Office refreshment service was originally developed to serve just business offices, but over the years it has evolved to serve all types of workplace clienteles. We now provide service to industrial plants, warehouses, retail shops, medical facilities, hospital waiting rooms and auto service companies, among a host of other businesses... by Len Rashkin
You or your salespeople must be prepared for pricing objections, because this is the No. 1 roadblock to closing the sale. In this article I look at the buyer's resistance to making a commitment to purchase because of price... by Len Rashkin
I was going through a stack of old articles that my father Stuart wrote for a number of publications, including this one, when I came across the draft of a book he had started. He was never sure if anyone would bother with it, and so he never completed it. One part that caught my eye is the story of how Stuart Daw started in the coffee business, 65 years ago this year. I found it funny in a "Mad Men" fashion, and it certainly shows that diligence, a willingness to work and an absence of preconceived notions pay off... by Kevin Daw
You've just finished your presentation, covering all of the features and benefits of your refreshment service. It is now time to close the sale -- there's hesitation. Here are several sales hesitations or challenges that the buyer may hit you with while putting off the sale... by Len Rashkin
Now available from Skee-Ball Amusement Games is large-size marquee for its timeless alley redemption game...
This year's Club Lucky spectacular in Kansas City, MO, attracted 40 of the nation's best virtual golfers who vied for the championship titles in gold and purple brackets. A total of $49,000 was awarded...
What began as a search for a job with better pay six decades ago, launched one of the most dynamic careers in vending and coin-operated amusements. Frank Gumma Sr.'s service to those industries is as remarkable as it is enduring. He has retained a charismatic humility acquired in his rise from modest beginnings, which has been a driving force, and asset, throughout his professional life...
The American Amusement Machine Association began a national search this week for a new executive vice-president. John Schultz, who has held the post since 2009, plans to step down when his contract expires in May 2016...
The advent of the micromarket either takes the full-line vending revolution to the next step, or constitutes a second revolution of its own. In either case, the concept of small, flexible self-checkout "grab and go" foodservice facilities has aroused curiosity and stimulated experimentation to a degree perhaps not seen for four decades... by Tim Sanford
There can be little doubt that we're heading into the political season. The rhetoric is hot and political consultants who have memorized each state's districts are weirdly cool. It's difficult to escape the sound bites, speeches and photo ops... by Hank Schlesinger
Believe or not, the summer of 2016 will mark the 30th anniversary of the beloved 1980s science-fiction film Back to the Future, starring Michael J. Fox. It is now 2015, and many news media outlets have been discussing how accurate those predictions actually were... by Alicia Lavay
Based in Searcy, AR, Advantage Vending and Coffee Services is a growing operation with big aspirations. Owner Mike Kever runs this family business, and in 2012 he set upon a long-term growth strategy for Advantage. The first step in his journey occurred in 2013 when he doubled his operation by acquiring a similar size company. Once Kever coordinated the integration of the two, he immediately recognized the critical need for a vending management system (VMS) that would not only help him run the now larger operation, but would also help accelerate his expansion plans... sponsored by Parlevel Systems
Video and camera technology is used in a wide range of vending machines from food and beverage-type dispensers to ticketing kiosks and ATMs. Applications range from video security to prevent damage and theft, to uses of cameras as an intrinsic part of the transaction, such as reading barcodes or QR codes for access control... by Steve Heard, sponsored by IDS