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Articles
Vol. 53, No. 11, November 2013

Vending Features
ACE Honors Industry Service, Reports 10% Increase In Attendance
Tim Sanford
The 59th Atlantic Coast Exposition continued its rebound, bolstered by ever-stronger participation for the third straight year. Attendance has grown by an average 10% a year since the 2011 show; about 800 showgoers from operator, distributor, broker, supplier and manufacturer segments took part. It was held on Oct. 4 and 5 in Myrtle Beach, SC...

Ad Exec Rich Carango Says Effective Marketing Takes Commitment, Planning And Persistence
Tim Sanford
Marketing is an essential but often misunderstood part of building and running a successful business, said Rich Carango of Schubert b2b. Carango presented the first educational session at the 2013 Atlantic Coast Exposition in Myrtle Beach, SC...

Amid Government Shutdown, NAMA Public Policy Confab Is Hailed A Success; Coinage Change Looms, Could Cost Operators $500+ Million
Nick Montano
Some 50 vending industry members took part in the National Automatic Merchandising Association's Public Policy Conference this week in the nation's capital. This year's conference was held amid quarrelling between Democrats and Republicans over fiscal issues. Cents and Sensibility is on the minds of operators, and could cost them $500 million in retrofitting...

Bill Short Dies At 78; Veteran Operator Led Mid-America Association
Tim Sanford
Bill Short got started in vending as a design engineer with National Vendors in 1954, two years before its acquisition by Universal Match Corp. He served with National for a quarter of a century. In 1978, he and his late wife Betty launched a full-line vending operation, Office Refreshment Service...

Brooklyn Family Files $85 Million Wrongful Death Suit Against Red Bull
Emily Jed
Family of man who had fatal heart attack after drinking Red Bull files wrongful death suit against the energy drink maker...

Canada's Times Three Files Patents Related To Wireless Vending Technology
Emily Jed
Canadian tech firm has filed for six new U.S. patent applications related to its wireless location-tracking and data-communication technologies that can be used in vending machines...

Canteen Acquires Gallins Foods' Vending And Office Coffee Divisions
Emily Jed
Charlotte-based Canteen Vending now owns Gallins' main operations, which include vending, office coffee service, business dining and micromarkets. The acquired company serviced several North Carolina counties, including Forsyth, Guilford, Alamance and Iredell.

Coca-Cola 2013 Q3 Profit Climbs On Improved North American Sales
Emily Jed
Brisker sales for Coca-Cola's still beverages in North America offset declining consumption of carbonated soft drinks in the third quarter. Coke's net income climbed 6% to $2.45 billion, or 54¢ a share...

Crane Co.'s Merchandising Systems Division Sees Sales Dip 9.6% In 2013 Third Quarter
Emily Jed
Sales in Crane Co.'s vending machine and payment solutions divisions fell 9.6% to $83.6 million in the 2013 third quarter from $92.5 million a year earlier...

Crane Merchandising Systems' Streamware Update Supports 2-Tier Pricing Accountability
Tim Sanford
New features and enhancements for the Streamware vending management system, VendMax, include support for two-tiered pricing accountability in financial reports and sales tax definitions...

D.C. Mayor Proposes Foam Food Container Ban
Emily Jed
Gray submitted his proposal to the D.C. Council as part of a package of bills to protect the environment and support healthy lifestyles...

FDA Moves To Outlaw Trans Fat
Emily Jed
The U.S. Food and Drug Administration declared that partially hydrogenated oils, the primary source of trans fat in processed foods, are not "generally recognized as safe" for use in food. FDA's ban proposal is subject to a 60-day public comment period...

Federal Circuit Upholds Decision To Reject Book Vending Patent Appeal
Emily Jed
U.S. Appeals Court Federal Circuit agrees with appeals board decision to invalidate patent claims by inventor of book vending machine that prints and binds books on demand...

Former Coke Bottler Sells Memorabilia Through Online Auction; Bids Begin Oct. 24
Emily Jed
The Scott family, the original and only owners of the Coca-Cola bottling plant in Biscoe, NC, are selling at a public online auction Coca-Cola memorabilia, collectibles, equipment and real estate associated with their former business. Items, including vending machines, are said to be "museum-quality"...

