Over the past 47 years in the office coffee service arena, I have learned much about sales from my own observations and experiences, as well as from many of my fellow operators throughout the U.S. and Canada. During that time, I developed my "Golden Rules in Selling," which we'll explore this article... by Len Rashkin
The lifeline for cash in an increasingly cashless world, ATMs are finding a new calling nowadays as digital currency terminals. Viewed in a historical context, ATMs could be jumping from one end of the currency spectrum (cash) to the other (cashless) as they help make digital currency available to consumers.... by Elliot Maras
The coffee market has found the new range I mentioned in the January issue; prices have settled in the mid to low $1s. Solid rainfall reports from Brazil and the continued strength of the U.S. dollar have both helped to keep the market at a reasonable level... by Kevin Daw
This month I am going to be covering basic information about coffee, and incorporating product facts into your sales presentation... by Len Rashkin
Operators along the Jersey Shore are heading into July and August, their two busiest months, with a sense of cautious optimism. Gas prices are relatively low, the economy is starting to come back in full, and initial signs look good for the kind of summer that draws the crowds -- especially in view of the unusually cool spring this year....
Lucky Strike Entertainment, which has made bowling cool again, is now looking to do the same with arcades. New Chicago amusement arcade opens...
Planning is under way for the 2016 presentation of the European Amusement and Gaming International Expo. Cosponsored by the British Amusement Catering Trade Association and the British Association of Leisure Parks, Piers and Attractions, next year's show is schedule for Jan. 12-14...
Illinois Coin Machine Operators Association bestowed its Lifetime Achievement Award on Frank Gumma, Sr., founder of American Vending Sales (Elk Grove Village), during its annual meeting here. The award presentation took place at the Hilton Indian Lakes Resort on June 18...
Much has been written about the opportunities to interact more closely with patrons offered by new technology. That surely is worth doing, and we think it is best done in conjunction with the proven customer-relations techniques developed by the vending industry on its five-decade journey from a novelty to the retailing mainstream... by Tim Sanford
Coin-operated amusement devices are once again red hot. At no time since the Golden Age of Video Games have they occupied such a prominent place in pop culture and the public consciousness. Of course, many operators would argue with that premise, based on what they've been seeing in their cashboxes... by Hank Schlesinger
Consumers today are demanding "healthier" snacks that combine a wider variety of flavors and on-the-go appeal with main-meal attributes. NCA's Sweets & Snacks Expo highlighted the opportunity that this trend offers us... by Alicia Lavay
Video and camera technology is used in a wide range of vending machines from food and beverage-type dispensers to ticketing kiosks and ATMs. Applications range from video security to prevent damage and theft, to uses of cameras as an intrinsic part of the transaction, such as reading barcodes or QR codes for access control... by Steve Heard, sponsored by IDS
In January, I had the opportunity to attend one of the world's best playgrounds for a technology fan like myself. The Consumer Electronics Show (CES) has been a technology tradition since 1967 and has never been open to the public -- industry only. Speakers such as Yahoo CEO Marissa Mayer, Cisco CEO John Chambers, Twitter CEO Dick Costolo and Intel CEO Brian Krzanich, amongst others, share their visions of the future with 150,000 gamers, fanboys, geeks, freaks and tech industry types from all over the world | by Joseph Hessling, Sponsored by 365 Retail Markets