases 2013 Year-End Jukebox Charts: 'Pontoon' Is Hit Single, AC/DC Is Most-Played Artist
Nick Montano
Based on songs played across its network of over 60,000 jukeboxes and mobile app, TouchTunes says its review provides unique insight into the music choices of bar-goers nationwide...

Bulk Vending
Ottawa Seeks 'Small' Vending Machine Services; Gum Would Be Banned
by Staff Reporter
Canada's capital city is seeking bids for a company to operate "small" vending machines in city recreational sites, but gum and peanut products will be forbidden...

Proposed Phthalate Restrictions Cause Little Concern In Bulk Industry
Hank Schlesinger
Although some segments of the toy industry apparently viewed the proposed legislation with trepidation, the announcement caused far less anxiety in the bulk vending community...

Senator Calls On Fed To Ban Phthalates In All Children's Products
Emily Jed
Sen. Kirsten Gillibrand (D-NY) is calling for new federal reforms that would completely ban several chemicals now allowed in toys and other common items marketed to children...

Editorial: Vending
Editorial
Turning Consumers Into Customers
Tim Sanford
A customer is always right; a consumer is always looking for the lowest price | Tim Sanford

Editorial: Music and Games
Looking Back To Move Ahead In 2014
Hank Schlesinger
Those who do not learn from history are condemned to repeat it | Hank Schlesinger

USA Technologies Obtains 87th Patent; It's Called Interactive Interface Effectuated Vending
The patent, titled Interactive Interface Effectuated Vending, is the 87th for USA Technologies, which specializes in cashless payment and M2M telemetry products for the self-serve retail industries...

Bulk Vending and Crane Products
Coast To Coast Now Shipping Valentine's Swag


January 2014's Spotlight on Product for Bulk Vending, Cranes and Redemption


Coffee Service News
Coffee And Cocoa Prices Fall
Emily Jed
Bumper coffee harvests in Brazil, the world's largest coffee producer, and Colombia have bolstered output by nearly 8% this year. Global production is set to exceed demand for the fourth straight season, pushing inventories to a five-year high, according to the U.S. Department of Agriculture...

DS Acquires L.A.'s Splash Water
Emily Jed
Splash Water Inc.'s home and office bottled water delivery business serves the greater Los Angeles area...

Hot Cocoa Joins Martinson RealCup Lineup
Emily Jed
Joe's Cup O'Cocoa is a premium hot cocoa mix with a rich, full-bodied, milk chocolate flavor...

Koffee Karousel Countertop Vending Machine Dispenses K-Cups
Emily Jed
A new tabletop vending machine offers locations a way to control K-Cup inventory and charge for the single-cup packs. The coin-operated machine is made by South Windsor, CT-based KK Manufacturing LLC...

Marley Coffee Quarterly Revenue Increases 309%
Marley Coffee Press Release
--press release

Numi Rolls Out Organic Chocolate Teas
Emily Jed


Pronto! Single-Serve Coffee Concentrate Delivers On-The-Go Convenience
Emily Jed


Reily Foods Acquires New England Tea & Coffee Co.
Emily Jed
Reily Foods Co. has acquired the New England Tea & Coffee Co., a multi-generation 98-year-old roaster based in Malden, MA. Terms of the transaction were not disclosed...

Republic Of Tea Debuts Biodegradable Keurig-Compatible Packs
Emily Jed
office coffee service, OCS supplies, Republic of Tea, specialty teas, environmentally friendly, single-serve One Cuppa tea packs, tea for Keurig brewers

Robert Nelson Resigns As NCA President And Chief Executive
Emily Jed
Robert Nelson has left the National Coffee Association after leading the 100-year-old trade group as president and chief executive for two decades...

Toronto's Imperial Coffee Enhances OCS With Brew-By-Pot Teas
Emily Jed
Imperial Coffee and Services Inc.'s customers can now brew tea by the pot, using the standard coffee brewing equipment already in their breakrooms...

Cover Stories


K&R Vending Grows By Fusing Traditional Service With Contemporary Tools
Emily Jed
K&R Vending doubled its size overnight when it acquired longtime competitor B.W. Stetson. The owners of the three-generation New Jersey operation agreed to keep the deal hush-hush until it was consummated on a Friday, making for a busy weekend spent moving trucks, products and people to ensure its newly acquired routes were running smoothly on Monday morning. The two companies, located at opposite ends of this southern New Jersey community, had gone head to head for years before B.W. Stetson approached K&R Vending in 2007 with an offer to sell its six routes to its long-time rival...