Hair Extension Vender Brings Salons New Revenue Stream, Controls Inventory
Emily Jed
The Mane Vendor acts as a full-time salesperson, dispensing hair, tracking inventory and sales, and alerting the owner by text when inventory is running low...

Jana Partners Takes Stake in Outerwall, Operator Of Redbox Machines
Emily Jed
Activist investor Jana Partners LLC disclosed that it has taken a 13.5% stake in Outerwall Inc., the owner of Redbox DVD vending machines formerly known as Coinstar

L'Oreal Installs Touchscreen Cosmetics Vender In NYC Subway
Emily Jed
L'Oréal is bringing the beauty counter to straphangers by way of an interactive makeup vending machine located at the 42nd Street-Bryant Park station in New York City...

MasterCard Certifies OTI's Wave NFC Smartphone And Tablet Peripheral
Tim Sanford
On Track Innovations Ltd. reports that it has received official certification to use MasterCard's Mobile MasterCard Paypass-M/Chip 4 technology in its Wave device, an add-on for smartphones, tablets and PCs that enables them to be used as NFC transceivers...

Mexican Coke Bottler Deploys Mobile Payment And Marketing Platform
Emily Jed
Bepensa Bebidas has deployed a cloud-based mobile payment and marketing platform provided by a company called Mozido. Initial services include mobile top-up and bill pay for consumers...

Multi-max Pacts Spindle For K-Cup Vending Machine's Mobile Payment System
Tim Sanford
Spindle will integrate its MeNetwork mobile commerce technology into Multi-max's K-Cup venders. The MeNetwork solution will incorporate all card-based payment acceptance services. Cardis USA also will participate in the accord...

National Federation of the Blind and NAMA: Building on Their Advocacy Work Together
NAMA Press Release
National Automatic Merchandising Association senior vice-president of government affairs Eric Dell visits the National Federation for the Blind headquarters to expand the advocacy relationship with the NFB and blind vendors [press release]

NY Court To Hear Bloomberg's Soda Ban Appeal
Emily Jed
The New York Court of Appeals agreed on Oct. 17 to hear Mayor Michael Bloomberg's appeal of a ruling striking down a ban on large sugary drinks in the Big Apple...

PepsiCo's Snack Gains Offset Beverage Weakness In 2013 Q3
Emily Jed
Frito-Lay helped drive PepsiCo's North American snack sales up 7%. In Latin America, snack sales rose 14%. Overall, PepsiCo Americas Foods saw organic volume growth of 3% and pricing growth of 5%...

San Francisco Supervisor Proposes Soda Tax
Emily Jed
Scott Wiener estimates that a 2¢-an-ounce tax on sugar-sweetened beverages would generate an estimated $31 million annually that could be used to fund recreation and nutrition programs...

Seattle Mayor Proposes Soda Tax
Emily Jed
The proposed tax could raise $20 million or more a year to help pay for parks and community center operations, according to Mayor Mike McGinn.

Spindle And Cardis Deliver Lower-Cost Solution For Small-Ticket Transactions
Emily Jed
Spindle Inc. and Cardis USA have joined forces to launch a payment platform designed to lower the cost of processing small-ticket transactions like vending purchases...

SunDun's Durnbaugh Testifies At DC City Council Health Rule Hearing
Tim Sanford
Vending operator David Durnbaugh testifies at a hearing conducted by the Washington, DC, City Council with regard to its Workplace Wellness Act of 2013. This measure would restrict the items permitted in vending machines...

Taxi Soda Vender Inventor Sues 'Copycat' Competitor
Emily Jed
U.S.A. Vendicab Corp. sues competitor for unauthorized use of its taxicab vending machine technology and stealing its trade secrets...

Trade Show Badge-Activated Vender Draws Crowds At Ethernet Expo
Emily Jed
Visitors to the Ciena Co. booth at the recent Ethernet Expo in New York City lined up to scan their NFC ID badges at a vending machine to receive a free t-shirt.

USConnect To Purchase 50,000 USAT ePorts Over Next Five Years
Emily Jed
Nationwide network of vending and foodservice companies makes largest ever purchase committment in USAT's history...

VendNext Will Reveal Its New Product In Spring; Operators Can Join Waitlist
Emily Jed
Paresh Patel's latest startup will reveal its mystery product in the early spring at the NAMA OneShow in Chicago. The company has created a waitlist for operators who want first dibs at purchasing it...

Micromarkets
365 Retail Markets Tests Integrated LightSpeed FastTrack Interface
Tim Sanford
The micromarket company plans to conclude the beta test with LightSpeed at the end of October, and to release the final version of the SmartHQ-FastTrack interface to market in November...

Do Planograms Benefit Micromarkets? 365 Says They Can
Tim Sanford
Location-specific sales analysis is as valuable to micromarket operators as it is to any other retailer, according to 365 Retail Markets. Operators must contend with "an overwhelming amount of information" on consumer preferences, 365 noted...

Microtronic US Adds Barcode Card To Micromarket Payment Options
Tim Sanford
The very wide range of payment choices permits Microtronic operators to enable their customers to use the same payment medium at the location's vending machines and the micromarket...

Music and Games Features
12,000 Golden Tee LIVE 2014 Course Updates Hit The Streets; IT Announces AwesomeDraw Winners
Nick Montano
Incredible Technologies once again awarded amusement operators who preordered LIVE updates for all their online machines in a drawing with over $10,000 in equipment and prizes. The winning operators are...

Adam Steinberg Moves Up To LAI Group Chief Executive Post
Tim Sanford
Adam Steinberg succeeds company founder Malcolm Steinberg, who continues as nonexecutive chairman of the LAI Group board...

AMI Entertainment Releases Latest Halloween Playlist For Jukeboxes
Nick Montano
Now available on jukeboxes connected to the AMI Entertainment Network are more than 60 songs organized under the music provider's annual Halloween playlist...

AMOA-NDA Plans Regional Tournaments, Guaranteeing $15,000 Payouts At Each
Nick Montano
The National Dart Association is planning regional electronic dart tournaments across the U.S., beginning in December with tourneys in Wisconsin, Arizona and Florida...

Apple Industries Offers Halloween Borders For Photobooth Pictures; Thanksgiving, Hanukkah And Christmas Will Follow
Nick Montano
New Halloween artwork was downloaded on Oct. 1, and is free to Face Place operators as part of Apple's ongoing program of providing free software updates...

Attorney General DeWine Announces Enforcement Efforts Following New Internet Sweepstakes Café Law
Ohio Attorney General Press Release
Ohio Attorney General Mike DeWine today announced that his office would begin enforcement efforts for Ohio's new Internet sweepstakes café regulations [press release]

Barron Games Becomes Exclusive U.S. Distributor Of Injoy Motion Simulators
Hank Schlesinger
Buffalo, NY's Barron Games International has entered into an exclusive partnership with Taiwan's Injoy Motion Corp. to distribute the Taiwanese factory's videogame simulators in the United States. Deal includes the new Allied Tank Attack...

BMI Merchandise Rolls Out Duck Dynasty, Other Novel Products For Elaut's E-Claw Crane
Nick Montano
BMI describes its new offerings as a "robust product range" of items designed to leverage the enhanced merchandising capabilities of the Elaut E-Claw machine. BMI noted that the E-Claw is on the cutting edge of the current transformation of the classic crane game into a sophisticated user-friendly merchandiser...

Chicago Gaming Names Doug Skor Vice-President Of Business Development, Readies VGTs For Illinois Gaming Market
Nick Montano
Industry veteran Doug Skor joins Chicago Gaming Co. as the company rolls out its new Vegas Royale video gaming terminal, designed specifically for the Illinois market...

Chuck E. Cheese's Names Tim Farrell National Safety Manager
Nick Montano
Chuck E. Cheese's said it has a retained a restaurant industry as its new national safety manager. Tim Ferrell brings more than 15 years of risk management experience in safety, claims and insurance to the family entertainment and dining giant...

Chuck E. Cheese's Picks 'Free Birds' As Its First Film Promo
Nick Montano
Free Birds" will open in theaters on Nov. 1 and Chuck E. Cheese's is one month into its promotion for the upcoming animated film. It's also the first film that Chuck E. Cheese's has agreed to promote...

Cleanup Begins In Wake of Jersey Shore Fire
by Staff Reporter
Demolition has begun to clear the debris and raze unstable structures left in the wake of a fire that destroyed nearly 60 buildings in Seaside Heights and Seaside Park last month...