Foodservice News
Curtis Debuts Space-Saving 5-Gal. Hot Water Dispenser
Emily Jed


General Mills Original Cheerios Are Now GMO-Free
Emily Jed


Pactiv Adds Foam Cups To EarthChoice Portfolio
Emily Jed


Guest Columns
Clichés Can Help Us Recognize Mistakes Before We Make Them
by Kevin Daw
The NAMA Coffee Tea and Water Show was a solid success, with a great cross-section of the industry turning out. I once again pursued one of my goals, which is to meet as many young industry professionals as I can. It is quite refreshing to get their perspective and hopefully disprove the old cliché, "youth is wasted on the young"... by Kevin Daw

Interactive Venders And Micromarkets Ease Retail Transition
by Stephanie Begley
What happens when the food they want is not in the vending machine? In large office buildings, an alternative could be a store on the ground floor or the fast food restaurant down the street. Because of this competition, which keeps getting more intense, vending operators and equipment manufacturers have had to recognize that they are in a retail industry... by Stephanie Begley

Plumbed Brewers, Coolers And Vending Machines Must Meet New 'Lead-Free' Standard By Jan. 4
by NAMA Government Affairs
Any coffee brewer, point-of-use water purification system, coffee vending machine or postmix cold drink vender that is plumbed to a building's water supply must comply with the new standard... by NAMA Government Affairs

Sales Messages 'On Hold' Can Add Volume, And Stifle Competitors
by Len Rashkin
The coffee service industry provides operators with many tools for advertising and promoting their products at low cost. I've been preaching this sermon for 46 years. One area that is extremely effective is advertising on your telephone... by Len Rashkin

Successful Businesses Need Key People: How to Get 'Em, How to Keep 'Em
by Irv Blackman
At the heart of every successful business is leadership. The clear leader is typically the owner, who builds a management team. Often one member of the team runs the day-to-day business operations. Then it happens: One of the key members of the team gives notice. He's leaving. Where? To a competitor. Ouch! by Irv Blackman

Meetings/Events
A&M Plans Vending Success Secrets Webinar: Tuesday, Jan. 14
Tim Sanford


California Entertainment Machine Association Spotlight Show: Jan. 28
Nick Montano


China's 2014 Vending/Self-Service Fair Will Host Educational Forum
Tim Sanford


EAG 2014: Instance Automatics Continues Support For January's Show In London
EAG Press Release


Names in the News
AdvancePierre Name George Chappelle Supply Chain Senior VP
Emily Jed


AMI Entertainment Network Taps Ray Atchey Regional Sales Manager
Nick Montano


Campbell Appoints Yin Woon Rani Integrated Marketing VP


Doug Rehner Joins Michigan Merchandisers As Sales Manager For West
Tim Sanford


Maxon Lift Corp. Strengthens Sales Team To Further Growth Strategy
Tim Sanford


Small Business News
Insurance Website Says America's Worst Drivers Are In South
Hank Schlesinger


Sponsored Content
Boost Water Sales With Top-Selling Flavor Enhancers: MiO, Crystal Light And Kool-Aid
The Food Group (Kraft) Press Release
Squeeze in more profits and capitalize on the flavored water trend with the three leading brands in the liquid concentrate category: MiO, Crystal Light and Kool-Aid | Sponsored by Kraft

Upfront with the Publisher
Esprit de Core
Alicia Lavay
It's difficult for a business to succeed if its core values do not harmonize with those of its customers | Alicia Lavay

Vending Machine Products
Back To Nature Acquires SnackWell's From Mondelez
Emily Jed


Brynwood Partners Divests DeMet's Candy Co. To Godiva Owner
Emily Jed


Coca-Cola-Backed Stevia Sweetener Gets FDA OK
Emily Jed


Herr's Debuts Sweet Potato Crisps In Ripple And Good Natured Varieties
Tim Sanford


Mintel: More Than Half Of Energy Drink Consumers Worry About Their Safety
Emily Jed


Minute Maid Debuts Single-Serve Veggie-Fruit Blends
Emily Jed


PepsiCo's Doritos Brand Reveals the Five Consumer-Created Commercials Competing for $1 Million Grand Prize
PepsiCo Press Release


Stride And Sour Patch Kids Bring The Iconic 'Sour, Then Sweet' Experience To Gum
Mondelez Press Release


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