Coast To Coast Readies Redemption Games, Side Box And ReRave Update
Hank Schlesinger


Dave & Buster's Selects Proxomo To Design Backend Operations App
Nick Montano
The Mobile Restaurant Management application is designed to help the big box amusement-restaurant operator reduce operational costs and streamline readiness and incident reports, location audits, compliance and training...

Elaut's E-Claw Continues Climb To Success
Hank Schlesinger
It has been two years since Elaut rolled out the E-Claw concept in the American market, where leading operators have embraced the crane's novel feature and high-end design...

Florida Operators And Distributors Organize New Trade Association: AMOAF
Nick Montano
The Amusement Machine Owners Association of Florida has been formed by game operators who are concerned about regulatory initiatives that appear to signal a profound lack of knowledge about the state's long-established amusement and jukebox music industry...

Ideal Software Systems Releases Smartphone Amusement Apps; One Adds Value To Player Cards
Hank Schlesinger
The Season Pass and E-Ticketing systems turn smartphones into "debit card chargers." They are designed to work with site-branded prepaid cards that can be used to play arcade games and purchase food and merchandise...

In Ohio, The End Of Sweepstakes Cafés Is Near: NJ Firm Pleads Guilty, Referendum Campaign Fails And Prize-Limit Law Begins
Nick Montano
Ohio's top law enforcement officials reported that a New Jersey company supplying the technology to run Internet sweepstakes cafés in the state will cease operations in Ohio after pleading guilty to felony charges...

Infobip Charts New Territory With ¥Coin Virtual Currency Launch In Japan
Emily Jed
As a virtual currency, ¥Coins, or Yen Coins, are tokens exchanged for digital and virtual goods in games, social networks and online worlds, and are accepted in all services of a single provider...

Innovative Foto Upgrades Photobooths With DNP Dye-Sub Printers
Tim Sanford
Innovative Foto saw the need to upgrade from its current printer to a more durable and cost-efficient alternative. After studying its options it turned to Dai Nippon Printing for a reliable solution...

Marco Specialties Debuts Super-Band Pinball Rubber Replacements
Nick Montano
They are formed of a customized polyurethane material engineered to provide the same "bounce" as traditional soft 45-durometer-hardness rubber used for flipper bands and bumper rings, while offering improved durability and ball control...

Megatouch Live V3.4.3 Features Four New Games And Two Promotional Trailers
Nick Montano
Megatouch Live V3.4.3 software introduces Milky Way Mini Golf, which tests players' tactile and cerebral skills on a virtual outer space golf course where planets, suns and black hole are among the obstacles...

Moroccan Court Upholds Megatouch Game Counterfeiting Accusation
Nick Montano
Bristol, PA-based Megatouch LLC reports that Morocco's Commercial Court of Casablanca found Hassan Ait Ouhlal guilty of selling videogames similar to Megatouch products and illegally labeling them with Megatouch's registered trademark...

Namco Ships Triple Turn, Ball Spectacular Redemption Pieces; Readies New Games For IAAPA
Nick Montano
Namco America ships its latest ticket redemption games. Up and coming are Pac-Man Chomp Mania and Mach Storm, with are slated for rollout at IAAPA Attractions Expo in Florida...

Pinball Pioneer Alvin Gottlieb Dies At 86
Nick Montano
Alvin J. Gottlieb died on Oct. 14 in Florida. Alvin was the son of David Gottlieb, who founded in 1927 the eponymous D. Gottlieb & Co. pinball factory in Chicago. Alvin designed and marketed his own games in the 1990s though his own company, Alvin G. & Co....

Shaffer Services Marks 25th Anniversary With New Name And Logotype
Nick Montano
Now called Shaffer Entertainment, the music and games operation reported that the new name originated with the company's Indianapolis division...

Stern Pinball Markets 'Armor' Game Covers For Transport Protection
Tim Sanford
Crafted in Chicago of durable, water-resistant canvas with a soft, blanket-like interior lining, Pinball Armor envelops the game in a single layer of padding, with two layers protecting the head and backglass...

The Voice Season 3 Winner Cassadee Pope Debuts 'Frame By Frame' On TouchTunes Jukeboxes
Nick Montano
Cassadee Pope's debut album went live on TouchTunes jukeboxes on Oct. 8. The solo album features her debut country single, "Wasting All These Tears," which hit No. 1 on the iTunes charts...

TouchTunes Prevails In Jukebox Patent Lawsuit With Arachnid
Nick Montano
"This court ruling fully vindicates us," said TouchTunes president and chief executive Charles Goldstuck. "TouchTunes has a proud history of developing unique and innovative products, and has always respected the intellectual property rights of others...."

Web Tool Gives Operators Creative Control Over Ads Running On Megatouch Live Machines
Nick Montano
A new online tool called Ad Manager allows operators to create their own ads and customize the idle sequences during which the messages run on terminals...

Bulk Vending
Could Financial Pinch During Holiday Season Impact Vendors Who Operate In Malls?
Hank Schlesinger
Will the recent government shutdown keep consumers out of the malls this holiday shopping season? If so, then that could spell bad news for some bulk vending operators...

Culprits Busted In UK's Valentine’s Day Condom Machine Heist
Hank Schlesinger
Two men from London have been sentenced to 27 months behind bars for a string of ambitious condom machine robberies...

What Can Bulk Vending Operators Expect From Holiday Pedestrians?
Hank Schlesinger
Ready, set, shop! Brick-and-mortar retailers are getting aggressive this gift-giving season in an attempt to draw consumers into their stores. What does this mean for bulk vending operators and other coin-op professionals with mall and big box store accounts?

Editorial: Vending
Editorial
This Is Where It Starts To Get Interesting
Tim Sanford
Most technologies progress through spurts of innovation followed by lulls for assimilation. During the lulls, people who use the new generation of products begin with the features that resemble those of the previous generation -- their processes are set up for those features -- and then begin to explore the possibilities made possible by the new functions. During these periods, there may not be much novelty on display at trade shows, but there is a lot going on... by Tim Sanford

Bulk Vending and Crane Products
November 2013's Spotlight on Product for Bulk Vending, Cranes and Redemption


Coffee Service News
Barrie House's Hi-Tech Recyclable Coffee Pods Sustain Environment, Without Sacrificing Taste
Emily Jed
More and more businesses serviced by OCS and vending are seeking to reduce their environmental footprints by adopting eco-friendly policies, a trend that Barrie House Coffee Co. Inc. does not take lightly. So the roaster has engineered an innovative recyclable single-serve coffee capsule line to meet its exacting brewing standards and environmental concerns...

Emerging Leaders Plan Networking, Brainstorming Sessions At CT&W Show
Emily Jed
Members of the National Automatic Merchandising Association's newly formed Emerging Leaders Network have education on tap for their second meeting, which will be held at the upcoming Coffee Tea & Water show in Nashville, TN...

Parks Coffee Extends Variety With Stylish 9-Count Frac-Pack Boxes
Tim Sanford
New OCS program is designed to provide more variety to clients using classic drip brewers. Called Crowd Pleaser, it offers a wider range of fraction-pack coffees, packed in smaller boxes styled for display on a wire rack...

Tetley Debuts Black & Green Tea Blend
Emily Jed
"We have heard from consumers that they would like to drink more green tea for its renowned benefits, but aren't always happy with the taste," said Tetley USA's Marc Birnbaum...

Three Square Market Launches Daily Kup OCS Solution
Emily Jed
Three Square Market has released Daily Kup, a point-of-sale solution that mirrors the sales process performed by its micromarket kiosks in office coffee service environments...

Wilbur Curtis Releases Digital Volume Indicator For Thermal Brewers
Emily Jed


Micromarkets
NAMA Plans Micromarket Panel Session For Coffee, Tea & Water Meet
Tim Sanford
The National Automatic Merchandising Association has added a panel session on micromarket operations to the educational curriculum at the upcoming Coffee, Tea & Water conference in Nashville, TN...

Cover Stories


Doing It Right: Full-Line Vending Is A Growth Business, According To Prestige Services' Scott Earl
Emily Jed
Anyone who meets Scott Earl would take him for a seasoned vending operator with decades of industry experience under his belt. But the waste management mogul turned vending operator burst onto the vending scene only two years ago, purchasing upstate New York's Prestige Services and gobbling up more than three dozen more operations across four states since then...

Foodservice News
National Restaurant Association's Scott DeFife Named Leading Association Lobbyist
NRA Press Release


Visa Says The Typical American Spends A $1,000 A Year On Lunch Out
Emily Jed


Guest Columns
How to Get Your Estate Plan Right... the First Time You Do It
by Irv Blackman
This tax victory story is about Joe. An interesting guy (age 61). Married to Mary (age 60). Owner of a family business (Success Co.)... professionally valued at $5.6 million. Has three kids (one son -- Sam -- manages Success Co. and will someday own it)...by Irv Blackman

Why Closely Held Business Owners Should Always Get A Second Opinion On Their Estate Plans
by Irv Blackman
Joe, a longtime reader of my column, called me for a second opinion. He and his wife Mary were planning a three-week trip to Europe. His concern: Make sure his potential estate tax liability was covered in case of a fatal mishap on the trip... by Irv Blackman

Hardware/Tools
Adrian Steel Offers Cargo Management Solutions For Ram ProMaster Vans
Emily Jed


Meetings/Events
EAG International 2014: Planning For Travel and Accommodation
EAG International Press Release


MMRF Fall Gala Honoring Berry Gordy And Charles Goldstuck Raises Money For Cancer Research Through Exclusive Online Auction; 200 Items On Bid
Multiple Myeloma Research Foundation Press Release


MVA Schedules Technology Seminar For Dec. 4 In Marlborough
Tim Sanford


NAMA Announces Complimentary Webinar Exploring 'Reduction Of Lead In Drinking Water Act': Oct. 29
NAMA Press Release


NAMA Extends Early Bird Pricing For Coffee, Tea and Water Show: $269 Through Oct. 31
NAMA Press Release


NAMA Women Of The Vending Industry Plan Network Breakfast At Coffee, Tea & Water Meet
Tim Sanford


New EAG International Website Open For Business
EAG International Press Release


Names in the News
13 Leaders Inducted Into Candy Hall Of Fame
NCSA Press Release


Accent Food Services Names Josh Rosenberg Sales VP
Emily Jed


AMI Appoints Dave Courington Southwest Regional Sales Manager
Nick Montano


Green Mountain Taps Paul O'Brien To Lead Asia Pacific Business; Geoffrion Retires
Emily Jed


Major Leaguer Steve Finley Goes To Bat For Fresh Healthy Vending
Emily Jed


Shelti/Radikal Sponsors International Dart Contender Darin Young
Nick Montano


Steve Johnson Resigns As Bowling Association's Executive Director; BPAA Begins Search For Replacement
Nick Montano


VE South's Bob Gottlieb Advances To Educational Services Director
Emily Jed


Small Business News
Docstoc Redesigns Website
Hank Schlesinger


Gene Simmons' Used Gum Sells For Almost $250,000
Hank Schlesinger


Upfront with the Publisher
Editorial
More Science, Less Propaganda
Alicia Lavay
It's time to stop describing some wholesome foods as "healthier" than others. Studies of the benefit or harm of various food components usually arrive at different conclusions. We should not allow the enemies of food choice to define the terms of the argument... by Alicia Lavay

Vending Machine Products
Auctions Of Hostess Brands' Assets Nationwide Began Oct. 30
Rabin Worldwide Press Release


Barilla Brings Shelf-Stable Italian Entrées To Vending And Micromarkets
Emily Jed


Blue Monkey Coconut Collection Debuts Mango Juice In 12-fl.oz. Cans
Tim Sanford


Herr's Kicks Up Heat With Baked Jalapeño Potato Crisps
Emily Jed


Hershey's Lancaster Is First New Brand In 30 Years
Emily Jed


Mars Extends Iconic Snickers, Twix And M&M's Brands
Emily Jed


Mrs. Freshley's Commemorates Fall With 'Fall In Love' Sampling Tour
Emily Jed


NSCA: Top Candy Products Earn Industry Honors
National Confectionery Sales Association | Press Release


Oberto Reveals New Packaging, Branding For Premium Jerky Line
Emily Jed


Rockin' Refuel Launches Low-Calorie 'Lean Builder'
Emily Jed


Sprite Rolls Out Limited-Time Berry Variety
Emily Jed


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